Save a Google Analytics account
-
We recently started with a client who has Google Analytics already installed on their current site, but they have no idea the account login for it? Is there anyway to transfer ownership of this just based on the code?
-
Thanks Joe. I'll be contacting them and let's hope it's an easy one.
-
Thanks, yes they're not sure which account it is, and have tried the lost password method for all accounts they could think of.
-
First contact Google and let them know your situation.
Google will send an email to the current administrator on the account. If the current administrator doesn’t respond (which they probably won’t), Google will then send you an email with instructions on how to verify your site ownership. Verifying site ownership is just adding a verification code to your website.I have had to do this several times for clients who did not have control of their accounts. Sometimes this has been done quickly for me and some times it has taken longer for other clients.
That should do the trick, it's better to get access to that existing data then to start from scratch.
Hope that helps,
Joe
-
I don't think you'll want to transfer ownership (unless it's to the client from a previous company working on their site). But you'll have to go through Google's password recovery process to get it. Ideally it will send the client an email at that step and they can follow up then.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Google Analytics track conversions in real time?
Looking at the section: Conversions > Goals > Overview - does Google Analytics provide real time / same day metrics for this conversion data or does it take 24 hrs?
Reporting & Analytics | | Rich_Coffman0 -
Google Analytics Auto Report Config
Buonpormeriggio from 15 degrees C, very cloudy wetherby UK 🙂 In Google Analytics I love how you can eMail dashboard reports as illustrated here:
Reporting & Analytics | | Nightwing
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/philpotts-tweak-auto-date-range-2_zps3e2b3e50.jpg But a client wants a weekly report but with a week range from Tues to Mon so my question is please:
How do you or can you tweak the date range so when you select weekly it doesnt spit out the standard Mon to sunday report (or Whatever it is). Thanks is advance,
David0 -
Alternative to Google Analytics
Hi from sunny Manchester! I'm looking for recommendations for alternatives to GA. I'm specifically looking for something which won't sample data and will give us accurate numbers. Our site is pretty big, it receives 6 million+ visits and 50 million+ pageviews/year. Any recommendations would be greatly received together with any good/bad experiences you've had with them. Thanks in advance, Brendan.
Reporting & Analytics | | Confetti_Wedding0 -
Analytics/Google Keyword comparison
Hi I'm trying to establish a methodology to best show the gap between potential and realised organic keyword traffic. To obtain potential keyword traffic I'm using the Google Adwords keyword tool to derive local monthly search volumes for exact keyword matches. However, I'm confused as to which is the best way of getting a comparable metric from Google Analytics (GA). I was using custom reports and the 'organic searches' metric. However, this provides different values to a standard report selecting non-paid search in the default advanced segments. What is the best report/metric in GA to use for both organic and paid search volumes that would be comparable to the Google Adwords keyword tool. Also, I'm having problems getting my kids to eat their greens, any advice! 😉 Thanks Neil
Reporting & Analytics | | mccormackmorrison0 -
Google Analytic Tracking Issue (&utm_nooverride=1)
Hello, We have a problem that means we are unable to track our AdWords and organic work at all. Looking at "/All Traffic Sources" and clicking on "Ecommerce Tab" in Analytics we can see that (made up ratio :)):
Reporting & Analytics | | jannkuzel
£2 is attributed to Google/ CPC
£1 is attributed to Google / Organic
But £100 to Payment Provider/ referral and also various referrals from banking transaction pages. All of the revenue/conversions are being credited to the payment provider or the bank security checks the payment goes through. After having done some research we have found that the problem may be that Google Analytics attributes the purchase to the most recent click (on the payment provider button) rather than the initial click on the cpc campaign/organic or direct etc. Some people have suggested using the "&utm_nooverride=1"
tag which we wanted to run past you guys and confirm whether adding
this tag to the payment provider 'buy now' button on our website will
presumably fix this referral problem? Alternatively does the tag need
to be entered into our CPC campaigns as well? Or can you please guide
us in another way? We have also heard that "cross-domain" tracking could be the solution. So we are really confused what to do and where hoping someone had maybe been through something similar and could advice before we fully launch into a solution. In addition, it should be noted that our 'Goals Funnel Visualisation'
of 'checkout' breaks up at the penultimate stage of the checkout. All
customers exit through the /checkout_process (penultimate) but are recognised returning to the successful checkout page but there is a missing link in between these
two stages as 0% pass through is shown even though they do return? Thank you so much in advance for all your help.0 -
Google analytics advanced segments
Ok, I need help with a simple (although, for some reason, I'm having trouble with it) advanced segment. Dilemma**:** All of our techs have a backend cookie that they use to log into our website. I want a way toexclude all visites where the landing page contained this in the url:/backend/cookie.php?username= Advanced Segment: We have a lot of techs and each one of them has a different "username=example". So how can I set up an advanced segment where it will exclude any visit where the visitor came in one a landing page containing /backend/cookie.php?username=
Reporting & Analytics | | NerdsOnCall0 -
Google Analytics should track users from iPhone App
Hi Mozzers, you say there are no dumb questions, here is one. We've build an iPhone App for our Website working-dog.eu. So users can read there new messages with ease when they are out of the office, read about breeds, ... do all the nice stuff they want. I don't think so, but is it possible to track these users with Google Analytics? When the come via App, the Analytics code will not run for them. But maybe it could start an AJAX request or something like this? But how should the code run, without a browser which can interprete JavaScript? So, in short: Is it possible to track users from iPhone App with Google Analytics? Kind regards Patrick
Reporting & Analytics | | mdoegel0 -
Setting up Goals in Google Analytics that involve a 3rd party site
I've set up several goals for one of my clients in Google Analytics. The ones that relate to things on the site -- such as clicking on the "Contact Us" button -- work just fine. However, I set up one that is tracking when someone clicks on a purchase button, which sends the user to a third party site (PayPal). This one doesn't seem to work. (I purchased and item and the goal was not recorded). Looking to see if I have to do anything different when setting up the goal.
Reporting & Analytics | | EricVallee340