How to remove an unwanted Twitter account
-
Hello Mozers
We have just discovered a rogue social media account for our company which was set up back in 2015. It has our company name with 'ltd' tacked onto the end to make a unique handle. Unfortunately as we don't know who set it up, we don't have any of the usernames and passwords necessary to go into it to potentially remove it. Does any one have any suggestions?
Thanks
Catherine
-
You are welcome. I got very valuable help on this platform lately and I am going to use it even more in the future.
-
Hello Casare
Thank you - you have been really supportive!
-
Hi Catherine
I see. At my time it used to be free text...
I just checked it out. These are still messages going to the support, just with interactive questions and answers. Smart questions actually. I assume that somebody will read that question/answer thing and get back to you asap.
I would fill it out and give them a litte bit of time to get back to you. As ultima ratio you can also do what you suggested in your last message.
-
To clarify the third point. I did send a direct message to @TwitterSupport, which sent me into the iterative search! Should I actually Tweet my issue with the @TwitterSupport handle within the tweet?
Thanks for you help!
-
Thats annoying.
I would:
- send a private message to that twitter account (through twitter, actually a tweet, the owner then gets a notification)
- write a tweet and mention (@username) them in that tweet (the owner then also gets a notification)
- write a TWEET to the support: @TwitterSupport (they react very quickly to that in my experience)
-
It seems that Twitter, just like Google have a support which takes you down a search tree. Unfortunately I keep arriving at a dead end!
-
Hi Catherine,
IMO Twitter support might help you @ https://twitter.com/TwitterSupport?ref_src=twsrc^tfw&ref_url=https%3A%2F%2Fhelp.twitter.com%2F
Thanks
-
Maybe a Trademark Report: https://support.twitter.com/articles/18367. Not sure from your information if you meet the prerequisites to be successful with that.
Interesting article about possible solutions for that: http://follows.com/blog/2017/07/claim-twitter-already-taken
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do having social sharing icons such as Twitter and Pinterest slow down site speed?
We are debating a redesign of a travel site and wondering whether having social sharing buttons including Pinterest and Facebook above each image would slow down site speed and therefore have a negative impact on our rankings. We are deciding between having the icons above each image or just in the side bar of all pages. Many thanks, Penny
Social Media | | Pday0 -
Facebook Business Pages Cannot Be Opened If You Allready Have an account
Buon pormeriggio from 24 degrees C slightly cloudy Wetherby UK 🙂 I want to open a facebook business page for a client but i understand it has to be attached to my personal facebook account. This is a pain, one day I'll leave the digital game which then presents a problem for the next administrator, I mean i can hardly pass arounf my facebook user name & pasword. Then to add to the conundrum i hear the fix is to regioster a business account sound good so far but then you cant do this if you have a personal account... err WTF! So my question is what do socail media agencies do when they open facebook business pages, surely they are not ties to personal accounts? Any insights welcome,
Social Media | | Nightwing
Grazie,
David0 -
Possible to automate/semi-automate twitter followers into specified list(s) after the fact without doing so one-by-one?
I have a list of about 3,000 Twitter followers and would like to segment my followers into separate lists for "emergency preparedness" and "travel." Is there a tool that can help me automate this without reviewing each profile one-by-one?
Social Media | | Timmmmy0 -
My Twitter Username was CHANGED by Twitter!
My twitter user name australia was changed by twitter to Australia1_ My original user name has been given to Toursim Australia. I never saw any correspondence about this from Twitter (I may have deleted it), nor from Tourism Australia. I have managed to send 2 related support requests to twitter; Once explaining I couldn't log in - and their reply was; "The email address you're writing from does not match the email on this account. For privacy reasons, we can't offer any more information about the email." Second time that my account was suspended - they replied; "If you're writing in about Australia1_ being suspended, this account is not currently suspended" I don't believe this can be a trademark issue because you cannot trademark a place name. I would love an explanation from twitter- Any tips?
Social Media | | RR5000 -
Google+ & Twitter, what do I post?
Hello, My site is bobweikel.com What do I post on Google+ and Twitter? How often? Can my posts be the same for all 3: facebook, google+, and Twitter
Social Media | | BobGW0 -
Have You Found Examples Of Folks Buying Twitter Followers?
Check out this article..... USA Today “Handicapper” Danny Sheridan Bought Thousands of Twitter Followers: http://www.wagerminds.com/blog/danny-sheridan/usa-today-handicapper-danny-sheridan-bought-thousands-of-twitter-followers-6096/ Seems pretty clear Sheridan, who is not a particularly compelling celebrity, is purchasing Twitter followers. I remember when he first launched his Twitter account, he offered (on live radio spots) to donate $1 to charity for every follower he received for a few months. From the article: "Buying followers is, if you think about it, the height of narcissism. You’re buying followers to dupe casual Twitter users into thinking you’re more popular and influential than you really are. In turn, you’re hoping the phony popularity will help translate into actual popularity as legitimate users flock to a seemingly ‘popular’ Twitter user." Do you believe this is becoming a problem on Twitter, and do you think it actually can help him or anyone else?
Social Media | | wattssw0 -
Is Twitter Stealing Our Link Juice?
Something recently clicked in my mind when looking at the way our web developers were linking to our twitter accounts:. They were linking like this: A) https://twitter.com/#!/aczarto Instead of like this: B) https://twitter.com/aczarto
Social Media | | Czarto
(Due to a copy/paste from the address bar). Technically (A) is a link to the homepage of twitter and NOT to the individual twitter account as in **(B) **(The hash tag isn't technically part of the url, and traditionally Google has ignored everything after the hashtag) For me, this raises a few thoughts/comments: Make sure your web team is linking in (B) format and not just copy pasting the url when they visit your company's twitter page. I don't think twitter is doing this on purpose - but if they are - it is EVIL GENIUS! They are stealing lots of links heading into a user's account page and instead sending that link juice to their home page. Does Google-bot follow hash tags? ie: When Google hits the link (A), does it crawl twitter.com/ or does it crawl twitter.com/#!/aczarto? Is this a tactic that can be leveraged by others to try and direct links to other pages? ie: MyWebStore.com/money-page/#show-link-bait that generates shares that actually produce links to the site's money page instead of the intended link-bait. Could this be possibly considered cloaking? Looking forward to people's thoughts...3
