Save a Google Analytics account
-
We recently started with a client who has Google Analytics already installed on their current site, but they have no idea the account login for it? Is there anyway to transfer ownership of this just based on the code?
-
Thanks Joe. I'll be contacting them and let's hope it's an easy one.
-
Thanks, yes they're not sure which account it is, and have tried the lost password method for all accounts they could think of.
-
First contact Google and let them know your situation.
Google will send an email to the current administrator on the account. If the current administrator doesn’t respond (which they probably won’t), Google will then send you an email with instructions on how to verify your site ownership. Verifying site ownership is just adding a verification code to your website.I have had to do this several times for clients who did not have control of their accounts. Sometimes this has been done quickly for me and some times it has taken longer for other clients.
That should do the trick, it's better to get access to that existing data then to start from scratch.
Hope that helps,
Joe
-
I don't think you'll want to transfer ownership (unless it's to the client from a previous company working on their site). But you'll have to go through Google's password recovery process to get it. Ideally it will send the client an email at that step and they can follow up then.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
When Deployment done for my site in google analytic page views little bit affected
Hello Expert, For my ecommerce site every minute I have 500 visitors now when my development team do deployment like minor JS update where site restart not require then what I found is on website (front end) not able to find anything happen that means visitor not event realize page even refresh but in analytic real time it shows minor pageviews down. So can anyone guess here what happen actually in this case as per google? Thanks!
Reporting & Analytics | | micey1230 -
How do you setup a test analytics account?
I have created a test view but that is not helping with skewed data. Do you all just create a total separate profile with a different GA account for a non-indexed domain? How can I test tag manager and other things without messing with our data? I have our IP filtered out so it doesn't show up in reports but other event tags from outsiders will.
Reporting & Analytics | | Sika220 -
How to track in Google Analytics
Hello, I am helping a client track traffic using Google Analytics. We recently just signed an agreement with a publisher and they have given original credit using a canonical link. How can I track this? I believe it is showing up under direct/ none and I don't know to measure the success of our new partnership.
Reporting & Analytics | | rmazur0 -
How to track affiliate ads on Google analytics
Hi Im new google analytics user, I would like to track affiliates ads (banner flow -javascript) on my website. How to set up goals to track affiliate ads? thanks.
Reporting & Analytics | | info_tipovanie-stavkovanie.com0 -
Wordpress + Google Analytics = Pulling My Hair Out
Hey Mozzers, Quick question for you- I have analytics set-up for a personal site I run and I know, verifiably it's receiving traffic, however, whenever I access my Google Analytics dashboard, it says I've had zero visits. Interestingly, today I had a colleague check the site from a foreign country and I could see the page views (within 15 minutes), however, I could not get any information about the site viewer. I have verified that the Analytics profile is 'receiving data' (which it is) and my Google Webmaster Tools is not reporting any issues? Finally, I went ahead and updated my profile so that it is pulling from 'www.mydomain.com' instead of 'mydomain.com', I don't know if that'll make any difference, but likewise, I didn't want to go and create the 'little kid in the elevator' analogy, where I'm just pressing a bunch of buttons just because they're there. So the only changes I've made thus far were deactivating Yoast's SEO plug-in and manually placing the GA code in the header and updating the 'Website's URL' in the profile settings tab of GA from 'mydomain.com' to 'www.mydomain.com'. With that, I am stumped and praying another one of the esteemed Mozzers out there may be able to help me resolve this. Any thoughts?
Reporting & Analytics | | NiallSmith0 -
Entrance keyword for specific landing page Google Analytics V5
Hi all I cant seem to find a way to get Entrance keywords for a specific landing page in version 5 of Google Analytics. Any quick tips? Thanks a million Fredrik
Reporting & Analytics | | Resultify0 -
Google Analytic Tracking Issue (&utm_nooverride=1)
Hello, We have a problem that means we are unable to track our AdWords and organic work at all. Looking at "/All Traffic Sources" and clicking on "Ecommerce Tab" in Analytics we can see that (made up ratio :)):
Reporting & Analytics | | jannkuzel
£2 is attributed to Google/ CPC
£1 is attributed to Google / Organic
But £100 to Payment Provider/ referral and also various referrals from banking transaction pages. All of the revenue/conversions are being credited to the payment provider or the bank security checks the payment goes through. After having done some research we have found that the problem may be that Google Analytics attributes the purchase to the most recent click (on the payment provider button) rather than the initial click on the cpc campaign/organic or direct etc. Some people have suggested using the "&utm_nooverride=1"
tag which we wanted to run past you guys and confirm whether adding
this tag to the payment provider 'buy now' button on our website will
presumably fix this referral problem? Alternatively does the tag need
to be entered into our CPC campaigns as well? Or can you please guide
us in another way? We have also heard that "cross-domain" tracking could be the solution. So we are really confused what to do and where hoping someone had maybe been through something similar and could advice before we fully launch into a solution. In addition, it should be noted that our 'Goals Funnel Visualisation'
of 'checkout' breaks up at the penultimate stage of the checkout. All
customers exit through the /checkout_process (penultimate) but are recognised returning to the successful checkout page but there is a missing link in between these
two stages as 0% pass through is shown even though they do return? Thank you so much in advance for all your help.0 -
Strange increase in Direct traffic in Google analytics
For past 2 weeks, several of our sites have strange increase in direct traffic in Google Analytics. we also have another tracking code, and in this account we don't have any big changes, so this is very strange what is happening. We didn't changed any codes, and none of the changes were done to application. Any ideas why this is happening? z7ME9.jpg
Reporting & Analytics | | InformMedia0