Transactions from some sources not showing up?
-
Hi all,
For one of my clients it seems that we're not seeing conversions for one particular source (an online banner). I've been recommending that they do away with that paid advertising since it hasn't been converting. However, my client recently made a purchase from the ad to test it, and it's not showing up in conversion data. All other conversion data seems right on, so I have no idea what could be going on with this one referral source. It's showing accurate page views, accurate time on site, but no e-commerce data.
Any ideas what would cause this source to not show up in conversions? The campaign info is also showing accurately in Analytics.
I've attached what the redirect looks like, from the banner to the actual URL.
Thank you!
-
Hi Charles,
Thank you for the response. We spent a good chunk of the day testing, and it looks like the data is coming in correctly, and we were right in seeing that the banner ad wasn't converting at all, though they were convinced it was.Thanks!
Natalie
-
Hi.
My suggestion would be to go Google Analytics into real-time data. Look at traffic sources. at the same time go to that ad and click on it. see if it's actually being tracked correctly. then complete the conversion and see if that conversion is being successfully tracked in real time.
Let me know what you get.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Phantom search results showing up in analytics
Hi, I'm getting these weird phantom search results showing up in my analytics account which is skewing my results. I have a wordpress site, and I do have some custom search results pages, but analytics is telling me these hits are coming from google- which I doubt. The end of the query string (&cat=plus-5-results) is not coming from a link created within my site. Anyone have any ideas? Failing that, would somebody be kind enough to explain how I can ignore these hits, but retain other, valid search result requests? Thanks reading! Will Screenshot%202019-05-16%20at%2022.32.10.jpg
Reporting & Analytics | | madegood0 -
What is Local SEO in Google Analytics (Organic Source)
Recently, I saw "Local SEO" is mentioned as the organic source. Can someone please tell what is this and from where Google is fetching data for this source?
Reporting & Analytics | | Kevin.Monks0 -
In google analytic for google /cpc it is showing url with 404 which even not exists in my database
Hello All, In google analytic for google /cpc it is showing url with 404 which even not exists in my database that also more than 300 per day. How can it is possible? it is showing /black-friday-offers but I don't have such page. Thanks!
Reporting & Analytics | | pragnesh96390 -
Google Analytics SEO Queries Not Showing
Hi All, This might be a silly question, but for all the properties I monitor in Google Analytics, I'm now showing no data for SEO Queries under Acquisition for the past 6 days. Normally I would expect a few day delay in queries, but nothing for 6 days is somewhat peculiar especially as it was functioning fine prior to November 12th. Does anyone have insight into what might be going on? Thanks! URaNMa3
Reporting & Analytics | | amichaels0 -
How does Google Maps/G+ traffic show up in Analytics?
Hi Moz Community, I've been trying to figure out how traffic from Google Maps (and G+) shows up in Google Analytics and am struggling to find a good answer online. If someone finds a business through Google Maps and then clicks on the website in the Maps listing, does that show up as a referral from Google Maps? Our site shows virtually zero traffic from Google Maps even though we have a number of listing. Two related questions: if someone clicks through to a G+ page from a Maps result and then visits our website from the G+ page, does that show up in Analytics as a referral from G+? Is traffic from Google Maps or G+ ALSO counted as organic traffic? (Would it be possible to accidentally double-count a visit as both organic and a referral from Maps/G+? Thanks everybody!
Reporting & Analytics | | JohnGroves0 -
Showing Button Clicked in Google Analytics - How to check which button has been clicked?
For my E commerce site in my google analytic in Event Action it is showing "Button Clicked" and Total Events 4005, so i want to know visitors have clicked on which buttons?
Reporting & Analytics | | bkmitesh0 -
Direct Traffic Source?
Hi all, Having some trouble figuring out a metric I'm dissecting. We have a large amount of traffic going to deep pages and I'm looking at the traffic source and an alarming amount are coming as Direct traffic. The thing is this can't type in or bookmarked traffic, so what else could it be? We have numbers like 80% and 60% for direct traffic, which judging by our previous efforts, that just can't right. Anyone can figure out what I may be missing out? Deeper pages should usually not get as much Direct traffic, so what can it be?
Reporting & Analytics | | William.Lau0 -
GA dropping source due to 3rd party checkout?
So I am trying to track ecommerce transactions on a Prostores site and GA is dropping the source because the checkout is on prostores domain instead of the store domain. All ecommerce transactions show a source of the actual website as a referral. I've read googles documentation on tracking across multiple domains but just can't quite get it right. Can anyone help me out? Here is my tracking code: ss:commentdo nothing</ss:comment>
Reporting & Analytics | | BlinkWeb0