I make a new campaign and nothing happens?
-
I have just set up an account and when I make my first campaign it stays at stage one, nothing happens?
-
Hi Belinda,
Thanks for the update! I am glad that your campaigns are up and running now. Yes! As far as that login issue, we are working on fixing that. If you have any issues with your individual account in the future, please email the Help Team at help@moz.com. Thanks so much for hanging in there. We appreciate your patience.
Christy
-
Hi Christy
It is working now thank you. Although I am finding that the system doesn't always save my campaign settings. For example, after adding social and competitor information, then when I return to the interface, having signed out and signed back in, I need to add some settings again, such as the campaigns social settings and competitor settings. Currently now, all is saving correctly.
Regards
Belinda
-
Hi Belinda, I'm just checking in to make sure your campaigns are working properly now. Please let me know, thanks!
Christy
-
ok, then you
ve done everything you can do... the reason why it doesnt work can`t be figured out by ourselves, it seems... please use: help@moz.com and send them our conversation for example... tell the support about your issue directly... they can and will help you then!sorry for not being more helpful at this point
-
Hi,
I have now tried this stage on:
iMac : Safari, Chrome, Firefox - cookies allowed
Mac Mini: Safari, Chrome, Firefox - cookies allowed
iPad
PC: Chrome, Opera, Firefox - cookies allowed
every single time I add the first stage details of Campaign name and site to track, press next, the wheel spins then nothing, all options remain greyed out.
This is very annoying when your information says you can get up and running in 5 minutes.
Can you advise please.
Belinda
-
sounds as if there is something wrong with your settings within the browsers in general... do you accept cookies?
If you have the possibility to use a different PC/MAC or even a tablet you should try out that...
I use moz with Opera under Win 7 Ultimate and everything works fine...
-
Hi, When I go to Creat a Campaign, stage one seems to be 'basics' I enter a campaign name and a site to track, press next and then nothing happens...
It doesn't take me to the next stage.
I have tried the form in Safari, Firefox and Chrome, nothing happens to take me to the next stage of setting up a campaign ?
-
how many time has passed since you set up your campaign?
It might take up to 1 week until you get any (first) data...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Adding Keywords to Existing Campaign
Hello, I am new to Moz and wondered how I can add new keywords to an already existing campaign? Regards,
Getting Started | | carbonfreedining
Jake0 -
Understanding my campaign data report
I'm very new to all of this and am having trouble understanding my campaign results report. Is there anyone on MOZ who can help with that?
Getting Started | | Aplantbasedsoul0 -
Error Selecting Search Engine During Moz Campaign Set-Up
Hi, I'm setting up a Moz campaign for a new client, and when I get to the third step, "Choose the search engines for which you would like to track rankings," there's nothing to select. No drop down, or anything, just a blank field under the heading. If I try to advance, I get an error pop-up that says I must select a search engine. Has anyone else run into this problem? What should I do? GlWPAsc zAmzqFf
Getting Started | | tommyKPseo0 -
New campaign - invalid URL
Hi, Invalid URL when I try to set up a new campaign. I'm trying http://www.rogerspictures.com Thanks, Paul
Getting Started | | rogerspictures0 -
Can I upgrade my moz subscription from large to premium without getting my campaigns being deleted?Do i need to wait till the end of the month to resubscribe?
I'm planning to take a large subscription of moz..but i may need a premium account in the future.Can I upgrade it in the middle of my current subscription or will i have to wait till my subscription gets over? Also, I'm planning to take only one month currently but i'll renew it once the month completes so can i continue the same account without my campaigns being deleted?
Getting Started | | kdcdmp0 -
Before making improvements, I need to collate the most relevant custom report to snapshot our current website quality.
I've just started at a company and before I start working on content and SEO improvements I need to assess 'where are we now' . The idea being after 3-6 months I can repeat the report to show improvements. Moz has an enormous range of powerful analysis tools - which should I combine into a Custom Report to create a snapshot of current website quality? Thanks
Getting Started | | ElementaryUK0 -
Quickest Way to Pro Campaigns after Log In?
For some reason every time I sign into Moz there is no sign of a button or menu for my pro campaigns. I have to click on the Moz Analytics button at the top right of the screen. As of today I now have to click a campaign within analytics before I see any sign of a pro campaign button. Can anyone tell me the quickest and easiest way to find my pro campaigns once I've signed in? I also have the same problem if I wonder off to blogs, Q&A, Products and Training. Feeling increasingly frustrated and starting to avoid using Moz.
Getting Started | | ChristinaRadisic0
