Different statistics in Google Analytics

[conversal]

Hi!

A client of mine is having some trouble on his Google Analytics overview.

When he checks the yearly report with number of visitors, new visitors, returning, ... he gets statistics that doesn't match mine. Also, he gets a notation from Google that no hits were fired, although the script is still there. On the other hand, I (logged in with another account) am seeing all statistics correctly.

FYI: no filters were installed, nor segments, ...

Why does the client see different and incorrect statistics? There should be a setting or something I'm overseeing.

Hope you guys can help.

[BlueprintMarketing]

I agree with Maritn,

• different views on the same property,
• check for segment or filter
• Google is sampling your data
• Google hasn’t processed your data yet
• or
• Analytics Diagnostic Notifications are returning a “Redundant Views

Most small to average websites are safe to assume that Google Analytics is 6 to 8 hours behind.

• https://blog.kissmetrics.com/google-analytics-data-errors/
• https://moz.com/ugc/category/analytics

If needed Debug

1. https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna?hl=en
2. https://get.google.com/tagassistant/
3. Check that GA http://www.gachecker.com/

• https://developers.google.com/analytics/devguides/collection/gtagjs/
• https://developers.google.com/analytics/devguides/collection/analyticsjs/

https://www.analyticsmania.com/post/common-google-tag-manager-mistakes/

Hope this helps (sorry in a rush)All the best,Tom

[Martijn_Scheijbeler]

HI,

If you're not looking at one of the default reports and are either using a segment or filter it could be that you're looking at sampled data. This can cause you to see a difference in results. If that's not the case then it's actually very likely that you're looking at different views within the same property. If you're really looking at default reports, same date range and same view the chances that you'll see different data are close to zero.