Ecommerce tracking problem with multiple domains on 1 web property

[RBO]

We recently launched 13 product marketing sites based on a Wordpress Multisite setup. To track all 13 sites we decided to use one web property, so we can use the same tracking code for all domains.

To track the sites seperately, we set up a profile for each product site with a hostname filter. This works well for most stats, but eCommerce tracking is where the problem starts.

Per profile we obviously want to track the products purchases on that website only. What happens now is that all purchases from all product sites are tracked on all profiles.

How can we change this? Should I alter the eCommerce tracking code or can I fix this with an additional filter per profile?

Thanks for your help Mozzers!

Regards,

Pieter van Diggele
Online Marketing Executive
Elsevier Opleidingen

[RBO]

Yeah, I shared that blog post on Twitter about a few hours ago :).

https://twitter.com/pvandiggele/status/248834392162697216

Problem solved!

Thanks for keeping me updated!

[mikecp]

Hey Pieter,

I just saw this post on the Google Analytics blog and I was reminded of your question. Looks like some sort of solution is going live tomorrow.

http://analytics.blogspot.com/2012/09/ecommerce-filtering-and-custom-variables.html

[mikecp]

Pieter, The fact that the hostname filter doesn't apply to the eComm transactions is news to me. That's very odd on Google's part. I suppose they process the _addTrans calls differently? I'm out of ideas, save for having to manually segment once you're looking in that report by hostname. Sorry! Do update this thread if you uncover any other way to take care of it. Mike

[RBO]

Hi Mike,

Thanks for your support!

Purchases take place on 13 different hostnames. When I view the Product performance report (under Conversions > eCommerce), I see purchases from all hostnames, despite a host name filter at profile level. When I make an advanced segment by the same hostname however, it only shows the purchases on that domain (like it should be). It seems to mee that the profile hostname filter does not play well with the eCommerce tracking...

Does this ring any bells?

[mikecp]

Pieter,

Your logic sounds good, and I love the data clarity you're after with those profiles.

Are all the purchases taking place on the same domain? When you navigate to the content report for the receipt page, if you select the hostname as a secondary dimension, what does it say?

Your hostname filter should've bucketed all traffic properly, eComm transaction or otherwise.

[RBO]

Hi Sanket,

We use one and the same tracking id for 13 sites.

This makes it easy to view aggregated statistics in one profile, but also enables a per site profile to only view one specific site.

[SanketPatel]

Hi,

Can to you track a 13 web property for different sites??? Please elaborate your question because i did not get what you trying too say exactly.