Local Search for Home Businesses
-
I'm a home based business. I know Google has cracked down on PO boxes and UPS locations. What is one to do if they work from home but don't conduct business with clients from their home office? How can I get an address that's Google-approved?
-
Hi there!
I suggest reading through this blog from Moz: https://moz.com/blog/are-coworking-offices-eligible-for-google-my-business-listings
While the main topic of the article is coworking spaces, it also addresses virtual offices and how this impacts your chances of ranking in the local pack.
In the article, it says: Virtual offices fail to meet Google guidelines, including:
- Make sure that your page is created at your actual, real-world location.
- Provide a phone number that connects to your individual business location as directly as possible.
- Provide your regular customer-facing hours of operation.
- If your business rents a temporary, "virtual" office at a different address from your primary business, do not create a page for that location unless it is staffed during your normal business hours.
Hope this helps!
-
I agree with Matt and Robert. You can have a Google My Business listing that will show up in search results using a service-area-business designation and hidden home address.Where you will run into trouble is if you want to rank well in local search results and you have citation-rich competitors.
I say that b/c even though (as Matt points out) there are hidden-address citation sources, they are few and far between. You will have a hard time accumulating enough of those to outrank the competition.
If you're not worried about rankings and you just want visibility with people who already know your brand, you'll be fine.
-
Hi there,
I would also add that you don't have to use your home address in order to show up on Google Maps (Matt alluded to it with SAB's). You can provide an address to Google without having to showcase it to the public and it will rank similarly.
I have several clients who work from home but don't conduct any business there as a brick and mortar location. The only time you run into trouble here is if you try to show yourself appearing in multiple locations without concrete addresses, which it doesn't sound like you're doing.
Also really like Matt's suggestion of the hidden address citations. That's a neat resource I haven't seen before.
Feel free to reach out any time and we can discuss further if you like.
Cheers,
Rob
-
You are referring to what is called a service area business (SAB). Here a useful link for you: https://moz.com/blog/intro-local-seo-service-area-businesses
Also, you should check out this great list of local citations that allow you to hide your address: http://www.localvisibilitysystem.com/2013/04/22/private-local-citations-where-can-you-list-your-business-but-hide-your-address/
Matt
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Any Success Getting Fake 5 Star Google My Business Reviews Removed From Competitors?
Hi, I am working on a competitor who is obviously building up fake reviews using a 3rd party service. I need to build more evidence. A majority of his reviews on Google My Business, they are done by reviewers with very few reviews (no profile pic), and that seem to review 3-4 companies in the Chicagoland area the exact same day. This happens again and again. It started about 1.5 years ago. Before that everything looks normal. Any idea how much proof I need to actually get those reviews and/or his company removed? I am working on getting access to a private group on Facebook where he talks about it. Thanks in advance!
Reviews and Ratings | | vetofunk1 -
Local pack ranking anomaly -- help?
At a bit of a loss on this one... If anyone has any ideas about what's going on or how to tackle this, I'm all ears. One of my clients, an orthodontist, is appearing in the top three organic positions and in the local pack for almost all keywords we're targeting. However, for the keyword "orthodontist" without any location modifiers attached to it, we're appearing in the top three organic results but our Google listing is not appearing in the local pack. The three listings appearing in the local pack are his next-door competitor, one practice that closed almost a year ago, and a practice in two towns over. He and his competitor are the only two orthodontists in this town, so they should theoretically be the two main listings that are being pulled in. The listing for the closed practice is marked as closed on Google and has been reported to Google several times in the last few months. The listing has no website or reviews on it, although it does have an address and a phone number. We have spent months doing aggressive, in-depth NAP/local listing cleanups. We have 24 Google reviews with an average rating of 4.6 stars, and we're organically gathering reviews every week. We went through a site redesign at the beginning of this year, so we now have a mobile responsive website. We are appearing in the local pack for almost every other keyword that we have high organic rankings for, so we know it isn't necessarily an issue with our Google My Business listing. Does anyone have any ideas of what's going on, or what we can do to get our listing to appear in the local pack for this keyword? The keyword "orthodontist" is the single most important keyword to this client and our strategy, so we're open to any and all suggestions or thoughts.
Reviews and Ratings | | mothner0 -
Longer Meta Descriptions in Search Results?
I have noticed that some directory or profile sites are showing a longer than normal meta description in search results. How is this accomplished? All regular sites are only showing the normal amount, but these sites are showing a higher character limit in search results. NGNz7
Reviews and Ratings | | David-Kley0 -
What types of businesses does Google display reviews in SERP for?
In just the last week, it seems like Google has removed reviews for businesses in our industry (staffing), which is unfortunate since we've been working hard for those reviews. The effect has been to be completely left off the local google business results. One week, we're at the top of the business reviews with our location prominently featured on the map and the next, we aren't even listed. It seems like there must be list of industries in which Google takes reviews into account (or if they do, then at least displays the reviews in the results). For us, up until last week, if you searched "temp agencies", these reviews were included in SERP. Now, nothing. Is this fairly normal behavior for Google?
Reviews and Ratings | | Parker8180 -
Want to use Google Business Pages but Spam Reviews are putting me off
Not sure if I am missing something here...I have phoned and asked Google business how they deal with reviews which are potentially fake and damaging to a business reputation, it seems there is very little a small local business can do about them other than report the review with no guarantee of anyone helping ...Has anyone else had this issue as I would really like to use this service to assist with rankings on google? It is hard to convince (and to be honest I don't want to have to convince!) a local business that this is a good service at the same time as informing them they will more than likely have to spend extra time fending off fake reviews...Not seen any good answers anywhere else, ignoring the reviews, adding more positive reviews or replying/managing reviews are not an option. Hope someone can help with this, thanks
Reviews and Ratings | | imoprojects0 -
Local Business: Chiropractic Services & Massage Services - HOW TO BRAND
Hello! I have a client who has a chiropractic business and has started offering massage services. Client has registered a DBA For the massage component of the business. Client doesn't want to cross contaminate reviews and doesn't know whether or not he should brand the two businesses in one name or separately. Currently client has inconsistent business listings for the business and is unsure of the proper way to brand and optimize for local search. Example would be: Chiropractic AAAA Dr. John B - Chiropractic AAAA Massage BODI Chiropractic AAAA & Massage BODI Background info: Main business is one entity and second is registered as DBA. Right now, Chiropractor is a sole practitioner. in the past has had other chiropractors working in the office. Has only 1 website promoting both services Both operate out of the same location. What is the best way to optimize for local search for both services and what is the best way to brand without cross contaminating reviews online. If recommendation is to target local search separately for the services, should the client has 2 websites since these services target 2 different industries. Your feedback is greatly appreciated.
Reviews and Ratings | | BrentV0 -
Rich Snippets (Rating stars) not showing up on website in search results
Hello, I have All in One Schema.org Rich Snippets plugin installed on my WP websites for the star snippets to show up in google search results. I used the Item Review property in this plugin for the homepage and under Reviewer’s Name (added name of author), Item to be reviewed (added brand/business name) and Your Rating (of course 5 :)). Now, the problem occurring is that instead of stars showing up in search results, the date when the respective page was published is showing up in search results. This is happening with all the websites I added plugin in. Am I doing something wrong or what is happening. Please help as i want those stars to show up on the websites. Please help me with any plugin or useful info that can help me with this. Thanks!
Reviews and Ratings | | BrianBotts.0 -
How useful is Google Plus to a business?
Is Google Plus really very beneficial to a business, as our experience is that this is where difficult customers or even competitors can write bad reviews?
Reviews and Ratings | | CostumeD1