Sudden issue: no google cache for any product detail pages and offer schema missing from SERPS
-
Absolutely no idea what is going on. All of our category / subcategory and other support pages are indexed and cached as normal, but suddenly none of our product pages are cached, and all of the product / offer schema snippets have been dropped from the serps as well (price, review count, average rating etc).
When I inspect a product detail page url in GSC, I am either getting errors or it is returned as a soft 404. There have been no recent changes to our website that are obvious culprits. When I request indexing, it works fine for non-product pages, but generates the "Something went wrong
If the issue persists, try again in a few hours" message for any product page submitted.We are not SEO novices. This is an Angular 7 site with a Universal version launched back in October (new site, same domain), and until this strange issue cropped up we'd enjoyed steady improvement of rankings and GSC technical issues. Has anyone seen anything like this?
We are seeing rapid deterioration in rankings overnight for all product detail pages due to this issue. A term / page combination that ranked for over a decade in the top 10 lost 10 places overnight...
There's just no obvious culprit. Using chrome dev tools to view as googlebot, everything is kosher. No weird redirects, no errors, returns 200 and page loads.
Thank You
-
I am facing problem with one of my website where google is caching the page when checked using cache: operator but displaying a 404 msg in the body of the cached version.
But when i check the same in 'text-only version' the complete content and element is visible to Google and also GSC shows the page with no issue and rendering is also fine.
The canonicals and robots are properly set with no issues on them.
Not able to figure out what is the problem. Experts advice would help!
Regards -
Still no root cause detected. Also strange, starting May 21, sudden and steady decline in # of product detail pages with valid product schema. No recent production changes that would impacted that. From ~3,000 to ~300 pages with valid product schema. Seems suspicious timing with sudden lack of cached pages. Again, only impacting product detail pages.
The way the site works, any googlebot is directed to the html version. The only way this wouldn't fly is if google has some new user agents with very strange names. Could that be the case?
-
@blueprintmarketing Hi Tom. Thank you - email sent!
-
@jamestown
It sounds strange.
I can crawl it but it might be angular (something failing on the server rendering.)I would be happy to look if you want to send me the domain. You can email me if you like.
Hope this helps,
Tom -
This post is deleted! -
@jamestown
First, I assume, you checked x-robots-tag headers, robots.txt and robots meta tags, to make sure they are all not including "noindex".
Second, I also assume that you have already checked if your CDN or caching does not block search bot traffic, which can cause such issues.
Third, check your product pages with JS turned off - this can uncover some issues with rendering.From your description, it seems that Google cannot access the product pages for some unknown reason. These issues are quite hard to investigate, especially on large sites, like yours. What I can suggest is to add multiple properties on Google Search Console on your /product/ folder (or whatever folder name you use). And also, go even more granular, by adding some product categories folders, to check if the issue is consistent across the whole page type.
I am sorry, I cannot provide you with a magic bullet for this issue, but I hope I have given you enough clues to proceed with your investigation. Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Customer Reviews on Product Page / Pagination / Crawl 3 review pages only
Hi experts, I present customer feedback, reviews basically, on my website for the products that are sold. And with this comes the ability to read reviews and obviously with pagination to display the available reviews. Now I want users to be able to flick through and read the reviews to help them satisfy whatever curiosity they have. My only thinking is that the page that contains the reviews, with each click of the pagination will present roughly the same content. The only thing that changes is the title tags which will contain the number in the H1 to display the page number. I'm thinking this could be duplication but i have yet to be notified by Google in my Search console... Should i block crawlers from crawling beyond page 3 of reviews? Thanks
Technical SEO | | Train4Academy.co.uk0 -
Introduce customer reviews and ratings onto our product pages
Hi, I'm looking to introduce historical customer reviews onto our product pages but i want an opinion on whether a product page that's indexed will jump from 0 reviews to possible 30+, what if any problems that could arise from this.. For a bit of background, we've been collecting customer reviews/ratings since 2015 on our internal system. I'm only looking to start using feedback from 2020 onwards. The current set up is that the product page will display the latest 30 reviews, on the same page is a link that will take the user to another page where they can review all the customer feedback. I'm using Google Schema to markup the text to ensure it is firstly understood by google and displays correctly too. So back to my original question. Will an e-commerce product page that currently has no customer reviews that is indexed, been seen differently if when the next time it's crawled its found to have, say 30+ reviews? Are there any implications this way? What's your experience? I look forward to reading your feedback.
Technical SEO | | Train4Academy.co.uk
Thanks0 -
How do I avoid this issue of duplicate content with Google?
I have an ecommerce website which sells a product that has many different variations based on a vehicle’s make, model, and year. Currently, we sell this product on one page “www.cargoliner.com/products.php?did=10001” and we show a modal to sort through each make, model, and year. This is important because based on the make, model, and year, we have different prices/configurations for each. For example, for the Jeep Wrangler and Jeep Cherokee, we might have different products: Ultimate Pet Liner - Jeep Wrangler 2011-2013 - $350 Ultimate Pet Liner - Jeep Wrangler 2014 - 2015 - $350 Utlimate Pet Liner - Jeep Cherokee 2011-2015 - $400 Although the typical consumer might think we have 1 product (the Ultimate Pet Liner), we look at these as many different types of products, each with a different configuration and different variants. We do NOT have unique content for each make, model, and year. We have the same content and images for each. When the customer selects their make, model, and year, we just search and replace the text to make it look like the make, model, and year. For example, when a custom selects 2015 Jeep Wrangler from the modal, we do a search and replace so the page will have the same url (www.cargoliner.com/products.php?did=10001) but the product title will say “2015 Jeep Wrangler”. Here’s my problem: We want all of these individual products to have their own unique urls (cargoliner.com/products/2015-jeep-wrangler) so we can reference them in emails to customers and ideally we start creating unique content for them. Our only problem is that there will be hundreds of them and they don’t have unique content other than us switching in the product title and change of variants. Also, we don’t want our url www.cargoliner.com/products.php?did=10001 to lose its link juice. Here’s my question(s): My assumption is that I should just keep my url: www.cargoliner.com/products.php?did=10001 and be able to sort through the products on that page. Then I should go ahead and make individual urls for each of these products (i.e. cargoliner.com/products/2015-jeep-wrangler) but just add a “nofollow noindex” to the page. Is this what I should do? How secure is a “no-follow noindex” on a webpage? Does Google still index? Am I at risk for duplicate content penalties? Thanks!
Technical SEO | | kirbyfike0 -
Why is Google Webmaster Tools showing 404 Page Not Found Errors for web pages that don't have anything to do with my site?
I am currently working on a small site with approx 50 web pages. In the crawl error section in WMT Google has highlighted over 10,000 page not found errors for pages that have nothing to do with my site. Anyone come across this before?
Technical SEO | | Pete40 -
How to change the woocommerce product page permalink
Sorry Posting it again. How I can change the product URL structure. Please let me know how to fix woocommerce permalink in wordpress. My current URL is http://www.ayurjeewan.com/product/divya-ashmarihar-kwath and I want to like (only post name) http://www.ayurjeewan.com/divya-ashmarihar-kwath Attached is the screenshot of option available. qa2hZMP.jpg
Technical SEO | | JordanBrown0 -
What is the best way to find missing alt tags on my site (site wide - not page by page)?
I am looking to find all the missing alt tags on my site at once. I have a FF extension that use to do it page by page, but my site is huge and that will take forever. Thanks!!
Technical SEO | | franchisesolutions1 -
Has Google stopped rendering author snippets on SERP pages if the author's G+ page is not actively updated?
Working with a site that has multiple authors and author microformat enabled. The image is rendering for some authors on SERP page and not for others. Difference seems to be having an updated G+ page and not having a constantly updating G+ page. any thoughts?
Technical SEO | | irvingw0 -
Best URL Structure for Product Pages?
I am happy with my URLs and my ecommerce site ranks well over all, but I have a question about product URL's. Specifically when the products have multiple attributes such as "color". I use a header URL in order to present the 'style' of products, www.americanmusical.com/Item--i-GIB-LPCCT-LIST and I allow each 'color' to have it's own URL so people can send or bookmark a specific item. www.americanmusical.com/Item--i-GIB-LPCCT-ANCH1 www.americanmusical.com/Item--i-GIB-LPCCT-WRCH1 I use a rel canonical to show that the header URL is the URL search engines should be indexing and to avoid duplicate content issues from having the exact same info, MP3's, PDF's, Video's accessories, etc on each specific item URL. I also have a 'noindex no follow' on the specific item URL. These header URLs rank well, but when using tools like SEOMoz, which I love, my header pages fail for using rel canonical and 'noindex no follow' I've considered only having the header URL, but I like the idea of shoppers being able to get to the specific product URL. Do I need the no index no follow? Do I even need the rel canonical? Any suggestions?
Technical SEO | | dianeb1520