Two websites, same business name, same NAP
-
Hi,
A client of mine offers loft conversions and wants to make a go of it. So he has a website dedicated to loft conversions.
He is also a joiner/carpenter and has another old website which offers general joinery work and insurance work.
Both websites have the same business name and same address and phone number.
There is only one Google place page for the loft conversions website. The loft conversions website is not ranking as well as we would like locally. Could it be due to the same NAP? What are the best options?
-
Redirect the old website to the loft conversions one (he might not like that idea)
-
Change the address and phone number on one website?(and all subsequent citations?)
Would love some help on this!
-
-
Thanks for your help!
-
If your client is adamantly opposed to having the better of the two consume the other business, then yes - the only other viable option I'd see would be to treat them as completely separate businesses that are only related by owner. Name, address(es), phone number(s), email(s), etc. should all be changed if that's the case. For all intents and purposes, they would have to be treated as two unrelated businesses.
I hope your client will chose the prior solution rather than this, but I imagine either would be better than continuing in their current state. Good luck to you.
-
Thanks Bryan.
If he was against merging then would changing the address and phone number on one website?(and all subsequent citations?) be a good idea?
-
I would strongly recommend removing the one that's not doing well locally and adding the content to the structure and content of the other website. Your client should also consider condensing the two businesses into one.
I say that because from what you said, it sounds like he views the two service types as different businesses that only share a name. This is very likely counterproductive, and I'd have to assume means that both websites are competing against one another in SERPs regarding branded keywords.
Touting all of his services as one business would have a lot of different benefits; but is there any reason he's treated them as separate businesses? If so, my advice may not be prudent - but it seems unlikely that there's a good reason to do so.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is the best structured data for my website
We have 10:branches for our agency where we are looking to attract local businesses to use our marketing services, should each landing page have structured data for ‘local business’? Any advice would be helpful
Local SEO | | Caffeine_Marketing0 -
Discussion: Is Your Local Business Losing Customers To Digital Providers For Want Of Communication?
This week, I came across an article citing a fascinating statistic from The Harris Poll which surveyed consumers and found that the #1 reason they shop digitally for groceries is when they can’t purchase an item from their routine shopping sources. In other words, if the supermarket they shop at doesn’t carry Seventh Generation Laundry Soap (or some other product), then they’ll turn to a digital provider for fulfillment. This survey focused specifically on grocery items, but what it sparked in my brain was the fact that ANY local store that doesn’t have in place an active campaign to discover unmet consumer desires is likely going to see an increasing loss of sales as shoppers turn to online competitors. I’m going to jot down a few ideas for how better communication could lessen these types of losses, and I would really love it if our community could add to the list of suggestions: Have in-store signage that states, “Don’t see a favorite product of yours? Ask us to carry it!" Have SMS/text messaging that requests this same info from mobile users. Train staff to ask a clear, direct question like, “Is there anything you wish we carried here?” and have a process for aggregating that data to make new inventory buys. Be sure the company website is also asking for this feedback and making it clear that the store will gladly order items not already in-stock. Use social outreach to gather ideas from customers about favorite products that are missing from your inventory. Those are just some ideas off the top of my head. Now, I’m a Local SEO, not a retailer, so some of you will be better equipped to answer this question than I: How would you gauge whether a product is actually popular enough to keep permanently in-stock, rather than just being a one-time thing you’d special order for a customer with unusual tastes? I do wonder about how that plays into this scenario, and how a retailer should invest in new products not knowing whether just 1 customer will buy them or they will be a major hit with lots of customers. One final thought on this: a pain point I’ve noticed in the online/offline equation is time. I’ve had a store offer to special order an item for me, but if it’s something I need right away, I’ll look for a different source locally, or, if there isn’t one, may as well just order it online myself. So this makes me think: If you have access to extra fast shipping (faster than the average consumer could get a product shipped to his home) this would be a point to emphasize. If you can get a product overnight or maybe in 2 days without the consumer having to spring for a big shipping charge, this could influence his decision Google says that 30% of consumers state they would buy from a local store, rather than online, if they knew a product was available. So, this would indicate to me that making it very clear you’ve got the products a customer wants is vital. I recently took a 50 mile trip to purchase a high quality picnic basket from a retailer, because I needed it quickly. I couldn’t wait the 3-5 business days the manufacturer said it would take if I ordered online. Point being, if a local retailer has geographic convenience and fast service on their side, they’ve got an advantage. Please, add your thoughts and tips for strategies that could protect local retailers from losing customers to digital competitors. I’m really looking forward to reading any comments!
Local SEO | | MiriamEllis4 -
Website pages for different cities
HI, Is it ok to have pages on my website that are specifically targeted for one town? Does Google frown on this? is there any thing I should know about doing this, like, does it hurt my seo efforts in anyway? I would be making each page as resourceful as possible to the reader., by Including unique content etc Thanks in advance:)
Local SEO | | MissThumann0 -
Local SEO same company two different locations
I have a client who has 2 locations approx 20 miles apart. He wants to reach new customers at the second office location. He is an owner of a law firm he practices elder law, in the second location he has an attorney who practices injury law. The second location is in an area where targeting prospects for elder law could also be lucrative. We currently have two separate websites for each area of law. My question is... Would it be suggested to create another elder law website to target the potential clients in this second location. Also for the first location we have put in place a content marketing strategy that has increased revenue considerably. Basically creating content (blog posts) that resonate with the target audience. If a new website is in order can the blog post be posted here too with a canonical referencing the original website. Im thinking a slow redistribution of content on the new site. Advice here is greatly appreciated as this new market for my client could increase revenue even more.
Local SEO | | donsilvernail0 -
Local SEO Best Practices for 2,000+ 'location' service area business
Hi Moz Community! We operate a business where we have a network of 2,000+ technicians around the country who help people repair their mobile phones. These techs do the fixing at the customer's location, making them service area businesses. Even after scouring all of the go-to places on local SEO, I'm struggling to find best practices for this type of situation - the fact that our techs are operating in service areas presents a number of challenges. The biggest one, it seems, is that inevitably service areas are going to overlap. When I talked to a Google rep on this he said this "might" cause our locations to get de-listed and we'd just have to test and find out. Other challenges include the fact that we cannot bulk upload the service areas of our techs, and we cannot bulk verify - meaning there is a ton of work to do at our scale. Any suggestions on where to go to find resources on this specific topic, or an example of someone doing this well we can model? Thanks everyone!
Local SEO | | JohnGroves1 -
Changing Your Company's Name
Our firm is considering adding another person and adding that person's name to the firm. In terms of our online presence, what all would have to be done for that to work? For example: 1. We aren't changing the domain, but should we get a domain with the new name and redirect it to our current site? 2. Do I need ask the people who have linked to our site with our name in the anchor text to change it to the new name? 3. Do I need to get back to all our old posts/blogs/etc and edit them with the new name? 4. Can we use our current social media names or do we need to setup new accounts? 5. If we decide to just keep the onsite marketing the same, but change the name in regards to offsite markeitng (banners, billboards, etc) will that conflict have a very negative effect? 6. Anything else, anyone wants to point out would be great. Thanks, Ruben
Local SEO | | KempRugeLawGroup0 -
2 websites or one .ca and .com
Hi I have a client with a lighting business in Canada but ship to all US- they have ecommerce web site .ca and .com the .ca has always brought more traffic. (they have a store in Canada) they are now redoing the site and trying to decide should they have just one site and the other redirected to it or should they have two and which one the main one- they would like to sell to the us but are obviously stronger in Canada- don't want to lose on both sides.. Appreciate any help!
Local SEO | | maryk920
