Is my tracking code incorrect?

[Nobody1596916721222]

I inherited a website that has a host of issues. I set up Goal Conversions for lead generation and am getting this URL listed as a Goal Completion Location /l/24672/2014-07-31/b4dg5

I can tell it is a date but have no other insight into what or where this page is. Does anyone have experience with this and can offer a fix?

A related question is how can I find the URL that triggers the Goal Conversion. I tried editing the goal but it doesn't show the URL anywhere. And the Goal Completion Location is sort of a misnomer because it lists the URL prior to the completion.

Thanks!

[Nobody1596916721222]

Update: I determined the Goal Completion Location listed at the top of this thread is a form created in Pardot, our marketing automation platform. Just an FYI for anybody else who sees a similar situation in their analytics.

[Nobody1596916721222]

Hi David,

I agree and have been wanting to do all of this however the limitations of our current site and CMS prevent this from being done. You have confirmed what I suspected so I do value your responses. Thank you.

New site is on track for September launch, thank goodness.

[David-Kley]

Is your tracking URL set to track that page (URL) in Google Analytics? I would test your forms and CTA's and see where they send people, then make sure you have those URL's set as a custom goal in Analytics.

Your videos should link or pull from somewhere else, and not be pulling from that page. Check your PHP and see if it is pulling from that page as the loading source. Might be that each time a video is watched, it counts as a confirmation.

Also, if that is your landing page, I would put something on there that states that is the confirmation page, such as a thank you note, etc. Hope this helps!

[Nobody1596916721222]

Site was built in-house with a custom CMS. It is PHP and pulls content via js from a plethora of locations many of which I have yet to discover. I never worked with PHP until now. The site structure is duplicitous after several marketing people prior to me had challenges with the CMS and just copied pages including titles and descriptions. I say this to answer David's questions about the platform.

I am nearly 100% confident my goal conversions are misleading due to capturing all views of the long list of videos we have on the site rather than just the one that demos our product with is my way of reporting lead generation. The screenshot below is for all goal completions with the goal location listed and #8 is the one that generated the question.

This link is to the confirmation page after a demo request form is completed. http://www.issuetrak.com/demo_confirmation

I hope this helps. The good news is that we have new site in development.

Edit: I noticed the screenshot didn't work, sorry.

[Christy-Correll]

Hi there. In addition to answering David's thoughtful questions, are you able to share the relevant links and/or screenshots with us? Let us know so we can help, thanks!

Christy

[David-Kley]

Sounds like you have an "Issue" that you need to "Trak" down no? Lol sorry, its the first thing I thought of when I saw this post and your profile picture.

What type of site is it? Wordpress? CMS? Joomla? It may be that the new site has bad URL rewriting parameters, so that a normal page is accessable another way. For example in Joomla you can access the seo-friendly version of a page, or the CMS version unless you block / redirect it. ?compenent/blah/bla/randomnumber/page

Perhaps it was submitted through a page like the above url off of a sidebar form or something like that? You can always correct the problem by changing your Goal page URL in Google Analytics. Set it to /thank-you or something that a user cannot access that is also blocked from indexing in robots.txt.

Without seeing the site and analytics it's hard to diagnose, but I think you may have a URL rewrite issue combined with incorrect analytics settings.