Moz Local and Google+ Listing Issue
-
Hey Guys, I wonder if anyone can help me. I have already contacted the moz support team but they were no help. I am extremely disappointed with their service so far.
Now to verify the listing on Moz Local, they say that you either fix the Google Listing or correct the CSV so it matches the Google listing. - I corrected the CSV to match the Google listing. Since the FAQ states that you can updated the listing at anytime by uploading an we CSV file, I did not see a problem with this. However, After contacting support they told me that the FAQ was incorrect and that you can't just update the CSV, you actually have to also manually update the Google listing.
My Google local listing has the wrong information listed. We do not have control of this listing I have been trying to claim it, I have also already contacted Google Local help but it's a lost cause so far.
So I am asking, How are you guys claiming your Google listings when the listings are already claimed. Also I have already been submitting changes to Google Map Maker but change keep getting denied.
Any help is appreciated.
-
If this were me (or my client), I would focus on claiming and taking over the Google Local page. While that can be a complicated process, and communicating with Google can be slow, if you keep at it they will eventually help you get control of the page. Can you share the Google page that is causing the issues?
-
Is there a way you could have one Facebook page per location?
-
The issue with facebook is that we use one facebook page for 2 locations.
-
Good Morning!
Just a quick question in hopes this might be helpful. If you are struggling to gain control of your Google+ Local page right now, are you at least in control of your Facebook Local Business page? Moz Local can also validate against this, provided this name, address, phone number and website identically match what is in your CSV. I wanted to be sure to mention this as this might be something you could edit more easily.
-
Hi! Thanks for pointing this out about the FAQ. We will be updating that so that it doesn't cause future problems.
I've talked to our help team, and it sounds like the primary issue in your case is not being in control of the listing. We do have a number of other Moz users who also deal with local situations, and they can help with ideas about how you might be able to work with the owner of the listing and/or Google Local.
Keri Morgret
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local Review Management/Customer Feedback help, tutorials, anything? MOZ do you even like your own tools???
I am STUNNED and frustrated that a great tool like Moz Local has the great feature like Review Management/Customer Feedback and have ALMOST ZERO content, tutorials, FAQs, or easily found content that quickly explains some important details. You don't have ANYTHING findable to help me explain to employers or fellow new SEOs how to implement YOUR OWN TOOL. Why? WHY??? • I have multiple locations signed up for complete features - want to share individual location with individual property managers - how? • Exports show "recommendation" as "true" or "false" which I understand - but where in your dashboard is this explained? • I want to customize my property review report/export - I don't need a lot of those columns which are duplicate info or unknown to the property managers. Possible? Seriously - should not be this difficult to track down info/direction/shareable info for YOUR OWN TOOL!
Moz Local | | Worcester-PI0 -
Resubmitting to Moz Local
Hello, We use Moz Local to manage local listings for our clients. What are the best practices for resubmitting once there are changes made to the data? Should I resubmit all data even if there aren't any changes to most of the locations? Would there be a time frame that I should have for this ie: Once a quarter, Once a year? Thanks!
Moz Local | | cwells0 -
Accidentally deleted a listing
I just added a listing but accidentally deleted my subscription immediately after. How can I fix this?
Moz Local | | OozleMedia0 -
What do I do if Moz Local is pulling the wrong business citation?
Hi everyone, I have several business listings that I manage on Moz Local, and a lot of them have similar names. I'm running into an issue where Moz Local is pulling a citation (Ex. Google+, YP, Superpages) for the wrong business, and it is affecting my listing score. Has anyone else ever run into this issue? What did you do about it? Thanks in advance for your help!
Moz Local | | wparlaman0 -
MOZ Local "unable to validate the following listings with Google or Facebook" ?
I am trying to upload my local csv file and I have no errors. I have a listing on Google + and Facebook and they look like they match the file exactly. I do not want to setup another list to create duplicates. What do i do? Any help please Jeremy Wood https://www.facebook.com/searchoutsidethebox?ref=bookmarks https://plus.google.com/+Searchoutsidethebox/posts
Moz Local | | SOtBOrlando0 -
Is moz local included in the moz pro subscription?
I have recently upgraded my Moz account to Moz Pro. But is Moz Local included in this subscription?
Moz Local | | helgeolaussen
Why do I have access to Moz Local? Is this just a 30 day trial or will campaigns that I start here be added to the billing?0 -
Moz Local Form Clarification
For Operating hours it's not clear (at least to me) what to do if you're not open at all on a day, like Saturday and Sunday. Do I just not put down the 1 and the 7 or add them with 0's. Please provide an example, so I can just cut and paste, if you don't mind. Thanks Moz, Ruben
Moz Local | | KempRugeLawGroup0 -
Free Jumpstart Listing via GetListed.org?
Does anyone have the promotional code for this? Do we get it for having a paid moz account? Thanks, Ruben
Moz Local | | KempRugeLawGroup0