Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Would you consider these website designs an upgrade?
Hello everyone, I've asked a few questions in here regarding website design, etc. So first I want to thank you guys for the responses, and second I want to apologize I hope I am not boring you guys. I just feel like this is a forum of qualified people and I value your opinions greatly. Now to my question, I am considering a redesign as we are not happy with our current site located http://www.studentdebtrelief.us/. We think it feels outdated, not structured well, no good call to actions, ten different fonts, blurry images, does have good integration with social media, boring and bland news page, etc. I just wanted some opinions on these other sites that were designed by the fellow we are considering hiring. I've gotten some feedback from a friend that he doesn't think they would be an upgrade from our current site, which I totally disagree with. Though I am the first to admit design/creativity is not my strong suit, so I don't value my own opinion on this very much either, lol. I am hoping I can get some insight from you guys here. Do you think the designs below are of higher quality than our current site? Would you be more inclined to continue reading these sites than our own? Is there one in particular you think is the best? http://www.jayhafling.com/wp-content/uploads/2010/08/archive.jpg http://www.jayhafling.com/wp-content/uploads/2010/08/zazachat.jpg http://www.jayhafling.com/wp-content/uploads/2013/03/jetpeppers3.jpg http://www.jayhafling.com/wp-content/uploads/2013/05/pbs_9001.png http://www.jayhafling.com/wp-content/uploads/2013/05/fidgetfeed.png http://www.jayhafling.com/wp-content/uploads/2013/03/haute.jpg http://www.jayhafling.com/wp-content/uploads/2010/08/worketc-732x1362.jpg Thanks for the help
Web Design | | DemiGR0 -
How To Avoid Duplicate Content
We are an eCommerce site for autoparts. It is basically impossible to avoid duplicate content, and I think we are getting penalized by Google for it. Here is why it is impossible. Let's say I sell a steering rack for a 2000 Honda Accord. I need an SEO rich page for 2000 Honda Accord Steering Rack. I sell steering racks for more than 25 years of Honda Accords. I can try and make the copy different but there is no way to spin the copy that many times and make it seem like it is not duplicate copy. This even gets more complicated because I sell hundreds of parts for each year of a Honda Accord, plus a lot of times you even have to go down to the engine size of the car for the right part. I can't use a redirect, ie 301 redirect because they are not the same pages. One is for a 2000 Honda Accord and the other a 2001 Honda Accord, and so on. Is their a redirect out there that I do not know about that would help me out in this case? Also, if their is no way around this and I am getting penalized would it be better to eliminate all these pages, possibly losing my ability to rank high on searches such as "2000 Honda Accord Steering Rack," and just replace with a page that has a Year Make Model, and Part dropdown which just takes the customer a checkout page?
Web Design | | joebuilder0 -
My 404 page is showing a 4xx error. How can that be fixed?
My actual 404 page is giving a 4xx error.
Web Design | | sbetzen
The page address is http://www.ecowindchimes.com/v/404.asp It loads fine... it is the page all 404's are directed to. Why is it showing a 404 error. The page works. How can this be fixed? Stephen0 -
SEO page length 4500+ words
I have read varying discussions on this... some say it is good or rather it does not really matter (as long as not stuffed with keywords) and some say more than 1000+ words is bad! I have a travel site and I want to add an historical page about the zone. It is very interesting (very organic, not written for SEO purposes as such). It adds flavor and details to a site that is really all about sales. Does anyone have an opinion whether this is detrimental to SEO or not?
Web Design | | Llanero0 -
Our "home page" is behind a member wall, options?
So www.pch.com(portal) redirects to www.pch.com/unrecognized(landing page) if you are not registered with us and logged in. This means that the search engines are not logged in, so they see only our landing page. It used to be that there was no portal/home, on pch.com, that was just the landing page, but that changed about 6 months ago. We do rank for our brand terms, but my company would like to rank for terms like "sweepstakes." They DO understand why we don't, thankfully. They don't think SEO is magic voodoo. They get it. But they asked for options, as I have said that the portal on www.pch.com really is a good page to optimize for non-brand, core terms like sweepstakes....but only if the search engines can see it. I gave them these options, and they asked me to seek out more. So any thoughts would be good: 1. Best case scenario would be to abandon the landing page, just have the keyword rich portal page be the actual home page with no re-direct. (this won't happen, but I decided it needed to be first on my list). 2. Turn the portal into the home page (remove the redirect), but have the landing page overlay in a light box. This should, if I am not mistaken, be a best of both worlds situation, where the light box landing page would still have all of the value of the actual keyword rich portal page behind it. 3. If the landing page has to remain as it does now with the non-logged in redirect to it, change the URLs so that the landing page is www.pch.com and the portal becomes www.pch.com/members/ or something like that. Any other thoughts? Thanks! Kenn Gold Publishers Clearing House
Web Design | | Kenn_Gold0 -
How to make AJAX/javascript website more seo friendly?
I have a website that is heavy on AJAX. I need recommendations on how to add content as well as other on page ompitizations. The website is a luxury brand for 6 resorts, each with their own subfolder. The website is http://me.graficode.com/preprod/.
Web Design | | Melia0 -
Page Title or Search Friendly Urls?
We are currently auditing our website as part of our SEO strategy. One item which hascome up is the importance of search friendly urls against the search engine friendly page titles. Do url's or page titles carry more relevance than the other in search engines? Obviously the ideal would be to have both to maximise search impact but do either carry more importance. Thanks
Web Design | | bwfc770 -
Website design for non-coders
Hi All Anyone any experience with using Headway Themes for wordpress. How does it compare to Artisteer 3 for ease of use for a non-coder. Does "Headway Themes" really allow for the designing of sharp business wordpress websites for people with no coding skills as it claims. Thanks Peter
Web Design | | peterds0