Transferring of analytic data
-
Hey SEOMoz community,
Question, we just purchased a business and while we didn't keep their website content we acquired their URLs and will be rebuilding the site.
We've asked for and been denied any historical analytic data e.g. they wont transfer admin rights over to us. Is there anyway to access historical data without being made an admin? or do we start from ground zero.
One of the reasons we're being given for not being allowed access is that "Google analytics and the associated keywords are the vendor's intellectual property" - given that we brought the brand doesn't that IP transfer over to us anyways?
Thanks,
PC
(Long time forum stalker, first time poster) -
Thanks Francisco, I've got that feeling as well.
The communication is all going thru their lawyer, but i get the feeling he isn't as well versed in internet law as he thinks:). -
Sounds like these guys are trying to dodge you. Here's what probably happened. Someone opened GA under their personal gmail account and now doesn't know how to transfer it. If this is the case, you have to contact Google. I believe they can transfer the information over, but with the consent of the former owner. "If" the former owner doesn't want to transfer the info over, get a lawyer involved; preferably one versed in internet law.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic vs SEO in Analytics
In my analytics account, the Acquisition / All Traffic / Google organic searches shows me around 19,000 hits from 1st Jan to 1st Feb. But if I go to the Search Engine Optimization tab / Queries or Landing pages I can only count 1,800 clicks from 1st Jan to 1st Feb. Why such a huge discrepancy ? Am I getting 1800 clicks from the Google organic search, or 19,000 ?
Reporting & Analytics | | coadr930 -
E-commerce data import Google Analytics
Hi there, Since a few weeks we have started a cooperation with a big online wholesale company which now sells our products. I want to import simple E-commerce data: amount of transactions and revenue. More detailed data such as amount of products, name of products, etc. is not necessary in the first place. Now I discovered the 'data import' functionality in Google Analytics but I can't find any suitable option for E-commerce data import. The data from the wholesale company is gathered in a nice export in a separate system, so there should be a way ti import this data into Analytics. Could anybody help me with this? Any advice is welcome! Thanks in advance.
Reporting & Analytics | | MarcelMoz
Marcel0 -
Reverse an Ecommerce Transaction in Analytics
I am looking for help on using Googles Reverse an Ecommerce Transaction in Analytics work flow documented here: https://support.google.com/analytics/answer/1037443?hl=en&ref_topic=1037062 Essentially an incorrect transaction was processed that was for such a large number that it is really messing up reporting. I have never used Googles outlined process and from my research it looks like it might not reverse the transaction for the date it was placed but ad a negative amount to offset it on the date submitted. This will still work for year of year reporting but it will mess up the data for two different days in one month. If someone who had done this before has any insight please chime in thanks! Here is a support thread about the reverse transaction messing up a different days data. https://productforums.google.com/forum/#!searchin/analytics/reverse$20transaction/analytics/gDiVNJDwx5I/BwlNJ9D6Lp8J
Reporting & Analytics | | RMATVMC0 -
Using Filters On Google Analytics
Hi Guys, I am In need of some technical help with regards to Google analytics. One of my clients has a site providing HR Software on SaaS basis. The users login via the site for the various HR Tools. Obviously this is skewing the analytics data and showing 10,000+ extra visitors that actually don't exist. Now I understand i can add filters and exclude certain pages for instance the login page, however, some users will visit the home page then click login. How can I exclude them just to show new visitors to the site rather than users that are just trying to login. Hope this makes sense Neil
Reporting & Analytics | | nezona0 -
Setting up Google Analytics for Subsites
I currently have one main .com site and am planning on launching geo-location subsites .co.uk, .com.au, .ru, etc... Traffic will flow between both sites and some of the content on the subsites will be duplicate and therefore include a canonical tag to the main site. I want to set up GA to capture who is going to the subsites and vice versa and correctly capture crossover traffic. Any advice on implementing advanced analytics directly (or links to sources that will direct me the right direction for this project)
Reporting & Analytics | | theLotter0 -
Google Analytics Tracking Code Queries
Hello, I have taken on a new client who has Google Analytics installed. The tracking code is set to 'single domain'. Recently they added a mobile site using a sub-domain (m.website.com) which means that Google Analytics is not picking up this traffic. I want to revise the account so that I have a master account (raw data) and then profiles for the mobile site, main domain (www.website.com) and one other for a sub-domain that they are using. I am aware that there is mobile specific tracking code however I thought it would be easier (re conversions/goals/eCommerce tracking) to not use this and by changing the account to 'multiple domains' we could also get data for another sub-domain that they are using . My questions are: Am I right to want to use individual profiles over web properties. If not please explain why. When installing the tracking code (where the profile number is changing) I believe that I need to add that code with the changing profile number to the sub-domain sections. So my question is a) is that correct, and b) if I use a profile number on a sub-domain section will the master account still gather the data for the main URL as well as all sub-domains. If I change the master account from using 'single domain' tracking code to 'multiple domain' tracking code will this affect historical data? Will I lose the data? When changing from 'single domain' tracking to 'multiple domain' tracking does this affect eCommerce tracking? Or do we only need to be adding the additional lines of tracking code that allow sub-domains to be tracked? The web developers are using asynchronous code however half is in the and the other half is at the bottom of the source code. Given that traffic is being reported in the Google Analytics account should I have any concerns that the code is split? I have done a lot of reading but seem to be going around in circles, so your help is much appreciated! Thanks,
Reporting & Analytics | | Unity
Dinny0 -
Google's New Privacy Policy and Analytics
Does anybody know if Google's new privacy policy allows it to use data gathered by Analytics to be used as a ranking factor in the SERPs?
Reporting & Analytics | | Jolora0 -
How to change a url for google analytics account
We recently changed the url of a client's website. Is there a way to change the url on the ga account instead of creating a new account so that we don't lose comparative data? Thanks! Sorry- I know this is a novice question.
Reporting & Analytics | | marketing12340