MOZ toolbar not recognising me as signed in
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Since SEOMoz became MOZ, my toolbar is no longer working. Is this a known issue?
I'm definitely signed into the account (hence this email), but the toolbar still requests login.
Apologies if I'm not the only one to report it.
Robb
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Wow!! Sorry to hear that. I will follow up this side and let you know if we have seen any similar issues.
On the MozBar - let me know how you get on with version 2.6.
Jon
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Response was as follows:
Hi Jon
Yes, I have 2.6 installed. I’ve now uninstalled it and wil try again tomorrow.
I also had a lot of problems trying to read, open and reply to this email. Your emails seem to crash outlook in a similar vein that Paypal emails used to: https://www.google.co.uk/search?q=paypal+emails+cause+outlook+to+creash&rlz=1C1LENP_enGB485GB485&oq=paypal+emails+cause+outlook+to+creash&aqs=chrome.0.57.5928j0&sourceid=chrome&ie=UTF-8#rlz=1C1LENP_enGB485GB485&q=paypal+emails+cause+outlook+to+crash&spell=1&sa=X&ei=xNSsUdbZLMW00QXdgYHgDg&ved=0CCsQvwUoAA&bav=on.2,or.r_qf.&bvm=bv.47244034,d.d2k&fp=62ecb0084cfd0724&biw=1600&bih=809 - but only since the change to MOZ.
This email took 25 mins and various freezes and restarts. Screen grab attached.
Robb
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I'll try Jon. All the Moz forum emails are crashing my outlook every time they arrive. That was part of the response I sent!
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Hi Robb,
I am sorry - I did not see your reply to my response. Maybe you could re-post in this thread? Sorry you are having trouble.
Jon
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Jon
I replied to this via email and I'm wondering if you received it? I only ask as the first response was very prompt.
Robb
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Hey Robb!
Have you updated to the latest version of the MozBar (version 2.60)? We updated the MozBar last week, including a change to authentication. Most browsers will automatically do this for you (typically on a restart) - but you may need to do this manually. We have published some instructions here http://moz.com/help/pro/mozbar
Let me know if this fixes the problem!
Jon
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