Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
GMB best practice for chiropractic office (individual vs. business pages)
-
For a chiropractic or other doctor's office with multiple doctors, should each have their own personal Google My Business page page AND a business page for the practice? If they just have a business page now, is it worth creating a page for each of the individual doctors? And what if some of them have different focuses (like a acupuncturist and chiropractor), does that mean you should make individual doctor pages when you otherwise wouldn't bother?
And IF we should create pages for the individual doctors, should they all have the same address and website since they work in the same practice.
Curious if there is a best practice for this... has anyone seen positive or negative results with or without the individual doctor pages?
Thanks!
-
1.) If the business is brand new, and there is no record of it on the Internet as of yet, then I would only recommend creating practitioner listings if it is necessary to point out an area of specialization. So, for example if a medical practice has 5 MDs, the listing for the practice covers that, with no added listings needed. But, if a medical practice has 5 MDs and an Otolaryngologist, it may be good marketing to give the specialist his own listing, because it has its own GMB category and won’t be competing with the practice for rankings. *However, read on to understand the challenges being undertaken any time a multi-practitioner listing is created
2.) If the multi-practitioner business is not new, chances are very good that there are listings out there for present, past, and even deceased practitioners.
- If a partner is current, be sure you point his listing at a landing page on the practice’s website, instead of at the homepage, see if you can differentiate categories, and do your utmost to optimize the practice’s own listing — the point here is to prevent practitioners from outranking the practice. What do I mean by optimization? Be sure the practice’s GMB listing is fully filled out, you’ve got amazing photos, you’re actively earning and responding to reviews, you’re publishing a Google Post at least once a week, and your citations across the web are consistent. These things should all strengthen the listing for the practice.
- If a partner is no longer with the practice, it’s ideal to unverify the listing and ask Google to market it as moved to the practice — not to the practitioner’s new location. Sound goofy? Read Joy Hawkins’ smart explanation of this convoluted issue.
- If, sadly, a practitioner has passed away, contact Google to show them an obituary so that the listing can be removed.
- If a listing represents what is actually a solo practitioner (instead of a partner in a multi-practitioner business model) and his GMB listing is now competing with the listing for his business, you can ask Google to merge the two listings.
Source
Not-Actually-the-Best Local SEO PracticesIF THIS ANSWER WERE USEFUL MARK IT AS A GOOD ANSWER

-
Hi Roman,
Thanks for the response! What do you mean by "members of a GMB page?" Are you referring to users? Those aren't public as far as I am aware so I am not sure how that would help.
-
In my opinion, the best option is to use a single account for business and then you can set the different members of that business.
Every user can have a single account for their own use, but everyone will be a member of the same clinic.
Just try to imagine the work and effort involved in rank a single website, on-page optimization, off-page optimization, pay for ads, email and so on.
ok now multiply by for every member....does not make sense.
On the other hand, if you have
- member-a
- member-b
- member-c
- member-d
- member-e
Which of them will have priority?
Which of them will be the brand?
What happen if some leave the others?If they going to share the same space
as a coworkers, is the same you need to verify just one place in Google BusinessIn summary: Create a main brand such as "Los Angeles Chiropractic Buro" with several members such as A, B, and C you can even create a single page for every member like a profile page.
IF THIS ANSWER WERE USEFUL MARK IT AS A GOOD ANSWER

Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??
Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL : www.yolobus.in
Local Listings | | AnkitS.19900 -
Adding Multiple Country Locations for Google Business Listings
Hi Moz community, I hope everyone is well. I would like to ask for your advice on how to show a Google Business listing in both the UK and US for our brand. I understand that you can add multiple locations to your Google listing under the 'Manage Locations' tab but I wasn't quite sure how it worked in practice. I have a couple of questions below: If we have 2 registered locations/offices (one in the UK and one in the US) are we able to create 2 separate locations that will show our business listing correctly in the right-hand margin when people search for our brand in the US and UK respectively? If so, when a user finds our business listing in the US, are we able to serve them our US website version when they click the 'Website' button, as opposed to showing them our UK website? Our US website has been created as a sub-directory from our main UK site and can be seen as: www.example.com/us/ I hope someone is able to help, and thank you in advance.
Local Listings | | Katarina-Borovska
Katarina0 -
Google My Business answers not appearing
We've been trying to use the GMB Q&A feature as a lot of customers seem to be engaging with the listing/asking relevant questions. However, sometimes we answer a question directly from the business listing account but it does not appear (no error message is shown when posting either). When we go to re-post the answer, the text is sometimes still visible in the answer box field. Any ideas what might be causing the issue?
Local Listings | | Wagada1 -
"Duplicate" on Google Local - Attorney and Business Listing
For our law firm, we have a Google Local listing for the firm (Riddell Law LLC). Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it). Both listings are at the same address. Moz Local says these are "duplicates" - is that true? Would Google penalize us for this? I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it! Thank you!!
Local Listings | | bpurdue0 -
Google My Business for 2 Websites With the Same Location
Hi,
Local Listings | | alihus
My client has two separate websites with different business names but under one location and phone number. The websites are for two separate services that he offers.
My question is that if creating two Google+ for business pages for the two businesses bad for their SEO or local ranks?
And what about creating local listings for both?(This does not seem logical to me personally!!)
Thank you for the kind answers in advance.0 -
Our satellite office isn't showing up on Google maps. How can we add it?
We are trying to include maps to our locations on our "Contact" page, and in taking these maps from Google, we came upon the following issue: We have Google+ listings for several of our satellite offices, which are set up through Carr Workplaces. When we look on maps, we can only find the Carr Workplace listing, rather than the listing for our business at that location. Obviously, we don't want to display the map that way on our own page; we want the map to show our business name. I realize that Google only wants fully-staffed businesses to be displayed on maps, and so whether or not we belong there is up for debate within our company. That said, we'd like to know how to make the maps listing work regardless. Thanks!
Local Listings | | ScottImageWorks0 -
What is the ideal length of a business description for citations?
I am trying to write a business description for building citations. What is the ideal length or word count for this? I am using Yext to help get them listed, did a lot of searching for an answer and was unable to come up with a definite answer. Any help would be great! The business I am working on for this is James River Church, they have 2 locations. So I am trying to write a unique description for both locations.
Local Listings | | chris.oursbourn0 -
Best Local Citation Building Services
Hi, have any of you ever used a local citation building service? Are some better than others, any recommendations? Any bad experiences or companies to avoid? I'm fairly new to the process and it looks like there's a lot of snake oil salesmen in this vertical, so any and all insight you could give me would be great! Thank you in advance, I look forward to hearing feedback from all of you!
Local Listings | | maxcarnage0