I can't add a new listing to Moz Local
-
Hi,
Ive been trying to add new listings for two clients to Moz Local for four days now. They each have their own login, so I don't believe it is an account issue. I have rebooted, tried different browsers, cleared cache, and even tried a different computer, all to no avail.
Here's what happens... I login and click on Add Listing. I search for the business, select the best result and then I just get a bouncing map pin. It never goes any further.
-
Thank you. I heard from Moz support a while ago that it isn't just me; they have multiple accounts with this issue. Now that I know that, I'll just wait for a fix. Thanks!
-
Hey Richard - we are currently not blocking any IPs from purchase - if you are still seeing issues shoot a note over to help@moz.com
-
Hi there
I can currently go through the whole process of adding a location. I doubt they are blocking your IP as I am signed in to two accounts at my work computer and home computer currently.
I would reach out and check in to get their opinion because beyond the blocking and the steps you took, that's the only plan of action I can think of!
-
Thank you Patrick. I don't believe there is any script blocking going on. I have tried it in FF and Chrome, and have never had this problem before. I set up Moz Local for all my local SEO clients, so I've done it plenty of times with no issues before. I have sent in a support ticket but I just got a generic "our engineers are looking into it."
The only thing I can think of is that they could be blocking my IP address due to me logging in from multiple accounts from one computer. I always have the client set up their own account, enter their own payment info and then I add the listing. That way they retain control over it which works best for them since most of my local SEO projects are one-off cleanup work.
Can you get past the point where it is hanging up on me?
-
Hi there
This may be a problem beyond the Q+A - my Add Listing is working on fine. Did you check your browser settings in case you may potentially be blocking Javascript or any scripts?
You may want to reach out directly to Moz on the issue.
Hope this helps! Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
Moz Local | | StreetInjerafood0 -
Foursquare syncing on Moz Local
I searched the boards here and I couldn't find a question about one of my most persistent issues with Moz Local. As an SEO at a small agency, I'm typically managing between 5-6 different Moz Local campaigns from one dashboard. I have found the Foursquare syncing process to be extremely troublesome. Has anyone cracked it? I was only able to get 1 of my 5 current campaigns to sync. And I did it a while ago so I've forgotten how I did it. Here's how the process has been going for me. This is going to be lengthy (sorry) but I want you all to have all the deets. I see an alert in the Foursquare sync box on my left hand menu. I click it. It takes me to this page: https://moz.com/local/bulk/managed/oauth/foursquare. I see a message that reads "4 Listings need access to Foursquare". I click the button in this message that says "+ Foursquare account". I add a personal Foursquare account because apparently you need a pesonal account before you can set up a business account (a la Facebook?). I successfully go through steps to add a Foursquare account. If I click the little gear in the "4 Listings need access to Foursquare" box it shows that I have 3 connected Foursquare accounts. But this appears to be as far as I can go. What's next? Above the "4 Listings need access to Foursquare" box there's another box that says "2 Foursquare account have no matching listings." This box isn't clickable. There appears to be no next step here. I'm super frustrated by this user experience. Am I supposed to creating Foursquare Accounts with the business name some how?
Moz Local | | TheKatzMeow0 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
Moz Local | | Eric_S
Eric2 -
My Listing pulls in my street address twice from Google profile
Hi, My address is xxx Oxford Road. This is what it says on Google Plus/Google Business. However when Moz Local looks it up it shows as xxx Oxford Road, xxx Oxford Rd. Because of this Moz Local thinks all other local results are inaccurate. Please help! Thanks
Moz Local | | computerassistance0 -
Moz local question - Show 2 company websites
Hello, We have just started using the new Moz local tool: https://moz.com/local/overview Our company has offices at two different locations and has two websites. One for wholesale clients and another for retail clients looking to order online. How do I add the second website into the tool? How do I ensure the correct office links to the correct website? Thanks
Moz Local | | roberthseo0 -
Why is MOZ Local not finding any of my citations?
I ran a new client through the Moz Local Check My Listing and got this: It looks like your business wasn't found on any major search engines. My client's website and Google Plus page have been live for over a month and he is listed in almost 90 business directories; all verified, live listings. Both his Yelp and Home Advisor profiles show well in search as does his website in organic so I know Google is picking up on the business. Checked all the simple stuff like correct spelling, url, etc. Any thoughts? Is this just a matter of time? If so, how long will it take MOZ to find a new listing usually? I see there is a MOZ index update scheduled for the 28th. Should I run it again after that? Regards, Dino
Moz Local | | Dino640 -
Why Moz Local Not showing proper results for Our Business Listings?
Business Name :- For You Dental Pincode :- xxxxx [redacted for privacy] We have done all the business listing & It is showing only 60% complete. For example you can check our Hotfrog Profile :- http://www.hotfrog.com/Companies/For-You-Dental_31921112 Its 100% complete but moz showing it as 88% complete & we have also uploaded our listing through Moz Tool after that It is not showing any results its same as previous. Can anybody help me please?
Moz Local | | poptechmoz0 -
Moz Local and Google+ Listing Issue
Hey Guys, I wonder if anyone can help me. I have already contacted the moz support team but they were no help. I am extremely disappointed with their service so far. Now to verify the listing on Moz Local, they say that you either fix the Google Listing or correct the CSV so it matches the Google listing. - I corrected the CSV to match the Google listing. Since the FAQ states that you can updated the listing at anytime by uploading an we CSV file, I did not see a problem with this. However, After contacting support they told me that the FAQ was incorrect and that you can't just update the CSV, you actually have to also manually update the Google listing. My Google local listing has the wrong information listed. We do not have control of this listing I have been trying to claim it, I have also already contacted Google Local help but it's a lost cause so far. So I am asking, How are you guys claiming your Google listings when the listings are already claimed. Also I have already been submitting changes to Google Map Maker but change keep getting denied. Any help is appreciated.
Moz Local | | qlkasdjfw0