How to get the most reviews for in home service providers?
-
Most of my clients go to the clients home to provide their service. For example a plumber or a bed bug extermination. Most of my clients find it hard to ask for and get reviews even though they do a great job. Is there an app or anything else out there that makes the process easier and gets better results than just asking?
Are there any review aggregator applications? Maybe an application that a client can write a review in one location and the review is pushed out to multiple sites like Google My Business or YP?
-
Hi Cory,
At Blue Corona, we have a software that we use on our clients' websites cause ReviewUsNow. With the program, the company can send out emails to customers they've serviced over the past few days, week, etc. and ask them to leave them a review. The review then gets broken up by location and posted on their website. The customer is then prompted to share the review on additional platforms like Google, Yelp, etc. and all they have to do is press the copy button to copy everything that they wrote, and paste it into the additional platforms.
We've found it to be very successful at building the number of reviews on our clients' profiles.
Let me know if you have any additional questions!
-
Hi There!
GetFiveStars is well-thought-of in the industry and can be very helpful for businesses that are otherwise struggling to earn and manage consumer sentiment. I test drove the product before it launched and was pretty amazed by it then, and since that time, they've added so many new features. Definitely check out GetFiveStars blog, as well ... good tips on there!
You might also want to check out this free review handout generator: https://whitespark.ca/review-handout-generator/
-
Patrick,
You are a wealth of knowledge. I use most of those but will integrate all of them. I am also looking at using Get Five Stars. Those review links would get integrated in GFStars.
Always interested in your input.
-
Hi Cory
There are great services that you can list your client's businesses on to get reviews. Consider the following:
These are trusted review sites that people use. I would have your clients ask their customer base after their services (in person and via email) to leave a review. Here's a couple of great tip resources on how to ask for reviews and also sources to get reviews from your customers - I highly suggest reading it!
Let me know if you have any questions or comments. Hope this helps!
Patrick
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I use two feeds for Products Reviews Stars
My client has two sources of reviews - productsreview.com.au and judgeme.com - both have about 30 reviews each and we would like to combine these to get to the required 50 (so that they both show on the product ratings feed). I cannot find any information on this so would be grateful for some guidance - thank you!
Reviews and Ratings | | E2E0 -
Marking up an iframe with reviews schema. Possible? Ethical?
Hey there fellow Mozzers! I work with a broad variety of clients, many of them local businesses, and they in turn sometimes find a vendor that stumps me. This is one of those special cases, where the vendor is doing some shady stuff with reviews schema. First, they're taking reviews from third party sites and filtering them to only show 4 and 5 star reviews (red flag #1), then they're asking us to post them to the website (red flag #2) and finally they are marking them up with schema (red flag #3). If this were my vendor I would have fired them when they started telling me Google doesn't care, doesn't enforce the guidelines, and all that other nonsense, but hey, I'm not the client and I have to make good for them. I did flat out refuse to place these reviews as they asked, but they came back with a "solution", that I'm not sure I trust. They're telling me they can't remove the schema (red flag #4), but they can iframe it onto the website. Their logic, which is wrong, is that Google can't/doesn't crawl iframes so therefore the reviews can be displayed without any negative consequence. I obviously have some ethical concerns with this, but I have to provide the service to my client whether or not they share my values. However, I can object on professional grounds if I think they will take on undue risk. My only problem here is that I have no documentation for how this proposed solution would work. Working through this logically still leaves me with a gap, and that's where you folks come in!
Reviews and Ratings | | brettmandoes
A) We know that Google crawls iframes
B) We know that Google can apply schema within iframes (works with YouTube embeds)
C) We know that content within an iframe is technically on another website, so it doesn't normally apply to your website
D) I don't know how specifically reviews schema would interact with an iframe
E) I don't know if this would result in Google triggering an alarm and blocking the business I'm hoping you guys can help me figure this out. Ethics aside (making me cringe to type that) is this technically feasible without risk, or would this still be a risky move? For the record, another client tried filtering their reviews while marking up with schema against my recommendation and got caught, and received a penalty alert. They were removed from results until the problem was fixed.0 -
How to address reviews that show up in Google but come from a business's own website?
One of my clients has a competitor who has a fairly poor reputation based on reviews on Google and Yelp. But, this competitor allows people to review them on their own website, and their "4.8" rating based on 250+ "reviews" show up in search engine results. I assume they are using schema markup to encourage that. My question is whether there is anything we can do to report this to Google, or otherwise make sure the general public is not fooled by these reviews?
Reviews and Ratings | | irapasternack2 -
Google Local Reviews : Creating a Recipricol Reviewing Network
Hi All! I recently came across an invitation for a group on Facebook (created by an internet marketer likely trying to drum up business) that is designed to get a bunch of business professionals to leave reviews for each other (not knowing each other or having worked with one another in any way) in an attempt to build good review profiles on Google local for all. Obviously this is frowned upon, but is it actually dangerous at this point? Are there filters or methods Google has to identify and punish businesses for this type of activity? As someone who always tries to do the right thing, it makes my skin boil when the scammers in our industry use manipulative tactics like this and even more annoyed when they actually work! Look forward to any specific info you all have on this. -Ricky
Reviews and Ratings | | RickyShockley0 -
Google Reviews
We operate a printing company, and at the moment we have two locations in Houston, Texas. Our newest location just opened and so it has no reviews and no real content on Google +. A very satisfied customer seems to have posted two back to back reviews on the second location and it now seems that location no longer pulls up. It used to be that when you googled our business name that both locations pulled up it seems to pull just first more well established location. The second location can still be found but for whatever reason it no longer shows up with our other results. Should we tell the client to remove one of the reviews? I hope we don't get penalized for this Appreciate your feedback. C
Reviews and Ratings | | RETEX0 -
Embedding reviews on website?
Our company is considering embedding either a live feed of reviews or selected reviews on our website. We're a B2C service business. Our preference would be to embed a live feed of Google+ reviews. I've found conflicting info on whether this will incur a duplicate content penalty from Google. There's a plugin that we could use on our site (built with Wordpress), or we could embed directly from Google+ if it's better for SEO. Thoughts on whether we should embed reviews at all, and if so, the best way to go about it? Thanks!
Reviews and Ratings | | AJ_Tutoring0 -
Customer Reviews & Message Boards
Hi there, Is there any value to responding to negative reviews that are older than this year? I have some that span from 2009 until now, as well as negative message board posts. Another question, to mitigate this, should I have the client respond to just reviews or actually get on the message boards as well and address some issues that have been brought up with the company? Some are specific customer complains, some are just talking about the company in general. Thanks!
Reviews and Ratings | | sarahbeth2191 -
Google reviews only show up in local results, right?
Two quick questions: 1. google reviews only show up in local results right? 2. If you're 100% e-commerce business with no office location, can you even get a google review? Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0