Google Places Multiple Phone Numbers
-
Hi Guys,
Looking for a advice on having multiple phone numbers. We have dealers who have both a sales phone number and service phone number for the same address. Is it possible to specify this in Google Places so both numbers are displayed in the SERP GP listing as shown below link?
Link - http://tinyurl.com/mto86ts
Or is it possible to even add multiple numbers on the actual GP local page ? http://tinyurl.com/n7r9w3d
Any advice on this?
Seems to be from my initial research, the only way to two numbers is via the description.
Thanks,
Matt -
now that you mention it, it appears that only the primary number is shown on both Google Maps (newest version) and on the Google + Local business profile page.
guess we can only effectively use one now!
-
Hi Brad,
Thnaks for that.
Do you fine that only one number is displayed though on the SERP results? I.e. are both your tool free and local number displayed or just the local number.
-
Hi Marketz,
I've not yet had a chance to play with the new Google My Business phone number, but I would expect it would have a place to list an alternate phone number. I wouldn't suggest putting it in your description. If you still have the old Google and Your Business dashboard for the Google+ Local page, there should be a place for an alternate phone number, I believe.
-
you should have the ability to have a primary number and an alternate number for any location. I have a listing for over 900 locations, each with their local number listed as primary and our toll-free number listed as the alternate.
I would recommend having a local number as the primary considering people are typically engaging with you to locate your business on Google+ Local (Google Places) and are more apt to call a local number versus a toll free number that may go to a call center.
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google My Business - Service Area - Use Zip Codes or City Names?
Google allows you to choose up to 20 locations as service areas, and you can choose based on cities, counties, or zip codes. I'm trying to determine if zip codes, cities, or counties are better to select for our GMB profiles. We are located in the US. I am thinking it's best to use all 20 areas allowed on a profile as long as they are relevant, generally giving Google all the info they will let you provide is best. I also am leaning toward using zip codes because it also includes the city when you choose by zip code. For example: Entered the zip code 21009 and the service area selection provided was: Abingdon, MD 21009, USA Entering the city/state returns a selection of Abingdon, MD, USA I also think it may have to do with how people search and find your business as well? Does anyone have experience with this? Best practices? My google searching has not turned up any reliable info.
Local Listings | | WadeBayMgmt0 -
Google maps SEO
We rank #1 for our main keyword and location, however, the top 3 google maps listing doesn't include us. We have more reviews than any of our local competitors (they have around 1/2, we have 25 all 5*) & we only seem to appear as an ad on maps listings. What can we do to resolve this?
Local Listings | | RayflexGroup0 -
Google My Business page no longer appearing with search results
Title pretty much says it all--my company's local Google+ page has always appeared under our listed website information up until very recently. I'm also noticing the same with our competitors. Has anyone else just began to experience this? Our NAP, map, photos, and review are still displayed to the right of the results, but nothing is linked to the actual Google page itself. Am I missing something? Thanks!
Local Listings | | LMcLaughlin0 -
How to appear on Google Maps
We have a Google+ Local page, however, we are not appearing at all in Google Maps when searched for relevant keywords, such as Tax Accountant Dandenong (for google.com.au). What can we do to make sure that our business appears on Google Maps when relevant keyword phrases are searched?
Local Listings | | Gavo0 -
Does Google local account access affect local rankings?
Is it possible that being a third party manager to a Google plus account have a negative impact in local rankings since access is coming from a different city? Example: I work in Houston but manage a client's Google account that is in New York.
Local Listings | | mgordon0 -
Does anybody have any data on what percentage of people actually click on a Google Places / Google+ listing VS call the business direct from the SERPs?
I've had a few SMB clients who have experienced drops in website traffic once their Google Places listing has gone live. It's hard for the average SMB to understand that this may not be a bad thing because they actually may be received more leads direct from the local SERPs. So while I can try to explain this to my clients, it'd be nice to have some broad data on how searchers interact with Google local listings. I'd love to learn what percentage of people call direct from the SERPs instead of clicking through to the business' website link. Obviously, the percentages would vary across different verticals, different devices & depending on whether the search query was branded or non-branded. I'm after some rough average data, so if anyone could point me in the right direction, that'd be great! 🙂
Local Listings | | Dave_Eddy0 -
Citations for multiple practicioners in an office (real estate, dentists, etc)- Best Practices
We're just about to breakout our citations as we've added listings for a few real estate offices and dental offices for the individual real estate agents/dentists. I didn't see any discussions on best practices, so I thought I'd start the discussion (please point me elsewhere if I missed it) 1. Is it even a good idea to build citations for a practitioner in an office (Dr. Who, Dentist, in addition to Whoville Dental Office)? 2. Name will be different, address will be the same, but what about phone #? Should they use the office phone # and their extension? Or a separate (cell) #? 3. Website citation: Should it go to their "profile" page on the website? Or home page? Thanks in advance for any input 🙂
Local Listings | | AvalancheSearch0 -
How to get a verification tick next to the URL in a Google Plus Local page?
Google Plus Local: https://plus.google.com/+PrestedHallFeering Website: www.prested.co.uk So how do I get the verification tick next to the URL on this businesses Google page? Also, even though the website is much strong then those in the map listings for Wedding Venues In Essex, whats preventing this website from appearing in there? My local optimisation knowledge is poor!
Local Listings | | jasondexter0