Pagerank and SERP rankings downhill after site update

[bizmanuals]

Our site underwent a major update in September 2012. We put the entire site in WordPress and did away with our static pages. Then, in February 2013, we moved our shopping cart pages from a subdomain to our main domain (in WordPress). In both cases, we had to implement a massive 301 redirect through htaccess as most of our URLs changed with the update. Our site consists of the shopping cart (WooCommerce), blog, and supporting pages.

We noticed traffic starting to drop around the last week of November (2012) and it has steadily declined ever since. None of our shop pages have a pagerank with virtually all them showing a gray bar with question mark. Only the shop homepage has some pagerank -- that too from 4 previously to 2 now. Some of the words we used to rank very well for before, we don't even show in the first five pages anymore. At first, we thought it was a temporary situation that would self correct over time, but it doesn't seem to get better at all. All said, we have lost over 80% of our traffic from Google organic.

Upon repeated reviews, the 301 redirects seem to be done correctly and we don't see any serious mistakes that could cause such a huge drop. So the question is are we missing something? Are we not looking at the right places? Any ideas where we might start looking? We're simply looking for ideas and a fresh perspective.

[Kurt_Steinbrueck]

It's quite possible that the changes to the link structure affected the way PageRank is flowing through the site and thus the authority of pages.  It's also possible that changes in Google (like the Penguin 2 update, the EMD update, and others) have affected the PageRank of both pages and the entire site and that those effects just happen to coincide with the website move.

Without a detailed investigation into the site, I can't really say what may have caused the problem and, even with a detailed investigation, it may not be possible to figure it out at this point.  It may be better to simply evaluate the site as it is now.  Look for ways you can improve the on-page optimization and internal link structure first.  Then work on creating great content, connecting with others, and building up the authority of the site.

Kurt

PS - The other thing to keep in mind is that the Google Toolbar PageRank isn't reliable at all.  Even Matt Cutts has said not to pay much attention to it.  I would focus more on traffic and rankings than the Toolbar PR.

[bizmanuals]

There were some changes in the footer links. All the content pages were imported pretty much as they were before. We took care to make the main navigation menu as close to the prior site as possible, but there might have been some differences. Of course, because of the way WordPress handles tags, categories and page/post structure, I am sure the internal linking was probably altered somewhat, but it was mostly unintentional.

[Kurt_Steinbrueck]

Chris,

With the switch to the new URLs was there also a change in the navigation menus and internal linking structure?

Kurt

[bizmanuals]

Kurt, for most part, the redirects were set up for every page (product -> product, category -> category, old shop main page to the new shop main page etc). There were some fringe pages (like /help_options.asp?ID=9) that were sent to the corresponding parent page (frequently-asked-questions). Also, previous pages with query strings (like ReviewsList.asp?SortBy=Newest&Page=1&ProductCode= or BulkDiscounts.asp?ProductID=28&ProductCode=) were sent to the new shop main page.

[Kurt_Steinbrueck]

Were the 301 redirects setup for every page (i.e. every page redirects it's old URL specifically to it's new URL) or did you do a blanket redirect (i.e. all pages redirect to the homepage or some category pages)?

Kurt Steinbrueck
OurChurch.Com

[bizmanuals]

We were using a Volusion shopping cart, which required a sub domain.  We did not have any known problems.  The move allowed us to consolidate everything into a single CMS (Wordpress).

[EGOL]

Why did you move the domain?   Were you having problems on an old domain?

Just askin' because if you had Panda, Penguin or other problems on the old domain they might have followed you and are getting activated by new Google actions.