Crawl Diagnostics Report 500 erorr
-
How can I know what is causing my website to have 500 errors and how I locate it and fix it?
-
500 errors could be caused by a mulitude of reasons, and for the non-technical they can be very hard to track down and fix.
The first thing I would look at is if it's a repeating problem in Google Webmasters Tools, or a one-time issue. These errors will show up in GWT for a long time - but if it's not a repeating problem it probably is nothing you need to worry about.
Wait, I assumed you found the problems in GWT, when you may have possibly found them using the SEOmoz crawl report. Either way, you should probably log into Google Webmaster Crawl Errors report and see if Google is experiencing the same problems.
Sometimes 500 errors are caused by over-aggressive robots and/or improperly configured servers that can't handle the load. In this case, a simple crawl delay directive in your robots.txt file may do the trick. It would look something like this:
User-agent: * Crawl-delay: 5
This would request that robots wait at least 5 seconds between page requests. But note, this doesn't necessarly solve the problem of why your server was returning 500s in the first place.
You may need to consult your hosting provider for advice. For example, Bluehost has this excellent article on dealing with 500 errors from their servers: https://my.bluehost.com/cgi/help/594
Hope this helps! Best of luck with your SEO.
-
Thank you Corey for your advise, I see which links it is in google webmasters and in , but I can't reproduce it and don't know whats the best way to fix it?
-
Thomas thank you so much for your advise, and Keri thanks for offering help.
My problem is that when I try to reproduce the 500 error so the host cant help me on how to fix it.
Any help?
-
Hey Keri how are you merry Christmas, I believe that 500 errors are almost always server related errors and unless he tells me about the host or Some other maybe strange unique problem with the computers registry I don't have enough to go on. You be interesting to find out what it is all the best, Tom
-
Hi Yoseph,
Did you get this figured out, or would you still like some assistance?
-
HTTP Error 500 is an Internal Server Error. It's a server-side error, that means there's either a problem with your web server or the code that it's trying to interpret. It may not happen in 100% of scenarios, so you may not always see it happening yourself, but it prevents the page from loading. Obviously, that's bad for search engines and users.
Your best bet in tracking down this error would be to go through your web server's error logs. Or, if you can replicate this happening on the web, you could enable error reporting, and see what errors pop up there. That should tell you how to fix the issue, whatever it may be.
-
I have googled it for you and I definitely think you should contact your web host. Here's what comes up https://my.bluehost.com/cgi/help/594
-
go into the campaign section on seomoz run your site through it. You will then see where the errors are upon seeing error lit up click it use the drop-down to select 500 errors then you will see exactly what link is causing the error.
There is literally no way I can guess what is causing your website guess not to work correctly however a 500 error is a very serious one most likely involving a problem with server.
If you give me your domain I might be able to help more however if your site is just giving 500 errors you might want to call your web host as it sounds like it is not an SEO problem is much as it is a hosting issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Brushing up on my SEO skills - how do I check my website to see if Javascript is blocking search engines from crawling the links within a javascript-enabled drop down menu?
I set my user agent in my Chrome browser to Googlebot and I disable javascript within my Chrome settings, but then what?
Technical SEO | | MagnitudeSEO0 -
404 crawl errors ending with your domain name??
Hello, I have a crawl test with numerous 404 errors ending with my domain name..? Not sure what the cause is. Plugins? Ecommerce? I use Wordpress if that could lead to an answer. Thanks for your time. K
Technical SEO | | Hydraulicgirl0 -
Duplicate content on report
Hi, I just had my Moz Campaign scan 10K pages out of which 2K were duplicate content and URL's are http://www.Somesite.com/modal/register?destination=question%2F37201 http://www.Somesite.com/modal/register?destination=question%2F37490 And the title for all 2K is "Register" How can i deal with this as all my pages have the register link and login and when done it comes back to the same page where we left and that it actually not duplicate but we need to deal with it propely thanks
Technical SEO | | mtthompsons0 -
Ajax Crawling | Blocked URLs Spike
http://www.zando.co.za/women/shoes/ (for example) Hello, I'm concerned that WMT is reporting a large spike in blocked URLs - now reporting more blocked URLs than good URLs. Our product recommendations get generated via an Ajax call and these autogenerated, unique, URLs are rendered in the /recommendations/ folder which sits in the root of our site: http://www.zando.co.za/recommendations/ I can't see how I can prevent Google from calling the Ajax - I can only assume that's what's happening.This is what the code typically looks like:
Technical SEO | | RocketZando0 -
Firefox Add-On for crawl frequency??
Hi all, a short one: is there a firefox add-on available, which lets you see the crawl frequency of your page(s)? Would be interesting to see if google bot comes around more lately... There are some statistics in the webmaster tools, but I don't find them very attractive 🙂 I know there is something for Wordpress, but we don't use it... I don't to put up an excel-sheet and check the cache-version for myself. And I would love to see how deep the crawler gets and which sites do not get crawled... So, any existing add-ons or tools that are for free?? 🙂 Thanx....
Technical SEO | | accessKellyOCG0 -
Craw Diagnostics Questions
SEO Moz is reporting that I have 50+ pages with a duplicate content issue based on this URL: http://www. f r e d aldous.co.uk/art-shop/art-supplies/art-canvas.html?manufacturer=178 But I have included this tag in the source: rel="canonical" href="http://www.f r e daldous.co.uk/art-shop/art-supplies/art-canvas.html"/> (I have purposefully added white space to the URLs in this message as I'm not sure about the rules for posting links here) I though this "canonical" tag prevented the duplicate content being indexed? is the reporting by SEOMoz wrong or being over cautious?
Technical SEO | | niallfred0 -
Do search engines still index/crawl private content?
If you have a membership site, which requires a payment to access specific content/images/videos, do search engines still use that content as a ranking/domain authority factor? Is it worth optimizing these "private" pages for SEO?
Technical SEO | | christinarule1