Google crawling item page reviews
-
Hi Moz community,
I've been trying to do some on-site work and noticed that our product pages reviews may not be totally optimized. It used to be that all of the text from the reviews appeared in the actual code of the page, but now none of that text appears, so it may not be getting crawled. The change was most likely released when we had an item page redesign. However, when I Google a review snippet, it does seem to come up, so maybe Google is crawling that data despite it not being SEO optimized.
Is this really an issue if the review snippets are showing up in search, there's been a lot of talk that Google is now better at crawling javascript.
Thanks
-
Thanks for being so thorough with your answer!
I'll have our tech team take a look at the markup. We used to have our review content embedded as part of the html code and I've heard that increases crawl frequency and was also easy for search engines to understand. Now I think we might be using AJAX which apparently causes confusion for crawl bots.
-
Yes, but you currently have an error in your markup, so Google is not rendering it properly. Please see link above. On-site review markup does not necessarily boost rankings, but can help with CTRs, etc.
But yes, even with the right markup for aggregate, Google could choose to ignore it.
The best way to influence rankings (specifically for local) is to have customers review your business on local review sites(Google +, Yelp, etc.) these do help to naturally increase your local search rankings over time.
Hope this helps,
B
-
Ok, so you're saying we should have the right markup for our aggregate reviews but that even with the correct markup Google might ignore this anyway? I was told that our reviews helped boost our rankings in the past when we implemented them years ago. But then again this could be the fact that it was new then and we've had reviews on our site for ages now.
Thanks!
-
Google's structured testing tool is showing an error in your markup: https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fwww.uncommongoods.com%2Fproduct%2Fintersection-of-love-photo-print
I've also seen plenty of pages properly marked up with Review Markup and G chooses not to use the review snippet.
In your case, because you're using an aggregate review, I would suggest looking here for more info as well: https://schema.org/AggregateRating.
Hope this helps,
B
-
Hi Britney,
Thanks for your response, here's an example of an item page:
http://www.uncommongoods.com/product/intersection-of-love-photo-print
I want to make sure that the new way we've set up the reviews don't interfere with Google being able to crawl our review content. We used to have our review text coded in our page code and I was certain Google could crawl our reviews section to gather out user generated content. Now that our page is using JavaScript it might be harder for Google to crawl....When I Google any snippet from a review it shows up in search so it seems like this isn't really a problem?
-
It could be that the search engine cache the content from when it was there. You could submit the page for reindexing and see what happens but you do risk losing your page position.
The honest answer is that I don't know, but it is definitely in the search engine interest to look at JavaScript content, it is used widely now for content and is sometimes used to trick the search bots. I wouldn't be at all surprised if your site is fast enough loading the JavaScript that search engines would potentially look at it.
However, it would definitely be better if it was hard code on the page.
-
Hi Zach,
Your review markup is showing up in Google but not your actual web page? Could you please link to an example?
Is the issue that you like the review snippet to also show up within your site?
Thanks,
B
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to make Google show reviews from Facebook and Google My Business?
I wonder if there is anything I can do to increase the chance that Google shows stars that indicate the average score of our reviews from Facebook or Google MyBusiness for the keywords where we rank nr. 1, for instance our brand name?
Reviews and Ratings | | AudunBK0 -
Should I publish Amazon reviews on my own site/products? Do I need to worry about duplicate content or anything else?
I'm redesigning my site expected launch early January. I'll be selling some products that are currently are only available on Amazon; and those listings have thousands of very positive reviews. I'm seeing apps that are available that will sync reviews from my Amazon seller account listings to my products on-site. I'd love to start my site off with the great validation these reviews are sure to provide customers, but I wonder how concerned I need to be about duplicate content or any other cons.
Reviews and Ratings | | VaporApparel2 -
PPC: How do we get our reviews into AdWords?
Hi there, I know that Google have sadly discontinued ratings extension in AdWords but does anyone know a get-around for this? If possible, we'd like to show off the good reviews we have from Google My Business' Knowledge Panel in our ads. We're an online product/service so I don't want to link GMB through the location extension if possible (it doesn't make sense for anyone to pay us a visit in real life). Is there a better way of linking our AdWords to our GMB or is there an alternative extension/ AdWords feature we can use to get review ratings in our ad? Thanks 🙂
Reviews and Ratings | | Fubra0 -
Business name change - Impact on reviews?
Hi I have a client who has created multiple GMB listings for his business using the same address, post code and phone number and I am trying to sort it all out. 2 of the listings have 1 review and 1 of them has 13 reviews. Obviously i want to keep the listing that has 13 reviews and delete the other 2. Keeping the listing with 13 reviews means I will have to update the business name in Google my business because it was originally entered wrongly. Will the profile need to be verified again? Will my client be able to keep those reviews or will they be deleted? Thanks
Reviews and Ratings | | coolhandluc1 -
How can I filter reviews that use profanity while using schema markup?
Google released new guidelines last year governing how schema markup is to be deployed on a website. One of those guidelines states that reviews on your site must not be filtered or altered to receive the benefit of schema markup. After my client was slapped on the wrist by Google for ignoring their Webmaster guidelines (and our advice ahem) they removed all filtering from the websites. However, being a family friendly company it is a requirement that no profanity be displayed on the website. Google's guidelines are not entirely clear about what to do. They state: "Profanity and vulgar language are discouraged. Reviews should be appropriate for a broad and diverse audience. Consequently, reviews containing vulgar or profane language may be ineligible for use." and... "Critic reviews must allow for customers to express both positive and negative sentiments. They may not be vetted by the business or restricted by the content provider based on the positive/negative sentiment of the review before submission to Google." The issue is that we need to vet the reviews to remove profanity, yet that may be triggering for Google. Any thoughts?
Reviews and Ratings | | brettmandoes
Source: https://developers.google.com/search/docs/data-types/reviews1 -
Does Google's 3rd Party Reviews Guideline Update make Review Aggregators Obsolete?
Good day!We are concerned about Google's updated Guidelines in ratings and reviews, specifically as quoted in the SEO Roundtable: "The new guidelines specifically disallows you from using 3rd party reviews, found on other sites, and marking those up on your site."https://www.seroundtable.com/google-updates-reviews-markup-guidelines-22608.htmlThe Guidelines are here https://developers.google.com/search/docs/data-types/reviews#local-business-reviewsWe enlist the use of a 3rd party aggregate for one of our client's (service business). Since, in effect, it is a 3rd party review site, and what the shortcode does is copy reviews from that third party site and mark them up on the client website. What do you guys know about this update, and what are is your take on what the update says and how it relates to a 3rd party review aggregators? Thanks!
Reviews and Ratings | | LinkRightMedia0 -
Thoughts on google plus page
Looking for feedback on a client's g+ page https://plus.google.com/116480272521087321856/about
Reviews and Ratings | | Atomicx0 -
Grade Us vs 5 Star Reviews?
We need to get some more reviews, so we're looking at either getting Grade Us or 5 Star Reviews' services. Does anyone have strong feelings about either one? Or another service? Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0