Are organic search visitors always seen as organic in origin, even if their return to the site is direct?
-
Many of our conversions occur in a customers second visit to the site. Often, a customer will arrive at our site, submit a finance application, leave, and return at a later date to checkout.
We are interested in tracking how many of our checkouts come from customers who originally found our site through an organic search result.
If a customer enters the site through organic search, leaves, and returns later through an email link or directly entering our URL, will G analytics show that customer as direct or organic origin?
Cheers,
Ben
-
I think what you're really looking to do is use multi touch funnels and attribution. And the metric you are trying to measure is called "first touch" - meaning the source of the first visit gets the credit.
If your analytics is set up for goals and/or ecommerce tracking which is all pretty easy to do, you can see all of the default multi touch reports in GA.
Here's their intro guide and guide on setting it up.
-Dan
-
Yes, according to Google Analytics IQ curriculum (see https://www.google.com/analytics/iq.html, lesson 3 about traffic sources), direct traffic will not override previous campaign sources - at least for conversion attribution.
You could also have a look at the reports "Assisted conversions" + "Top Conversion paths" in the Conversions > Multi-channel Funnels section in Google Analytics to get more information.
Hope this helps!
-
Yes, GA will treat like this if they don't have active session. If that visitor is working same session then it will not overwrite organic. It will not increase your organic search either. It will only show the increment in your page views.
I don't think there is any service available to track organic traffic over multiple days/sessions.
-
I've done a little more reading and found that <direct>will never overwrite <organic>(as long as the cookie is active, <6 months) as discussed here: http://www.hmtweb.com/marketing-blog/google-analytics-referring-sources-experiment/</organic></direct>
Correct?
-
Is that only when they do not have an active session? I believe direct will never overwrite organic origin when the session is active?
Are there any services available to track organic traffic over multiple days/sessions?
-
G Anlytics will count them direct visitor and also it will count under returning visitors.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Lots of missing main keywords from Search Console
Hello Moz Community, A while back I noticed in Google Search Console that the volume of impressions and clicks dropped off a cliff. I also noticed that this was for primary head keywords that generally had a decent volume of impression share. The natural initial reaction was 'oh, I must have lost those rankings' but upon checking I realized these rankings are still in existence. Admittedly most are page 2 or 3, but still within the confines of being captured in GSC. Is there a logical reason why these keywords have just gone from search console? An example keyword would be something like 'online football management game' and the website is https://www.worldelitesoccer.com There is 0 queries in my search console data that includes the word 'football'. Thanks, Ben
Reporting & Analytics | | melaniedsg0 -
Organic and direct traffic swap
We moved to a CMS (Webhook) and when we did that organic traffic and direct traffic swapped places. Since we moved it organic traffic is down by about 400 visits and direct traffic is up by 400 visits. I went through the list below and confirmed everything is working. The http refer wasn't being passed for a couple of weeks but the issue was resolved and the organic traffic issue is still ongoing. Is there anything else that may cause this issue? I confirmed the issue isn't one of the below problems. during http to https redirect (or vice versa) the referrer may not be passed incorrect subdomain or cross-domain tracking can strip the referrer. 302 redirects sometimes caused the referrer to be dropped problems with cookies being lost/corrupted. javascript missing from certain entry pages (means any further page view looks like a direct)
Reporting & Analytics | | BT20090 -
Why My Site Got 1000% increase in organic traffic from day to night?
Did Google run any update Monday or recently? My site www.shirts4geek.com, strangely had a 1000% organic traffic increase from day to night. I didn't do anything in this site for long a time... but Monday I had a lot traffic coming from organic and every other day this week the site is doing extremely well on traffic and sales. I'm ranking first page for many keywords relate to my products. I wish I could figure out what happens so I can replicate it. The site has very links and the On Page Optimization is kind of basic. Does any have any idea how it could be possible? Have any one seen something similar lately?
Reporting & Analytics | | Felip30 -
Implementing demographics for a nopCommerce site
Hi Guys, I have been trying to implement demographics in Analytics for a site built in nopCommerce and I have run out of things to try to correct the problem and get some data! The code I am using is below: Any help would be greatly appreciated - it's driving me mad! Thanks, Dan
Reporting & Analytics | | SEOBirmingham810 -
Why did my site go from 1,000 Impressions to 0 impressions over the past couple days
so we have been doing a lot of reconstruction our website the past couple days with our navigation and moving stuff around. Now bare with me because i am a noob to SEO and i am still learning. But we went from a steady 800-1000 impressions everyday to a 0 since the first. you can check out our site here: www.hidguy.net Not sure if its because we are moving stuff around or what. But we can notice that our conversion rate has dropped and we have had traffic but no conversions and no orders. Is what we are doing bad or is this normal?
Reporting & Analytics | | Dante130 -
How much direct traffic is really direct?
Does anyone else think that a large chunk of traffic labelled as "Direct" in your analytics isn't direct at all. When you analyse traffic trends it seems that a large percentage could just be browsers with their referring URL hidden so it only appears direct. Here's the evidence: When we've been affected by major search algorithm changes, we've seen big changes in direct traffic as well as organic, but not in referral traffic. If direct traffic is just bookmarks, typed-in URLs, and people clicking through from emails why is direct traffic 85% new visitors? We don't do any offline advertising, so you'd expect genuine direct traffic to be returning visitors -- either our brand loyalists or subscribers to our email newsletters. If you segment direct traffic into new and returning visitors and look at a major algo update as discussed in 1), you find all the drop in direct traffic is from New Direct visitors, with no drop at all in Returning Direct visitors. Can anyone explain who these New, Direct visitors are if not simply mislabelled new, search visitors. Cookie deletion can't be the problem (ie: they can't be Returning, Direct really) because the traffic doesn't behave like returning, direct (that is, it varies too much). I'd be really interest to hear theories, and whether anyone has any figures on the extent of HTTP referrer blocking.
Reporting & Analytics | | Dennis-529610 -
Tracing Google Analytics 'goal' back to original search phrase
I added Goals to my Google Analytics tracking. It's working; I get visitors who have completed Goals showing up in the reporting. My question is: Is it possible to trace backwards from a completed Goal to the original search phrase a user entered in Google to come to my site (for those who entered from Google.com via organic search result)? I'm trying to answer the question of which search phrases are resulting in completed Goals (as opposed to bouncing off the site or just any behaviour other than completing a Goal). It seems like this should be one of Analytics' default reports -- help identify which search phrases are converting well. It's probably there and I'm just not seeing it... Thanks.
Reporting & Analytics | | scanlin0 -
GA - how returning visitors are counted ?
If a visitor comes to my site from 3 different traffic sources within a session, does GA report shows 1 visit and 2 returning visitors ? Previously ( before Google made changes in session ) it used to show 1 visit and zero returning visitors. right ?
Reporting & Analytics | | seoug_20050