Two web sites with the same contact info is this a problem ?
-
I have two web sites and a physical shop. I run the web sites from the the same post address as the shop.
I am concerned that if I add the actual address to both web sites which also has the same telephone number that google might see this as suspicious activity.
The reason is I bought a competitor out and now run two sites.
-
Thank you for your comments.
I agree with you. Both sites do sell the same product but they do sell the product from a different angle and with different Ts and Cs, shipping etc etc.
One site promotes its local shop as well online sales and works well online because we have a shop and people can see we are experts in our field. Also we tend to use the site to bring people to the shop so we can offer a far greater service. This site also has products that can be seen but not purchased online and are only available from the shop.
The other site is mail order only and is more faceless but does appeal to some. I would argue that a 301 will loose some of these customers as they have already looked at other sites and decided t buy from here. I accept that the extra flow of traffic will result in sales but will it result in the same level of sales ?
But if I get penalized could loose all round business so your comments will be taken serious and I appreciate your input. Thank you
-
Some good info here ,Thank you. We took a competitors web site over and have traded it for 12 months now. We have tried our best to keep everything separate and original as regard content and both sites rank for different reasons. Both sites offer different shipping methods and terms and conditions and having two sites makes sense because we can trial different ideas also. Over the Christmas break one of the web sites servers was attacked which took the site down on and off which was worrying but the other was ok.
It all works well in a business and management sense but moving forward we can do with out being penalised so im taking every ones comments on board seriously.
A redirect is the simplest thing to do but what about the people who compared both sites and chose to buy from one because of shipping issues or terms and conditions. These customers may be forced to compare against a competitor.
Thank you Patrick Delehanty I appreciate your comments
-
Thanks for the answer.
The two sites do sell the same products. there is no duplicate content only duplicate images.
-
Already some good angles from Patrick,
I would go for the redirect as Patrick mentioned above, but there's one particular situation in which I would keep both sites, and that's if you're using another proposition for your products/services.
Let's say you sell sunscreen, and one is completely focused on sunscreen to protect the skin of your children, while the other one focuses on sunscreen to have a nice tan. Maybe a stupid example but I hope you know what I mean.
There are many situations in which people are looking for other stuff (or use other keywords/search terms) but at the end just need the same solution (in this case Sun Screen).
Pro of using both sites: you can get more targeted traffic and really focus the proposition on those people.
Con: you have 2 websites which you need to market, which can cost you more time (and money).
-
Hi there
If you bought out the other business, I would consider redirecting their site to yours. There's a post from Rand called Should I Rebrand and Redirect My Site? Should I Consolidate Multiple Sites/Brands? that can help you evaluate such moves. There's also a great migration guide that can help you through the process of moving the site.
This is heavily dependent on the other brand's authority and industry reputation, so you would have to consider that. You'd obviously have to evaluate such a move. You'd also have to do backlink clean up for their site and update their citations and backlinks to point to your site.
If you decide to stick with the two sites and one location, this shouldn't be an issue. According to Google:
Two or more brands at the same location
If your business location combines two or more brands, do not combine the brand names into a single page. Instead, pick one brand’s name for the page. If the brands operate independently, you may use a separate page for each brand at this location.
Not Acceptable: "KFC / Taco Bell" or "Dunkin' Donuts / Baskin Robbins"
Acceptable: "Taco Bell", "KFC", "Dunkin’ Donuts", "Baskin Robbins"
If your business sells another business brand’s product(s) or service(s), use only the name of the business, excluding the name of the brand being sold, which cannot have a page for this location.Not Acceptable: "Staples / UPS", "America’s Tire / Firestone"
Acceptable: "Staples", "America’s Tire"
However, if the business location is an authorized and fully dedicated seller of the branded product or service (sometimes known as a "franchisee"), you may use the underlying brand name when creating the page.Acceptable: "TCC Verizon Wireless Premium Retailer", "U-Haul Neighborhood Dealer" As long as you stick to the best practices above, you should be fine. If it doesn't feel right, simply don't do it, but make sure you read the resources from Google to understand what they expect.
Hope this helps! Good luck!
-
Hi,
There is no problem running more than 1 business from the same address. Look at all the thousands of office complexes around the World that house multiple businesses.
The only time I would be concerned would be if the same products are being offered from both, or duplication of pages.
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Should I publish Amazon reviews on my own site/products? Do I need to worry about duplicate content or anything else?
I'm redesigning my site expected launch early January. I'll be selling some products that are currently are only available on Amazon; and those listings have thousands of very positive reviews. I'm seeing apps that are available that will sync reviews from my Amazon seller account listings to my products on-site. I'd love to start my site off with the great validation these reviews are sure to provide customers, but I wonder how concerned I need to be about duplicate content or any other cons.
Reviews and Ratings | | VaporApparel2 -
Google Merchant XML don`t allow price variations, so I have two options
Hi guys I have a question about google merchant set up: Products on my website have a single URL with the material option. Each material has a different price for the same product. Ex: A Winter Coat, if it is leather the price is $100 if it is fabric is $80 if it is on Nylon $60.
Reviews and Ratings | | Tiedemann_Anselm
Google Merchant XML dont allow price variations, so I have two options1) Create only one entry for product and chose one price. When the user arrives on the page he can choose other material and prices. MXL ExProduct: Winter Coat, price 60, Product: www.store.com/winter-coat2) Create a single entry on the XML for each product/material variant. Ex:Product 1: Winter Coat Leather, price 100, www.store.com/winter-coat?q=leatherProduct 2: Winter Coat Fabric, price 80, www.store.com/winter-coat?q=fabric Product 3: Winter Coat Nylon, price 60, www.store.com/winter-coat?q=nylonWhich one its better for SEO? On option 2 Google can punish me for duplicate products?Thanks0 -
Review of my site, just starting seo and looking for any tips
Hello, Just after advice for a website I've recently relaunched, started very basic seo. However having loads of pages it’s hard to dedicate the time to get the on-site seo completed. Question for Ecommence sites, do we really need to individually content on all pages? I've also start link building & will be setting up blog, Am debating which task too complete first Or maybe combination of them all. I think due to my dyslexia I keep putting the blog off as you can properly tell English is definitely not one of my strengths. Anyway am looking for advice not just on seo , design too, what your opinions ? I have good concept for marketing just learning the ways to implement it, my website sportingdesires dot com. I believe everyone desires some kind of sport or fitness activity, a hobby you enjoy... mine is football (soccer) hence why I started selling branded football merchandise and ventured into Rugby, Basketball and American football. Will be adding other sports, really need to impermanent a blog... all in good time I suppose. Sorry for my rambling please leave any feedback good or bad I promise I won’t hunt ya down (lol) in all serious am just looking for eyes from people it always help to get mixed reviews and opinions. If you’ve read this far well done and thanks ste
Reviews and Ratings | | sportingdesires0 -
Local review site discovery
Rand and others have shared a link to a free service where you type in a state location and it shows a list of the most used local listings & review sites for that area. I can't find this service or link anywhere. Was this a service that was on getlisted.org that no longer exists?? Anyone know where it is or where it went?
Reviews and Ratings | | clearlyseo1 -
Have You Influenced Google's "Reviews From Around the Web"?
This seems like a frustration for many who do SEO for local business. The Google Plus aggregation of reviews is vaguely created and out of our control. Or is it? The most I can find about it is at: https://support.google.com/business/answer/3474120?hl=en&ref_topic=6109351 I have clients in the accommodation industry who are reviewed thoroughly on similar sites to one another. Some of these clients have 100+ "Reviews From Around the Web" where as others are stuck at one or two reviews. My thoughts are that the business name, address, and phone details would allow Google to link the review with the local listing. I'm not sure and doubt this is just the case because the low-review listings have consistent NAP details. Have you been able to get reviews aggregating for a local business in their Google Plus?
Reviews and Ratings | | fastrack1 -
Sharing Facebook Comments Across Other Social Sites. Is It Okay?
A customer posted a nice review about our brand on her private FB page. My social monitoring tool found the review and sent me an alert. My question is if it is okay to re-purpose that review across other social channels, if the review was not specifically posted to my brand's FB timeline, but rather, discovered through listening tools.
Reviews and Ratings | | dsinger0 -
How to get star ratings from Google Places to show up for my site in the SERP
Hi my cottage has star ratings in Google places, is there a way to show them under my sites in the google results? Thanks for any advice UKAEds8
Reviews and Ratings | | PottyScotty0 -
Is it me? Or is the spam getting worse on professional social networking sites?
Just curious and obviously not a highly technical or highly SEO question, but I keep getting inundated with people who do not know me, don't know anyone I know, etc. but on the largest professional networking site that you can Link to others on, I am ready to end my membership. The vast majority are staffing, recruiting, and outsourcing firms. The settings are such that when pointing out how you know someone you are wanting to connect to, there is one that does not require you to have worked with them, gone to school with them, or done business with them, and that is "Friend." On the others if you don't meet one of the requirements above you must put that party's email address, but on "Friend" if the person wanting to contact you says they are your friend, magically they are. Do you think that for things like this, most people don't mind the spam and say "Ignore" the request, or just "accept" because having 500+ on their profile is so cool? Also, when you look at the endorsements others have given, do you care? do you believe they add validity? Do you believe most people fail to look beyond and consider who is endorsing them and whether or not that person works in a field that has been endorsed? I am really curious as to what Mozzers (the coolest group of people on the planet) think. Best,
Reviews and Ratings | | RobertFisher3