Google+ Places Page Showing Wrong Information

[jmaycock]

Hi There,

I have a client who's runs three nuseries (pre schools)  A, B and C and has three differen googe+ pages all with different addresses so no problem there. However I noticed that if I clicked on on of them in the Google places account settings listing A would show the details of listing B and not it's own.

Thinking this was a glitch I deleted listing A and was about to set up another one. I entered the phone number and it brought up the details to the listing B as sharing the same phone number. Is this is what's causing the issue? Can businesses share the same phone number in the same locality and have two different listings, despite having two different addresses?

Kind Regards

Neil

[MiriamEllis]

Hi Joan,
That's a very important question. As Chammy has correctly stated, it is taboo in Local SEO for 2 or more businesses to share the same phone number. You must have a unique street address and unique local phone number for each distinct business. Failure to comply can result in a business either being turned away by Google or in Google merging the details of multiple businesses, harming their ability to rank. If you're doing Local SEO for your clients, your first task is to become thoroughly acquainted with

Google's Places Quality Guidelines:
http://support.google.com/places/bin/answer.py?hl=en&answer=107528

I don't normally link to my own stuff when answering questions here, but I have recently published two pieces which I believe will be very helpful to you in getting off on the right foot in offering Local SEO services to clients:

The Zen of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1314

The Rudiments of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1344

Knowing the rules is essential to avoiding accidental missteps that can lead to penalties and banning. I hope you will find these resources to be really helpful!

[Chammy]

This issue was discussed on the Citations mozinar last night

Apparently Google gets very confused if what are effectively different businesses share the same telephone number. It keeps trying to merge accounts.

The recommendation provided was to ensure each business has a unique number and all should list OK

Hope that helps