Google my business phone reporting? Doesnt cross state lines.
-
We have a branch in Toledo Ohio, which is close to the Michigan border. Cleary we get calls for direction from Michigan customers. However, our phone reporting does not cross the state line. Any ideas? This happens at other branches that cross state lines as well.
-
Michael, just wanted to follow up on this to let you know that I did look into this further, and found examples of phone reporting crossing multiple state lines. In some cases, reporting was for huge areas. So, again, I don't believe there's a set cutoff.
-
@bakergraphix_yahoo-com What a great question this is, and the fact is, while I see a variety of cutoff points within Google My Business Insights reporting on requests for driving directions, I don't believe I've ever seen anyone calculate whether there is an average radius for the cutoff. I'm sorry not have an answer for you. Yes, you likely are getting these requests from just over the border! Your question interested me enough to investigate further. I'll follow up if I learn more.
-
@miriamellis sorry for the delayed response. Within google my business insights the map under directions request only goes up to the state line. There is no doubt that people from Michigan ask for directions to our Toledo Ohio branch.
-
Hi Michael,
Are you referring to the reporting within GMB Insights in your Google My Business dashboard, or some other form of call tracking?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google My Business right had side block disapeared for a brand search
Hi Just redeveloped my site and went live end of April Since then whenever i do a branded search the GMB 'pack' has always shown on the right hand side whenever i do a branded search but it has disapeared as of the last couple of days. Any ideas why this can happen ? and is it anything to worry about or just a google 'glitch' that should right itself soon? If not any ideas how to fix ? (accounts and website all properly linked) etc When i go to GMB dashboard and click 'View on Search' it does show up as it should, but not when i go to do a google search for the brand name !? All Best Dan
Reviews and Ratings | | Dan-Lawrence1 -
Google Reviews & Third Party Reviews
Hi We have a third party review provider, but were also looking at increasing our Google reviews. However after more research, should Google reviews only be used on local listings? For organisations which don't have a physical location to buy from - is the solution to use organisation schema, which incorporates 'reviews on other sites' with the hope Google may show your Feefo review count? When checking similar companies - all seem to have the organisation knowledge card and not the local Google My Business listing. Is it worth pursuing extra reviews on Google My Business or not? Thanks!
Reviews and Ratings | | BeckyKey0 -
Google crawling item page reviews
Hi Moz community, I've been trying to do some on-site work and noticed that our product pages reviews may not be totally optimized. It used to be that all of the text from the reviews appeared in the actual code of the page, but now none of that text appears, so it may not be getting crawled. The change was most likely released when we had an item page redesign. However, when I Google a review snippet, it does seem to come up, so maybe Google is crawling that data despite it not being SEO optimized. Is this really an issue if the review snippets are showing up in search, there's been a lot of talk that Google is now better at crawling javascript. Thanks
Reviews and Ratings | | znotes0 -
Google Local Results - Incorrect Listing Url's
I have decided to re launch a small side project that I had to abandon a few years ago. I want to specifically target Google Local Results. I do need to overcome a proximity to centroid issue in a fairly competative niche. Unfortunately a number of my listings i.e. Facebook and Yelp have less than optimal URL's. For example: https://www.facebook.com/businessname.targetlocation.keyword/
Reviews and Ratings | | GrouchyKids
http://www.yelp.com/biz/business-name-key-phrase-and-keyword-location Well you get the idea. NB: None of these listings currently have reviews. Now I know that its best to keep the info consistent across the board, so I wonder if I would be better off scrapping these listings in favor of ones with URL's that match the business name. I can see that I can merge FB pages so am guessing that this would work for FB, has anyone any experience of this? Am assuming yelp will have to be deleted in some way. Any thoughts?0 -
Publishing testimonials on your site that are from your Google + (or other review sites page)
Ive got a site with some good Google + Reviews and some other good reviews on other sites that id like to be able to publish on a testimonials page on our website, but im worried about being penalised for duplicate content. Any idea of the best way to get these reviews on to our website, i was thinking about placing the text in as an image, but id prefer to do something semantic if at all possible. (I know that some review sites have javascript widgets you can use to pull in your reviews but for most of the sites we are reviewed on they dont)
Reviews and Ratings | | Sam-P0 -
Google reviews only show up in local results, right?
Two quick questions: 1. google reviews only show up in local results right? 2. If you're 100% e-commerce business with no office location, can you even get a google review? Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0 -
How to Google Product Reviews?
Hello, I have a client that sells only 1 item. What will be the best way to start getting reviews? I thought about opening a placess account, so the reviews will also start showing on his Adwords campaign. Or can I get products reviews on google+ ? Thanks
Reviews and Ratings | | ogdcorp0 -
Where Google+ Local Gets Listings?
I've seen a lot of business owners mention that their website is on Google+ Local but they say they never added it. Does anyone know which companies Google buys databases from and lists the businesses and unclaimed? And how often do they do this?
Reviews and Ratings | | CyberAlien0