I can't add Google+

[KatherineKotaw]

I just signed up for the beta analytics, when trying to add our CEO Google plus it asks to create a new G+ profile? Why can't I add her Google + without creating a new one?

[KatherineKotaw]

Hi ,

We were finally able to submit the Google+ and have it acknowledge a connection. It took multiple tries over several days in varying ways to get it synced and acknowledged but, it's finally in.

Many thanks!

Rochelle

[JoelDay]

Hey Katherine,

Sorry no one has gotten back to you yet! There's nothing in our system that would require or even ask you to create a G+ page. That sounds like something with Google. It's possible they did not recognize that you were logged into your Google account.

I just tested connecting a Google+ page to a campaign fresh and the auth process was seamless with no excessive demands like that.

I hope that helps. If you still have troubles, take a screencast of the process and shoot it over to help@moz.com so we can look into it further for you.

Cheers,
Joel.

[Allout]

I just wanted to provide an update from my side.

I was able to successfully add all social media sites. I received the aboved mentioned error when I was using IE. I switch to Chrome and the page was able to complete adding my social media profiles. Another interesting note was that once the page returned to the MOZ Analytics, it needed an additional step on each one of them. I had to click on the edit ("pencil") button once more to select the require tracking profile.

Maybe this answer helps some of you.

Thanks,

Adan

[Coletron]

Having same problem. In for answers.

[Allout]

I am another person waiting for this response! I can't add any of my social media pages for my company (Google+, Facebook, nor Twitter)... I am redirected to the approval page, but once I accept, I am then redirected to an empty page with the Moz Logo on the top.

Any help would be greatly appreciated!

Thanks

[GregB123]

Hi Rochelle. Hopefully a Moz Help Desk person answers. I have a similar problem with Google+

I can add my personal G+ profile, but I can't get it to accept my business G+ profile. There a space there for it, and I enter the page name and URL, but it never does anything with it.

I got it to at least recognize my personal G+ profile by already being signed in to G+ before opening the page in Moz Analytics where you enter your social media account.