How Far is Too Far to Show Up in Local Results
-
Hi everyone,
I have one client that is located about 45 minutes (25 miles) outside of a large city and I can't seem to help them rank within that large city. They're a relatively new business in the service industry (meaning they'll travel to an individual's residence) and in the surrounding cities closer to their physical location, they rank extremely well. In this large city, they have 3 keywords in the top 10, 2 snack pack rankings and then everything else is below 51!
I have a feeling that distance depends on many things, but I am wondering if anyone has ever figured out how far away is **too far **to be considered local by Google. My feeling is that sure it would be nice to rank locally for this large city as it would open them up to a really large customer pool, but that maybe 45 minutes away is just not local (I know I personally don't consider that "local").
Again, I understand that ranking locally depends on a really wide range of factors, but I'm considering only distance in this question.
Thanks so much!
-
Hi Kaitlin!
The radius from which Google draws local and localized organic results is really dependent on competition. There won't be a single answer to your question, because it's going to be different in each case. For example, if you are located in a very rural area with few options, Google will reach out beyond the borders of your town to adjacent towns to return results to make up a full set of results. In some cases like this, there won't even be a 3 pack, but solely organic results.
When you are dealing with a large city, you are much less likely to see this outreaching behavior on Google's part, because they will have plenty of results right near the user within the city. The only exception to this would be if the business is offering something very unusual and there are few or no competitors inside the city.
For a Service Area Business, the rule of thumb is to go for local pack rankings for their city of location and organic rankings for their service cities. It's rare for a service area business to rank in the local pack for any city where they lack a physical location, unless, again, they are offering something very rare.
Doing research on Maps will help you determine the general radius from which Google is drawing results for a particular query, but it's extremely important to remember the user-as-centroid phenomenon, especially when dealing with cities. Google will show different results to users at one end of the city than to those at the other end of it. Educating clients about the fact that there are no static rankings is vital these days
Hope this helps!
-
Thank you! That's where my mind is too on this- I agree on all points!
-
Ranking in a city 25 miles away for a new business is quite a challenge, even if you do ongoing local SEO. Competitors in the city are probably doing local SEO too and are more important from Google's perspective. Why would Google show a business from a different region if there are many local, trusted service providers?
Getting a local address and optimising that listing might be a cheaper and more effective solution.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using PO Box/Virtual Address for local citations, but not GMB?
Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon
Local Listings | | custardextract0 -
Had a local SEO client completely drop off in all rankings...?
Hey everyone! I wanted to ask the Moz community on what I should be on the lookout for in this situation; I have a local SEO client, an orthopedic clinic, who out of nowhere completely dropped off the map. Their Search Visibility is now at .001%. I really have no idea what would have caused this... I have dozens of other local SEO clients and have never seen this before.
Local Listings | | TaylorRHawkins2 -
Local SEO Tasks When Closing One Branch of Multilocation Business
I would appreciate the opinions of my fellow SEOs on this one. I haven’t seen any other threads on this exact subject and others that touch on it are somewhat older so I am hoping this also proves to be a good resource for others going forward. I have an existing client that I did local SEO for about a year ago. They are a propane service provider and they had multiple locations. So we did local SEO for the company primarily by updating NAPs and creating more individual content for each of the branches such as specific landing page for each branch on their website and individual listings in citations for each branch. Now they have sold one of the branches to a competitor and they need to remove all listings for it. I am trying to develop a comprehensive list of actions to take and I would appreciate any feedback on the best way to go about accomplishing this task. Here is what I have so far: Remove all mention of sold branch on client website, including specific landing page Delete any branch-specific social media accounts Some specific areas I have questions about are: What do I do with Google My Business listings for the sold branch? Do I try to delete/unregister/close them? Or should I just leave them be with an updated link to our website homepage? Should I even bother contacting the main NAP listing sites to remove the old listing or just leave it to fall off on its own? Thank you again for all your help!
Local Listings | | Ayres-SEO0 -
Google My Business page no longer appearing with search results
Title pretty much says it all--my company's local Google+ page has always appeared under our listed website information up until very recently. I'm also noticing the same with our competitors. Has anyone else just began to experience this? Our NAP, map, photos, and review are still displayed to the right of the results, but nothing is linked to the actual Google page itself. Am I missing something? Thanks!
Local Listings | | LMcLaughlin0 -
Getting Google Local Pack Results
Does anyone know of a good article that lists all the things needed to get good Google local pack results? That would be extremely helpful. Thanks in advance!
Local Listings | | Gavo0 -
Do Local PPC Ads Get Ranked Higher Even Though the User Doesn't Specify Search Location
See the attached image.I searched for a drug called "Actos". The first Google Adwords result was a result specific to "Arkansas" which is odd because I didn't specify that I was in Arkansas. I understand that Google makes that recommendation because Google knows I'm in Arkansas. The resulting landing page has NOTHING to do with Arkansas and you can view it here: http://bladdercancerlawsuit.org/actos-bladder-cancer/My question is this: Does the fact that the AD has the name of the user's state (Arkansas) make the "click" less expensive or higher ranking or both? Is this known by Adword specialist community? I'm wondering because this is an expensive keyword and hard to guarantee top position for. If this is a technique we should incorporate, I'd love to do it. U1dfiiE
Local Listings | | iprov0 -
Different phone numbers in local listings
We are setting up Google My Business for a client who has multiple locations around the country. They use different phone numbers to track enquiries from different sources - Yell, Google+, Direct Web Traffic, PPC etc. Therefore the phone numbers can be different between Google My Business and local listings. How much does/would this affect the Local listing? It may appear that Google is penalising for businesses try to understand their customers and where they come from!
Local Listings | | Astute-Media0 -
Why there is sometimes A-1 in Local result title?
Here is an exemple: https://plus.google.com/local/Montréal, QC/s/a-1?hl=fr Is this a legacy from Yellow Pages? A way to be first in the paper edition or it's something else?
Local Listings | | TVFreak0