Most of the goal conversion in Google analytics showing under referral
-
Hi All,
I have already asked this question twice here but issue is not resolved yet.
http://moz.com/community/q/all-goal-conversion-in-google-analytics-showing-under-referral
http://moz.com/community/q/some-goal-conversion-in-google-analytics-showing-under-referral
In Google analytics most of the goal conversion in Google analytics showing under referral from payment gateway sites (Paypal.com & epdq.co.uk). I have applied all the possible solution that suggested by Moz community experts & Google Adwords support team but it is not resolved yet and it is really weird answer to give client that I have applied all possible solution and issue is still not solved. Lastly I am sharing Cross domain tracking code here that I have used on my site. Please check once and let me know if code is correct and If not correct please help me out to correct the code or suggest any other way to fix the issue
Cross domain tracking code
=======================
<script type="text/javascript">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('require', 'linker');
ga('linker:autoLink', ['paypal.com', 'payments.epdq.co.uk'], false, true);
ga('create', 'UA-xxxxxx', 'auto', { 'allowLinker': true});
ga('require', 'displayfeatures');
ga('send', 'pageview');</script >I have hide the UID in above code.
Thanks
-
Hi,
Just wanted to drop a note as I have had a really similar issue with epdq. It's normal to see some residual referrals relating to epdq, especially if this issue went on for a few days or more.
Also, exclude on the referral filter level with epdq.co.uk, not the subdomain (the subdomain didn't work for me).
Be interested to hear how you're getting on.
-
Hi Alick,
Sorry, this has clearly been a frustrating experience for you! I'm not sure that the Moz community is the best place for your question - I'd look at Google Product forums, like Cyrus suggested: https://productforums.google.com/forum/#!forum/analytics
Best,
Kristina
-
I see now you mentioned this in one of your other posts about this issue!
Still - technically both of these work so there must be something in your setup somewhere that is causing the problem.
Is there any kind of redirect happening on your return page that might be stripping out variables before they are read?
Just an idea - I have seen this setup work just fine on many sites.... -
Hi,
Yes I also tried that but didn't work.
Thanks
-
Hi,
Have you tried using the utm_nooverride=1 in the return url to your site (as mentioned in the link above)? Its tough to say why the referral exclusion would not be working properly, this kind of situation was one of the reasons this feature was added to analytics.
-
Hi Lynn,
Thanks for reply I have already added the domains paypal.com and epdq.co.uk to referral exclusions list but this is not working I'm still getting goal conversions from payment gateway site under referral in GA.
Thanks
-
HI,
Cross domain tracking requires you to use the same analytics ID across ALL the sites you are linking between - which as far as I know is not possible for most payment gateways.
There is an easy solution though - add the domains paypal.com and epdq.co.uk to your referral exclusions list.
This stops new sessions being created when users return to your site after payment on a third party site and transactions are therefore attributed to the original source that brought the visit.Check out this article for a rundown of the setup - it also gives a second option to try of the referral exclusion doesn't work (but it should).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
UTM Links Showing Up as Separate Pages in Google Analytics
Hey everyone, I was just looking at landing pages in Google Analytics, and in addition to just the URL of the landing page, the UTM links are being listed as separate pages. Is this normal? I anticipated seeing the landing page URL and then using the secondary dimension to see source/medium. If this isn't normal, what would I check next?
Reporting & Analytics | | rachelmeyer0 -
How to exclude traffic for a specific mobile device in Google Analytics view?
Hi, Need help on how to exclude traffic for a specific mobile device in Google Analytics view. I have been searching and the only information available is excluding IP address of internal traffic. Is there any way to exclude traffic through a mobile MAC address?
Reporting & Analytics | | Khadija_K0 -
Will 301 redirects (Same Domain) show as referral traffic in Analytics?
For an eCommerce site we have 301'd legacy product pages to new product pages. Is all that traffic going to show up as referral traffic from our own domain in Google Analytics? If so, is there any way to preserve original source/medium info or will all the source/medium info be our own domain since there is a 301 redirect?
Reporting & Analytics | | bozzie3111 -
How "Assisted Conversion value" is calculated on Google Analytics?
Hi guys, Can any of you tell me how the Assisted Conversion Value is calculated under Assist Interacion Analysis? For the channel Direct, we have Assited Conversions: 6 Assited Conversion Value: 451,59 Last Click or Direct Conversions: 10 Last Click or Direct Conversion Value: 786,54 Assisted/Last Click or Direct Conversions: 0,60 How the value 451,59 is calculated? Thanks. Regards
Reporting & Analytics | | footd0 -
Goal tracking in Google Analytics
Hi folks I read from various sources that if you setup goals in Google Analytics each of these goals can only be fulfilled once per visit. Also some sources suggesting that only one goal from each goal group can be fulfilled per visit. On our site we have a goal for external links since this provides value to partners. Some users do open an external link in a new tab, then come back to the main site. Any further goal completions would then not get tracked. Since we apply a result based payment model for our work this means we are literally loosing money. Anyone has official info from Google on this? Can it be configured? How long is a visit? Thanks a million and have a great day. Fredrik
Reporting & Analytics | | Resultify0 -
Goal Conversion Rate increase AND Abandonment Increase
I wonder if someone can help me understand some data I'm seeing in Google Analytics. SetUp Goal with 3 step Funnel Date Comparison is 1st-8th September & 1st-8th June The Data (pics attached) Looking at the Goal Conversion Rate I can see: September - 11.58% vs June - 10.42% an increase which Google shows as (+11.18%) For same time period Abandonment Rate is showing September - 71.3% vs June - 61.5% - an increase which Google shows as (+16.5%) The Questions How can I bee seeing both an increase in conversion rate AND and increase in Abandonment rate on the funnel? And why doesnt "(Conversion Rate + Abandonment Rate) = 100%" ? Many thanks for any help! yqwFP.png cj5dn.png
Reporting & Analytics | | TobiasM0 -
Track Google/Bing Shopping as Referrer
Is there a way to track Google & Bing Shopping referrals independent of standard Google/Bing tracking? It would be nice if we could see the difference between Google PPC, Google Organic & Google Shopping. I notice in analytics that we get some traffic from google/ppc, some from google/organic, some from google.com/referral (not sure what this is), and some from googlebase/cse (I know this is Google shopping, but I don't think it's tracking all shopping referral visits as this).
Reporting & Analytics | | JerDoggMckoy0 -
Why does Google Analytics think PPC traffic is organic?
I have a bastard of a problem... Google Analytics is incorrectly tracking PPC traffic as SEO which is screwing up all my reporting . I don't care for rankings, I care for actual SEO traffic and I can't be sure that what i am seeing is correct which is driving me nuts. Any ideas?
Reporting & Analytics | | Red_Mud_Rookie1