Google my business phone reporting? Doesnt cross state lines.
-
We have a branch in Toledo Ohio, which is close to the Michigan border. Cleary we get calls for direction from Michigan customers. However, our phone reporting does not cross the state line. Any ideas? This happens at other branches that cross state lines as well.
-
Michael, just wanted to follow up on this to let you know that I did look into this further, and found examples of phone reporting crossing multiple state lines. In some cases, reporting was for huge areas. So, again, I don't believe there's a set cutoff.
-
@bakergraphix_yahoo-com What a great question this is, and the fact is, while I see a variety of cutoff points within Google My Business Insights reporting on requests for driving directions, I don't believe I've ever seen anyone calculate whether there is an average radius for the cutoff. I'm sorry not have an answer for you. Yes, you likely are getting these requests from just over the border! Your question interested me enough to investigate further. I'll follow up if I learn more.
-
@miriamellis sorry for the delayed response. Within google my business insights the map under directions request only goes up to the state line. There is no doubt that people from Michigan ask for directions to our Toledo Ohio branch.
-
Hi Michael,
Are you referring to the reporting within GMB Insights in your Google My Business dashboard, or some other form of call tracking?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Any Success Getting Fake 5 Star Google My Business Reviews Removed From Competitors?
Hi, I am working on a competitor who is obviously building up fake reviews using a 3rd party service. I need to build more evidence. A majority of his reviews on Google My Business, they are done by reviewers with very few reviews (no profile pic), and that seem to review 3-4 companies in the Chicagoland area the exact same day. This happens again and again. It started about 1.5 years ago. Before that everything looks normal. Any idea how much proof I need to actually get those reviews and/or his company removed? I am working on getting access to a private group on Facebook where he talks about it. Thanks in advance!
Reviews and Ratings | | vetofunk1 -
Google My Business right had side block disapeared for a brand search
Hi Just redeveloped my site and went live end of April Since then whenever i do a branded search the GMB 'pack' has always shown on the right hand side whenever i do a branded search but it has disapeared as of the last couple of days. Any ideas why this can happen ? and is it anything to worry about or just a google 'glitch' that should right itself soon? If not any ideas how to fix ? (accounts and website all properly linked) etc When i go to GMB dashboard and click 'View on Search' it does show up as it should, but not when i go to do a google search for the brand name !? All Best Dan
Reviews and Ratings | | Dan-Lawrence1 -
Client wants to delete Google My Business Due to Bad Review
My client has received a bad review on Google and although has other good ones, wants to delete the current Google My Business page and open a new one. I disagree with this strategy but need some evidence to back it up. They are ranking well and so I don't want to upset the cart. I need reasons not to in terms of potentially harming rankings. Am I right that this could impact?
Reviews and Ratings | | AL123al3 -
Google's knowledge graph carousel
Hi all, my business is on Google's knowledge graph carousel but it hasn't sourced any of the images I've provided. I've set up a G+ & YouTube account. I've added images to our wiki page and added photos to Google for our business, but to no avail. Any ideas? Cheers all.
Reviews and Ratings | | SwanseaMedicine0 -
Google Local Results - Incorrect Listing Url's
I have decided to re launch a small side project that I had to abandon a few years ago. I want to specifically target Google Local Results. I do need to overcome a proximity to centroid issue in a fairly competative niche. Unfortunately a number of my listings i.e. Facebook and Yelp have less than optimal URL's. For example: https://www.facebook.com/businessname.targetlocation.keyword/
Reviews and Ratings | | GrouchyKids
http://www.yelp.com/biz/business-name-key-phrase-and-keyword-location Well you get the idea. NB: None of these listings currently have reviews. Now I know that its best to keep the info consistent across the board, so I wonder if I would be better off scrapping these listings in favor of ones with URL's that match the business name. I can see that I can merge FB pages so am guessing that this would work for FB, has anyone any experience of this? Am assuming yelp will have to be deleted in some way. Any thoughts?0 -
Bing Local Lists Yelp Reviews From Another Business At Shared Address
Hi everyone, I am having a problem with Bing local listings and am hoping someone might be able to help me out. Basically I am working with a business that shares an address with another (separate legal entities, different owners, different phone, different domain). Both are bathroom remodelers, but one uses the space as a storefront/showroom, the other is strictly a service area business and uses the space for storage/office space (this is the one I am working with). I have claimed their listing on bing local and set it to hide the address. The problem I am having is that for whatever reason, Bing local is associating the yelp page of business 1 (showroom) with business 2 (business 2 is not currently on yelp). My question: what options do I have to remedy this? Is there a way to request a manual review of sorts to have this fixed? Would it be sufficient to create/verify a yelp page for business 2 and hope that Bing picks up on this?
Reviews and Ratings | | rbmac0 -
Google places user reviews + New URL
I currently have a Google places location.
Reviews and Ratings | | Mark_Ch
Years of hard work, sweat and tears have resulted in a high number of user reviews. I'm looking to rebrand and therefore change the website url. Will changing the url in Google places reset my profile or remove my user reviews. Any help would be much appreciated. Thanks Mark0 -
How to Google Product Reviews?
Hello, I have a client that sells only 1 item. What will be the best way to start getting reviews? I thought about opening a placess account, so the reviews will also start showing on his Adwords campaign. Or can I get products reviews on google+ ? Thanks
Reviews and Ratings | | ogdcorp0