It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection.
-
I keep getting this error though I have confirmed I have the correct information. Any recommendations?
-
No luck, Joel. I sent an email to help@moz.com. No response yet.
-
Hey Glen,
Your situation may actually be different than what was impacting Michael's account.
One thing you can try off the bat is to disconnect and reconnect your GA account to make sure Google is authenticating the token. We pull all the historical data from Google so you won't lose any information doing this.
If that does not resolve the error go ahead and send a support email into help@moz.com with your account email and we'll take a look at it.
Cheers,
Joel. -
I tried following these directions for my account as well and I continue to get this error. Any feedback on what may be the issue?
Thanks!
-
Hi Michael,
Thanks for writing in and sorry for the confusion. Unfortunately, there is an issue with your brand rules that is causing the connection to Google Analytics to fail. You currently aren't tracking any keywords that match your brand rules, so the request to pull data for those rules fails and, after a number of failures, the connection to GA also fails. You can correct this issue by adding the brand rules as keywords and reconnecting your GA account. We will then pull in all of the historical data for the Analytics account and you should no longer see the error message on your campaign.
I hope this helps. Please let me know if you have any other questions.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Has anyone ever seen kazooisyee in their Analytics account before?
We noticed a huge spike in traffic this past Sunday and after some digging in our Analytics account, we saw that it was coming from kazooisyee (under the Network tab). This traffic had almost a 100% bounce rate and they spent an average of less than a second on our site. Does anyone know what this might be associated to? Is this one of those SEO site analysis sites? Any information on this will help a ton as my employer is rather concerned about this at the moment. Thanks!
Reporting & Analytics | | Justine.Hedge0 -
Google Analytics - Tracking multiple thankyou pages?
Hi Guys, I want to track email opt-ins for multiple thank you pages. The setup is as follows: http://image.prntscr.com/image/57632e05a15f42fda0b8ffec2d176460.png I have not yet built the thank you pages, so i was wondering what the URL should be to make it easy to track them in GA? I'm thinking: domain.com/thankyou-page/page1 Then using regular expression in GA to track /thankyou-page/ Would this be a good way to go about it? Cheers. f6c7r0
Reporting & Analytics | | spyaccounts110 -
What is Local SEO in Google Analytics (Organic Source)
Recently, I saw "Local SEO" is mentioned as the organic source. Can someone please tell what is this and from where Google is fetching data for this source?
Reporting & Analytics | | Kevin.Monks0 -
Problems with analytics, conversation data and assisted conversions
Hi guys. Having issues with analytics. Firstly, it doesn't record all our sales accurately. My boss downloaded a sales report directly from our site, and it doesn't match up to the analytics, our actual sales were significantly higher than Google analytics was reporting (by about a 1/3). Any idea why Google is missing so many of the conversions? Also, I'm trying to work our how many assisted conversion we are getting from our ad words campaigns. I've been looking through our top conversion path data to try find conversions that started with a paid click. However, I seem to have some inconsistencies. We have only one ad words group that is on the display network (Re-marketing V1 Ad group 1) , and according to analytics we have a conversion from it (See Screen shot 1). However, there is no record of this in our ad words data. (See screen shot 2). This is over the same time period. I don't know what to take from this. Can anyone help? Isaac. Screen%20shot%201.png Screen%20shot%202.png
Reporting & Analytics | | isaac6630 -
How to track in Google Analytics
Hello, I am helping a client track traffic using Google Analytics. We recently just signed an agreement with a publisher and they have given original credit using a canonical link. How can I track this? I believe it is showing up under direct/ none and I don't know to measure the success of our new partnership.
Reporting & Analytics | | rmazur0 -
How do I manually add transactions to Google Analytics
We are seeing Google Analytic's drop transaction on our site so therefore all the figures are skewed. Is there a way I can manually add transactions to GA to cover the missing one?
Reporting & Analytics | | Towelsrus0 -
Google Analytics Admin account not allowing us to add other users?
Our Google Analytics Administrator account is not giving us access to the User Manager, and because of that we are unable to add users; have you ever ran in to a problem such as this, if so what was your solution. Thanks a Billion impressions, Vijay E2qE9.jpg
Reporting & Analytics | | vijayvasu0 -
Individual or Separate Google Analytics Accounts for Each Country Location?
We have 3 websites. USA, Germany and UK. Currently our analytics account is set up with 1 account with each domain as a Profile. I am wondering if I would see more accurate results if I have them set up individually, under the same Google account, but different Analytic accounts. The reason I wonder is because I noticed when I was going through setting this up, it asked for each Country Time Zone for each domain. I was not sure if this was for me to see the times, or if this was to provide more accurate data. Maybe this is just a personal preference topic?
Reporting & Analytics | | hfranz0