OSE Says no Contact Information
-
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
-
Hey Oliver
The only contact information we are looking for is the mailto: email address tag in the source code of a page which is only if we decided to crawl the page. We do index many links without crawling. Also our data is not a live representation of links/domain status as we also could have indexed a link up to 190 days prior.
Hope this helps!
-
Hi Oliver,
It does the same with my site, and although I have social icons throughout the site, I don't advertise an e-mail address because of spam.
Remember that OSE just takes a number of metrics and gives an estimation. This by no means is assuming that you are doing anything wrong, more that the crawler can't see where you address and details are - it might even be just 1 element of the address that is missing to it and it still reports it as a whole.
Don't worry about it at all.
Check your site in Google by doing cache:www.site.com and checking that Google sees your address. If it does, don't worry.
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is the difference between - This page v this subdomain v this root domain in OSE
What is the difference between - This page v this subdomain v this root domain in OSE, while checking website backlinks See inbound links to the page, subdomain, or root domain you've entered and analyze the linking pages.
Link Explorer | | Green.landon0 -
OSE Inbound Link Report Exports Returning Blank
We're trying to download a larger OSE report of inbound links and the report only has headers and no actual data. I'm logged in, so is there a bug here?
Link Explorer | | Highland0 -
How can Ahrefs be better than OSE ?
Dear Sirs and Contributors, I know this question is going to cause revolution, but I am paying for a subscription to moz every single month and I see that Open Site Explorer doesn't find baacklinks for some of my new clients when aHrefs can find more than 16 !! Why is this ? How can a free tool like ahrefs give me more information than OSE for which I pay for ? ;-(
Link Explorer | | Tintanus1 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1 -
Does OSE crawl our site often? Or do we have an other problem? (internal links)
I am wondering if i can find out when OpenSiteExplorer crawled our entire website for the last time.
Link Explorer | | wilcoXXL
A few months ago we added some internal textlinks to all of our productpages. Those are links to the brandpage of that particular product. Some of our brands do have up to 1500 products, so there should be at least 1500 internal links pointing to that brandpage. But OSE still gives me a wrong count. It says there is only 1 internal link pointing to that brandpage.
Is it because OSE never crawled our site again? Or am i missing something here?(maybe too many internal links to one specific brandpage is not okay?) I'll hope you guys can help me out with this one.0 -
OSE Says I have 3,115 total links but I can only export 660 via advanced reports
Hi Everyone! My site (http://carwow.co.uk) has 3,115 total links according to OSE, I need to export them all but advanced reports export will only give me 660. Please advise! Thanks, James
Link Explorer | | JamesPursey0 -
OSE and HTTPS
It's been quite a few months since the last updates regarding HTTPS crawling of OpenSiteExplorer. https://seomoz.zendesk.com/entries/20770156-open-site-explorer-to-crawl-https http://moz.com/community/q/in-opensiteexplorer-why-is-https-not-an-option But, as the last update dates October 2013, is there any news in regards to the progress on this subjects? More and more sites are switching to full HTTPS and support for this has been asked and responded upon for over two years. Thanks for any updates.
Link Explorer | | EconostoNL0