GA E-Commerce can't tell the real order source?

[JonnyGreenwood]

I put the e-commerce tracking code on the transaction platform (Regnow) finishing page, but all the orders displayed in GA can't tell the real order source.

Instead, most of orders are from direct(none), and referrals from my site. So this is obviously wrong.

I need the accurate order source such as google organic or google ppc, then I can find which keyword brings me orders.

After some searches, I guess the reason is cookie domain. My GA is set as single domain tracking. And I didn't put any cookie domain code on the Regnow's transaction finishing page.

The codes I put on the page are:

So, suppose my site is "www.example.com". How to make sure I can track the real order source on the Regnow's transaction finishing page? Should I set my GA to track multi top-level domains, and put _gaq.push(['_setDomainName', '']); code on the tracking page? How to set the domain name, "none" or "example.com"??

Thanks in advance.

[mopland]

I've been having similar issues Jonny.

Did you have a page come up in analytics hosted on your third party provider called 'ga_proxy'? This is currently ruining all my page level stats. I have source attribution set up but the odd few trickle through to self-referrals and a lot of visits and pageviews are duplicated.

[JonnyGreenwood]

Hi Martijn,

Thanks for the reply.

After nearly 5 hours work, I have finally solved it out.

First I need to add

_gaq.push(['_setDomainName', 'none']);
_gaq.push(['_setAllowLinker', true]);

Then I also need add the onclick="_gaq.push(['_link', this.href]); return false;" on the link which point out to the transaction website.

I have tested and it worked, now I can check the keywords which bring me orders.

However, thanks for you reply.

[Martijn_Scheijbeler]

Hi Jonny,

You gave the answer already yourself. You should extend the current tracking code with cross domain tracking functionalities which the documentation could be found for here. Any links going to your check out/ buying process should be tagged with extra links so cookies are sent to that process.

Hope this helps, good luck! Fixing cross domain tracking could be a pain in the ass sometimes.