Save a Google Analytics account
-
We recently started with a client who has Google Analytics already installed on their current site, but they have no idea the account login for it? Is there anyway to transfer ownership of this just based on the code?
-
Thanks Joe. I'll be contacting them and let's hope it's an easy one.
-
Thanks, yes they're not sure which account it is, and have tried the lost password method for all accounts they could think of.
-
First contact Google and let them know your situation.
Google will send an email to the current administrator on the account. If the current administrator doesn’t respond (which they probably won’t), Google will then send you an email with instructions on how to verify your site ownership. Verifying site ownership is just adding a verification code to your website.I have had to do this several times for clients who did not have control of their accounts. Sometimes this has been done quickly for me and some times it has taken longer for other clients.
That should do the trick, it's better to get access to that existing data then to start from scratch.
Hope that helps,
Joe
-
I don't think you'll want to transfer ownership (unless it's to the client from a previous company working on their site). But you'll have to go through Google's password recovery process to get it. Ideally it will send the client an email at that step and they can follow up then.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using logical operators (AND / OR) in Google Analytics Goal Funnels
When setting up a Funnel within Google Analytics, is it possible to use logical operators (e.g. OR, AND) in the first (required) step of the funnel? For example, suppose I want to track users who visit page1.html AND page2.html before proceeding to the destination goal. I've entered two pages separated by the OR operator, and neither the "Verify this Goal" nor "Save" produces an error message - is it safe to assume that this is working as I intend? Thanks in advance!
Reporting & Analytics | | ahirai0 -
Whats (Other) traffic in Google Analytics?
When I look through all our clients, a few are receiving the majority of their traffic from (other). [ Acquisition > Channels > (Other) ]. The only option in (other) is "website" or "offline", whatever that may be. And even weirder, the avg session duration is 0:00. Any idea what this may be?
Reporting & Analytics | | W2GITeam0 -
In Google Analytics, what is the correct format for excluding traffic from single IP address?
In the past, when we've setup a filter to exclude a single IP address, we just entered the IP address normally. For example, 64.68.82.164. However, I was researching how to exclude a range of IP addresses and found out that I might be using the wrong format to filter a single IP address. Is it supposed to be 64.68.82.164 or 64.68.82.164? Will it still work if it was entered without the escape characters? Thanks in advance Moz community for your assistance!
Reporting & Analytics | | peteboyd0 -
Google Analytics Landing Page Report Discrepancy
I have noticed that when I run a landing page report and use the advanced option so I can view only the landing pages that include a particular string in the URL, have noticed that I in the report, the graph at the top will say one thing, but the data below says something else. For example, the graph for one particular search shows 200 Impressions, but the info below says 700 impressions and 610 clicks. Anyone seen anything similar or have any ideas why? Thanks! Craig
Reporting & Analytics | | TheCraig0 -
Google Making all searches secure - "Not provided" data to increase in Analytics
A lot of you might already be aware of the recent Google change at encrypting all search activity except for clicks on ads. Rand did a whiteboard session on this recently. How is everyone planning to adjust their research data to accommodate for this change?
Reporting & Analytics | | SEO5Team0 -
Testing IP Exclusion Filters in Google Analytics
(I hope I haven't missed something simple 😉 I have add IP exclusion filters in Google Analytics. What I haven't been able to determine is how to test to see if it is working. I'd imagine there would be a dip in traffic but if a site is low volume it might not even register. Thanks!
Reporting & Analytics | | AUDigitalMarketing0 -
Funnel Visualization in Google Analytics
Hello. I have a question about funnel visualization in Google Analytics where there is an eCommerce goal (i.e. add to cart, shipping, purchase) with the first step being mandatory. Issue:
Reporting & Analytics | | Unity
The amount of completed purchases reported in GA doesn't match the actual transaction figure via the eCommerce platform. Question:
I was wondering if anyone knows why this occurs? I have a few ideas on why however I haven't been able to locate any supporting evidence. So I was hoping to generate a few ideas from the SEOMoz community to help me investigate further. Any ideas welcome! Much thanks,
Davinia0 -
Editing Google Analytics eCommerce Javascript for Volusion
Does anyone know how to edit the ecommerce javascript with Volusion dynamic variables? I thought I did it correctly but none of the information got recorded in GA. It recorded that there was a transaction made but not info on the purchase price, order #, etc. This is the current code I am using: NOTE: In Volusions customer support center they provided this information: Where Order-Specific Information is Generated Order-specific information can be generated by JavaScript on the OrderFinished.asp page within Volusion. On this page, two JavaScript arrays will be initialized that advanced users may need to be aware of. The arrays and their contents are as follow:
Reporting & Analytics | | jhooley
Order Array Contents Order[0] = Order ID
Order[1] = Unused
Order[2] = Payment Amount
Order[3] = Affiliate Commisionable Value
Order[4] = Sales Tax
Order[5] = Total Shipping Cost
Order[6] = Billing City
Order[7] = Billing State
Order[8] = Billing Country OrderDetails Array Contents OrderDetails[X][0] = Order ID
OrderDetails[X][1] = Order Detail ID
OrderDetails[X][2] = Product Code
OrderDetails[X][3] = Product Name
OrderDetails[X][4] = (unused)
OrderDetails[X][5] = Product Price
OrderDetails[X][6] = Quantity Note that in the above example, X refers to a line item number (beginning from zero). Note that there can be multiple Order Details arrays - one for each item contained within an order. I'm a newbie at Analytics installation and could really use any help. Thanks!1