What to do with duplicate Listings for Business in Moz Local Tool?
-
Hi Everyone! Just another newbie Local SEO looking for a solution.
I was searching my business listing in Moz Local and it returned two addresses.
Listing #1: 925 B Street #402 San Diego, CA 92101, 67623
Listing #2: 925 B St, #402, San Diego, CA, 92101- Do I need to remove the listing with two zip codes showing up? (I don't see any of my profiles showing up with two zip codes though.)
- Listing #2 is accurate yet the local moz tool tells me that my Google+ page is 69% complete. How is it possible that Listing #1 scored a 97% complete on Google+?
- Would you recommend putting the suite number in Address Line 1 or separated in Line 2? Does it even matter?
Any advice would be much appreciated. Thanks!
-
Hi Paul,
Thank you so much for your patience! Our engineers have been able to surface what they feel is at the root of this odd issue. If you got to this Google+ Local page:
https://plus.google.com/100180822171424943321/about?hl=en-US
....you will see that there is no comma between the suite number and the city name. Our tool is very sensitive to punctuation and apparently, this lack of a comma is what we believe is throwing off the results. If you could go to your Google My Business account and fix this issue, we believe it would also then resolve on our end.
Hope this helps! A bit of a weird one, I know
-
Hi Paul,
Just checked again and see we're still returning that odd result in Check Listing for you. I'm going to ask our Engineering department to take a look at this as I just cannot turn up where that weird zip code is coming from. I hope we'll hear from them in the new business week and that they'll be able to provide some insight!
-
Miriam,
Thanks for the response. I did some further research and couldn't find any listings that were using the Kansas zip code that's being pulled in with his zip code. I spoke with my client and he's never even set foot in Kansas. I want to be able to utilize Moz Local listing, but I'm not sure if I should claim either of the current listings. Please let me know if you have any solutions for this.
Paul
-
Hi There!
Well, this is a puzzle! I am searching in all different kinds of ways to figure out the origin of that second zip code an am coming up empty handed. Curiously, 67632 is a zip code for Alton, Kansas, and your client appears to be located in San Diego, California. Is there any connection, in any way, that you can think of with Kansas? Perhaps the business moved from Kansas to California, or something else like this? Please, let me know, because I am just unable to turn up any reference to that second zip code with any version of the business name I'm trying in Google.
Yes, suite numbers should always be on the second address line in your Google+ Local listing.
Both of the listings Check Listing is surfacing for you appear to be pointing to the same Google+ Local page.
The one with the normal zip is pointing to:https://plus.google.com/100180822171424943321/about?hl=en-US
And the one with the odd zip is pointing to:
https://plus.google.com/100180822171424943321/about?hl=en-US
So, same page, meaning I'm not seeing 2 pages (duplicates). I'm only seeing one. This is further puzzling me, then, as to how the percentage of completion is different on the two pages being linked to, when they appear to me to be the same page. Also, Check Listing is incorrectly reporting on the least complete listing that the website URL is unavailable on the page, when clearly, it is right there on the page.
My feeling is that there is something a bit odd going on here with the results we're showing you. Please let me know about the thing about Kansas. I'd like to get this figured out for you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Multiple SAB listings - Optimal Setup According to Proximity?
Hi everyone and thank you in advance!I am a new startup carpet cleaning business and looking to adopt the franchise SAB model since we are 5 cleaners, first being the owner (myself) located at the first SAB location. The aim is to have the other 4 cleaners create their own SAB listings managed by themselves, each pointing to its own dedicated landing page under the same domain for brand consistency. We collectively aim to cover Hertfordshire county in he UK and rank high in a few hot spots.A few questions:1. Setup - is this the right model for multiple SABs?2. SAB proximity - two of the addresses are 10 miles away from each which I get, not a lot of distance, but I understand even if this close, one SAB can only hope to rank high in a different town 10 miles away despite mentioning the town in its service area. I've been told being so close not only it looks silly on the map but we risk massively reduced visibility in GMB. Is this the case?3. If Question 2 is a no go - is it worth considering a different setup such as perhaps each GMB with its own dedicated web domain and therefore each listing becomes a different entity to avoid clashing?4. NAP consistency - being SABs and therefore not displaying the address in GMB, should we display NAP on the landing page for optimum SEO?Many thanks
Local Listings | | valrucar0 -
Google My Business search results for multiple listings
I am wondering how people set up their Google My Business listings to appear in the search results similar to this business, Hulme Orthodontics. I attached an image below that'll give more details. I am working with a client that has two locations similar in distance to Hulme Orthodontics, and I have tried everything and have come up with no answers as to how I can properly get Google to format the search results in this way. I assume that there is no actual way to manage this and that Google decides this on their own. However, if anyone has any insight regarding this manner, that would be much appreciated! Thank you for your help! UsEr3rK
Local Listings | | DylMar1 -
What's the best way to identify duplicate listings?
I'm doing manual duplicate research for an account and wanted to know if anyone had a resource to share on how to find duplicate listings for GMB and other citations. https://searchengineland.com/definitive-guide-duplicate-research-local-seo-238719 Ive been working off of this article from Joy Hawkins, but she mentions using Map Maker to search a phone number, but Google has since shut Map Maker down. Maps doesn't seem to work the same way, as I've searched a phone number which I know has duplicate listings and they don't come up. Any tips on a better tool or process?
Local Listings | | formandfunctionagency0 -
Google My Business Question
I work for a large organization with a number of locations. There is a Google My Business listing for us, under our umbrella name, that lists an old address (building we no longer occupy) and says that we are "permanently closed". I believe this is an unverified listing because there is an "own this listing?" link in it. In order to take control of the listing, Google gives us three options: call, text or snail mail. The number is an automated line so calling and texting aren't going to work and snail mail wouldn't work b/c we're no longer in the building. Anyone know how we can take control of this listing so that it doesn't look like we're "permanently closed?"
Local Listings | | yaelslater0 -
Local SEO Tasks When Closing One Branch of Multilocation Business
I would appreciate the opinions of my fellow SEOs on this one. I haven’t seen any other threads on this exact subject and others that touch on it are somewhat older so I am hoping this also proves to be a good resource for others going forward. I have an existing client that I did local SEO for about a year ago. They are a propane service provider and they had multiple locations. So we did local SEO for the company primarily by updating NAPs and creating more individual content for each of the branches such as specific landing page for each branch on their website and individual listings in citations for each branch. Now they have sold one of the branches to a competitor and they need to remove all listings for it. I am trying to develop a comprehensive list of actions to take and I would appreciate any feedback on the best way to go about accomplishing this task. Here is what I have so far: Remove all mention of sold branch on client website, including specific landing page Delete any branch-specific social media accounts Some specific areas I have questions about are: What do I do with Google My Business listings for the sold branch? Do I try to delete/unregister/close them? Or should I just leave them be with an updated link to our website homepage? Should I even bother contacting the main NAP listing sites to remove the old listing or just leave it to fall off on its own? Thank you again for all your help!
Local Listings | | Ayres-SEO0 -
Should I use a vanity address when creating local citations?
My client is opening a new location of their business in the Dallas area and has listed the location on their website under Dallas, but their technical address is Farmers Branch. They have not started any citation building efforts, so I will be creating all citations from scratch. Should I create citations using the vanity address containing Dallas or list Farmers Branch as the city?
Local Listings | | CaddisInteractive0 -
Is the new local 3-pack the death of Google+ as factor?
So now we have the new 3-pack local results, which obviously cut the listings Google+ link from the results. What I find strange is that is now even when searching the business name alone, there is no sign of the associated Google+ page in the results. I still get other local third party listings like Facebook, Yellowpages, and Yelp – but no link anywhere for the Google+ page. I noticed this today when I wanted to verify something on a client’s page. There was nothing I could do search wise to bring up this business Google+ page. I finally got it by clicking the link through Moz local. After exploring this with some other clients, when I do get a Google+ page in the search results some have produced a 500 error when clicked on. If Google wasn’t killing off Google+, why would they completely omit the pages from their own search results? Another extremely strange thing, the majority of my clients are independent local businesses inside a large national company. Their Google+ listings have always been managed corporately using a bulk listing feed. We could never gain access to these pages and would always manage our listings to match that of the corp. controlled page. Well the last week of July they announced they were giving us the option to take control of the page. This happened with two different companies, MAJOR national competitors in the same industry, within a couple days of each other. They now treat it just like another version of social media, instead of a major factor within search. I find it hard to believe that something isn’t going on…
Local Listings | | masonrj0 -
Help Understanding Localized Search Results/Ranks
I have a Moz campaign for duvalasphalt.com where I want to track a non-location specific keyword, then variations that include a location. For example, here are the rankings for a keyword and the 2 location variations. asphalt company (not in top 50) asphalt company jacksonville (ranked 6) jacksonville asphalt company (ranked 6) When I do a search for just "asphalt company," I see duvalasphalt.com ranked 11. Why does Moz not show an 11 rank? I understand Google tries to show me location specific results even if my search is not location specific. Is Moz's ranking crawler searching from a location where Google will not serve Jacksonville-related results? It would make sense, but how can I get Moz to capture the rankings that are important to my client? The rankings we want to see are the results made from in and around Jacksonville. Any help here is appreciated!
Local Listings | | ElykInnovation0