Down for me? Or everyone? 504 errors on campaigns and research tools.
-
Additionally direct emails to help@moz.com don't work and return a permanent failure error. There's also no verification email coming through when using the message form page to contact support, I'm presuming it's emailing the above email but also failing.
-
Ok, everything is back up and running. If you have any additional issues, feel free to email us at help@moz.com.
Thanks,
Jen -
Hey everyone, just wanted to let you guys know where we're at. Wowrack is now having maintenance for the next 8 hours, and our folks will be monitoring things throughout the night. We're frustrated by all this as well, and will let you all know things have fully stabilized.
Thanks,
Jen
-
ah nevermind then, I must be mistaken. anyway thanks for being on these forums for so long on a saturday, without personnel like you moz would possibly get a lot more hatemail
-
I've been an employee of Moz for a year and a half, and contracted for over a year before that.
-
Our campaigns came back right when you posted this response, all crisp blues skies and few fluffy clouds in here.
Thank you Keri & sorry about the rant, nothing personal at all, you people generally awesomeness. It was just beyond frustrating to wake up with plans and limited time and run into... well I'm sure you know how that goes
oh btw just totally out of curiosity and without meaning to be stalking here, did you not just get hired / promoted out at moz? I think I saw your face on twitter somewhere along with a tweet about working at moz lol man they have given you the hardest job
-
Im still down 100% - got nothing...so I disagree not fixed!
-
Would rather pay more for a service I can rely on. Trying to get my work done on a Saturday and cannot. Can I get a credit on our account for this BS?
-
I'm having issues now trying to access my dashboard. I can't look at any analytics. Not shaping up to be something I want to pay $100/mo for after the free trial expires...
-
We're back up and working now, and thank you for your patience.
-
It is an issue with Wowrack, and we have several people on our end that are doing what we can to get things running. We will keep you updated on Twitter.
-
same here
emails sent to help@moz.com bounce, posted another thread so they know about that too.
This is what their twitter said an hour ago. wowrack? really MOZ?! This is what happens when corners are cut... even this company's own site is down... a simple check on their reviews brings up bad things, apparently some management and contract issues, and utterly spam-dated reviews here. really?! 5 happy reviews on the same dates back to back? their engineers are overseas too. come on moz, you can afford better, throw one less ceo swap a year.... #ranting of course. but come on!
We're having some server issues, which won't allow you into campaigns.
We're working w/ wowrack to get the issue fixed asap!
-
yea same for me.. My campaigns are missing and a spinning wheel failing to load. Guess Moz analytics having some tech issues, or having the weekend off! - Maybe try again later, I'm sure they're on the case to solve it.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SSL - green padlock but Moz say there's an 804 error?
Hi, my site has a green padlock and no SSL errors but Moz are reporting an 804 error. I use CloudFlare with fairly complex settings. I've read this thread but it's quite old and I don't understand which parts of it are still valid. I'd love to know whether this can be sorted before I spend hours setting up Moz's features as if they can't crawl my site then I would obviously need to cancel my subscription. Thanks
Getting Started | | Barn2Plugins0 -
Error code 804
URL Page Authority Linking Root Domains Status Code | Error Code 804: HTTPS (SSL) Error Encountered https://www.alleninv.com |
Getting Started | | alleninv0 -
My question is, when you translate your website to another language, does moz crawl both or do i have to add another campaign to moz so that they can crawl it seperately?
Hello, i recently translated my website to spanish, keywords,meta tags, content etc. All of our URL for the translated pages start "ep", which symbolizes espanol. My question is, does moz crawl those pages along with my english pages? or do i have add another campaign for moz to crawl my spanish pages seperately?
Getting Started | | prestigeluxuryrentals.com0 -
My campaign hasn't updated since wk of Sept 18-24
Even though it shows it should run weekly the campaign appears to be stuck. Also, it seems like campaign frequency should be a variable under campaign settings, but isn't. Is there a way to manually run the campaign to add the data?
Getting Started | | dwerkema0 -
'not a valid url' error in campaign set up
I get the error not a valid url when I'm trying to set up a campaign. I know it's a valid url. I have tried with www, non-www, http://, https:// when I do the https it lets me start, but then I get an error that https is forwarding to http and I need to use that. When I then put in the http, I get the original error. thanks in advance for your help.
Getting Started | | HighVoltage0 -
Why can't I add more than one campaign in my trial version of MOZ?
Hi, I'm on the 30 day trial and I can only run one campaign right now. I thought I could add in 5 campaigns. When I go into Manage Campaigns the 'add a campaign' button is light blue and I can't click it. Is this just because I'm on the trial? Or should I be able to add 4 more campaigns?
Getting Started | | Sophie-Kool0 -
Campaign.crawl-seed.bad-response
I am trying to set up a new campaign for a website, but I keep getting this error message... campaign.crawl-seed.bad-response 😞 I have no idea what the problem is. Can you tell me what I am suppose to do to fix this? The URL I am trying to set up is www.aboutplcs.com
Getting Started | | ChadC0 -
Keyword Research
I am coming from SERPIQ and Raventools and they both seem to have something that Moz Analytics does not have. I can type in a keyword in either of them and it will deliver up relevant keywords and the search volume for them. Also I can enter a url and get all the keywords that a page is ranking for. Are these just things that are missing from Moz Analytics or am I missing something? They are both really important features to me.
Getting Started | | MidasMarni0