Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why my website has problem in search result
hello everyone when i search "متیلن کلراید" on google sometimes my website is first page on google and sometime isn't on google. my website is https://nchemicalgroup.com/ help me please
Web Design | | sporting23231 -
Intuit Website Hosting - Stand-Alone Webite?
Hi all! My name is Yehuda and I'm new to this community. There's an issue i'm having trouble with: My site is hosted by Intuit Websites, and I use their Website Builder. Though it has its own domain name, it seems my "site" may just be a subdomain of their intuitwebsites.com website. I'm trying to figure out if my site is actually a stand-alone website, and what ramifications/issues there be in terms of bot crawling & SEO. Does anyone have a thought on this?
Web Design | | Jorge1110 -
Schema.org - Right way to mark the pages
Dear all, Almost since we started designing our site, we are using schema microdata. It is not only because of the rich snippets, but because I want the search engines to better understand what we have. For example, the +1 buttom would not work properly without schema microdata, because it kind of ignores the OpenGraph parameters that specified image and description; and since we are a (very small) local bussiness directory (between other things), all our clients have a hand written schema complient description on their lisings, including address, opening ours, telephone number, description, etc. It is hand written by us because the tools avialable are simply not good enough to cover all different scenarios that a listing can present. I have not use, until today, a proper for the homepage, and it is probably the cause that our page lost the nice links below the site description in the google snippet. I did not place it on the body tag, but near the description, closing it inmediately after the description finishs. Now this is solved and we will wait to see if the links come back in the next weeks. Now to the question. Our site has three sections, with three different systems installed, two running wordpress and a third running another script. the main site is the local bussiness directory. The front page is mark as "schema.org/WepPage", and I do not know how to mark the other pages of the main site. I was thinking of marking the listings as "schema.org/ItemPage" since they are related to specific clients. Would you consired it to be right? Then, we have landing pages for the categories, should they be mark as WepPage, or as an Article, or something else? Many thanks in advance for your help, Best Regards, Daniel
Web Design | | te_c0 -
Pages vs. Posts for SEO
Hi, I would like your thoughts about pages vs. posts for SEO. I understand the difference in terms of WP structure and have read the SEOmoz blog post about setting up your site for SEO success (http://www.seomoz.org/blog/setup-wordpress-for-seo-success). However, if you're trying to rank for a particular keyword, it seems that either one could work, from an on-page SEO perspective, as far as title tag, URL, meta description, etc. So how do you decide whether to set up a page vs. a post? What are the pros and cons, from an SEO perspective, about using one vs. the other? Thanks in advance! Carolina
Web Design | | csmm0 -
Site Ranks on Page 1 - Would launching new site hurt that
Hello, I currently have a website ranking in the top 7 for my main keyword. The website was built in 2004 and is definitely outdated, yet still ranks very high and brings in business. If i launched a new site on this domain, what would happen to my rankings? Would they drop? would they rise? If i don't launch the new site, will this site eventually drop due to being old and outdated? Any advice would be helpful...
Web Design | | Prime850 -
Duplicate Content Problem on Our Site?
Hi, Having read the SEOMOZ guide and already worried about this previously, I have decided to look further into this. Our site is 4-5 years old, poorly built by a rouge firm so we have to stick with what we have for now. Were I think we might be getting punished is duplicate content across various pages. We have a Brands page, link at top of page. Here we are meant to enter each brand we stock and a little write up on that brands. What we then put in these write ups is used on each brands item page when we click a brand name on the left nav bar. Or when we click a Product Type (eg. Footwear) then click on a brand filter on the left. So this in theory is duplicate content. The SEO title and Meta Description for each brand is then used on the Brands Page and also on each page with the Brands Product on. As we have entered this brand info, you will notice that the page www.designerboutique-online.com/all-clothing/armani-jeans/ has the same brand description in the scroll box at the top as the page www.designerboutique-online.com/shirts/armani-jeans/ and all the other product type pages. The same SEO title and same Meta descriptions. Only the products change from each one. This then applies to each brand we have (at least 15) across about 8 pages. All with different URLs but the same text. Not sure how a 301 or rel: canonical would work for this, as each URL needs to point at specific pages (eg. shirts, shorts etc...). Some brands such as Creative Recreation and Cruyff only sell footwear, so technically I think??? We could 301 to the Footwear/ URL rather than having both all-clothing and footwear file paths? This surely must be down to the bad design? Could we be losing valulable rank and juice because of this issue? And how would I go about fixing it? I want a new site, but funds are tight. But if this issue is so big that only a new site would fix it, then maybe the money would need to come forward. What do people make of this? Cheers Will
Web Design | | YNWA0 -
Combining web pages and it's affects on SEO?
We are looking into amending a website we are working on to try and combine 2 or 3 current pages onto one page. This site is similar to an estate agents site and currently has images, map, floor plan sub pages etc. Can anyone tell me, if we were to combine these pages and include the above details on one page, how that would affect the current search engine rankings?
Web Design | | SoundinTheory0
