How valuable is non-local organic traffic for local business?
-
Hey friends!
I work for a local digital marketing agency in Greenville, SC – serving primarily local small businesses. Over the past six months, we've increased our monthly organic traffic by almost 100%. The majority of this traffic is coming to blogs we've written over the past year on industry topics and trends. I love seeing our traffic increase, but it hasn't necessarily translated to more quality leads. Conversion numbers have largely remained the same. I think one reason is that a lot of this traffic isn't local.
Here's my question: as a local business, how valuable is content that ranks well and drives organic traffic, when the traffic isn't local, and from users we would never work with?
A lot of this content has earned links and grown our authority, so I suppose we've seen benefit, but I'm struggling to convince myself that it's really that valuable. I know local content is key, but it feels like what we want to educate on isn't searched locally.
Would love to hear your thoughts! Thanks!
-
Thumbs up, Sean!
-
-
Hey Sean,
Hope you reported the fake address listings. Those are the ones that Google will actually remove!
-
I recently had some issues with an individual who was actually opening several fraudulent scammy businesses from P.O. Box addresses and UPS Stores for the purpose of getting the SEO benefits received on a local level. for one thing having relevance to be in big directories will gain your site authority (Not all directories do but, white pages, yellows pages, definitely the chamber of commerce)
Additionally, that whole #1 organic 33% of searches statistic definitely get's thrown out the window with the implementation of a map listing. This in combination with the bidding war typically seen above any valued local key term, I'd be impressed to see #1 organic banking 18% of traffic referred from Google. I don't have numbers to back it's just a hypothetical guess. Metaphorically it's like going from a simple game of Texas Holdem to Omaha Hi/Lo split and not knowing how to scoop the pot LOL!
I see only percs from the versatility of benefiting from local and national search results.
-
Hey Miriam! S'been a while : )
-
My pleasure, Brooks. I always enjoy your contributions here very much!
-
Thank you so much, Miriam, this is very helpful!
-
Thanks Nick, good word: that valuable content and positive site-wide metrics should always benefit the site and brand in the long run.
-
Very fine suggestion, Chris!
-
I've engaged with local marketing companies who had big plans for bringing in nationwide leads and had little care for developing their firm's local relevance. Nor did they have an understanding of the difference in difficulty for a small marketing company to convert local leads into new business vs. converting geographically diverse leads (which they struggled to get anyway).
As a small marketing company, the sweet spot is definitely local business and no doubt, in Greenville NC, there is more business than you can handle. There are so many ways to develop content that will put your firm directly in view of local businesses that need you and that will pay for your services. It requires an embrace of your locality and a creative exuberance for content about it and forgoing thoughts of leads coming in from all corners of the country. If you do those things well first, leads will come from other places.
You say you write blog posts about industry topics and trends. As I'm sure you've noticed, so does almost everyone else, right? Why not get creative in combining marketing topics with the life and times of the typical Greenvillian? I guarantee you will enjoy the writing much more and your traffic will start coming in from closer to home.
-
Hi Brooks,
This is such a good topic. It's one I've encountered previously.
So, the issue is that your particular business model has national applicability. Digital marketing is a topic of national/international interest, vs. if you were creating content for something like your local farmer's market association or something along those lines.
Despite this, as you've realized, the national interest your content is earning (congratulations, by the way) is building your authority relative to its topic. In a RankBrain environment, this is definitely a good thing. Appearing as a result for national searches means you are also appearing as a result for your target clients in South Carolina when they do those same searches. Remember, too, that organic authority underpins local rankings. So, there is no negative here, if Google is more and more associating your domain with expertise on a set of topics.
Basically, you are in an enviable position here to turn a good thing into a better thing! The leads you are getting from non-local clients could actually be a wonderful opportunity for you to create some goodwill, both B2C and B2B. Hopefully, Brooks, as an active member of an industry, you've gotten to know some other good folks at quality agencies. Instead of just turning these leads away, why not refer them to people you trust? And, ask friendly colleagues that if they ever get leads from businesses in SC, they think of you, as your business thrives on serving these particular customers. I have found, over the years, that potential clients sincerely appreciate being referred to a trusted source. It's such a confusing world out there, sadly littered with scammers, and you can help out a business owner in an important way by doing more than just saying "no".
Hope these thoughts are helpful!
-
If the blog posts have good user metrics on them (time on site, pages per session, etc.), it should, in theory, help your website rankings over time. The agency I work for has run into this as well, where the website traffic will increase, but leads will remain constant or won't increase near as much.
I say there is a positive benefit as your blog posts could get increase brand awareness, and maybe get referenced and linked to, which helps your overall website authority, but it is definitely a long game, and the short-term benefit will be very little.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Changing Business Address on Google Profile & Citations
Hello, I'm looking to change a business address to a new one on a Google business profile (still in the same area but on a different street). So, I'll need to update all citations and website with the new address - Is it recommended to update the citations & website first, and then change the address on the Google business profile, or vice-versa? Looking to do this as safely as possible without negatively impacting the rankings much. I'm seeing a lot of conflicting information on this. Thanks in advance.
Local SEO | | UpLinkSEO0 -
Considering Switching Domain from .ca to .com for Service Area Business - What is the Risk / Reward?
Hello, Thank you to anyone who takes the time to share their thoughts on this. I will preface this by saying that I am very new to the community and have lots to learn, so please forgive any obvious errors on my part. That having been said am very happy to receive positive criticism and feedback 🙂 Quick Background: We are a high end mobile wellness business based in Toronto Canada offering in home/office servicing including: yoga, pilates, nutrition, meditation, chiropractors, etc... As we are expanding we are transitioning form new leads coming from business partners and word of mouth to driving new business online As such we have an new Squarespace site (which is the first site I ever built, so any feedback is welcome) and are venturing into social media, SEO, local citations etc... for the first time We have a significant content catalogue originally for client and instructor education that we are now repurposing for this new digital adventure but have not yet deployed While currently focused in Torotno, we have plans to expand to several other countries in the next two years. As the site is quite new and we have little content or incoming links I was thinking now is the time to switch to .com from .ca before we roll out Website: www.anahana.ca Risk Reward? & Other Issues? Both domains are currently verified with Squarespace, and it seems easy enough to switch. What could blow up by making this switch which I might not be aware of? Our emails and business card use the .ca, but I don't think this would matter too much 6-12 months out... is there something else I might be missing on this? .com and using subfolders or subdomains as opposed to country specific TLDs ? This is something I am still working on understanding, but from what I have learned thus far, if we are going to progressively roll out a large content library, is it not better from an SEO standpoint to have this all in one domain? Local SEO and legal considerations for TLDs when operating local Service Area Businesses. I am sure there are many other angles here that I am missing and am not really looking for any hard answer on much of this, but any general advice, suggested resources, and experienced insights would be extremely helpful. Thanks so much, cj
Local SEO | | CJ7770 -
Is dynamic keyword insertion a viable local SEO tactic/strategy for your content?
Hi mozzers, I have a meeting tomorrow with the dev team to discuss about dynamic keyword insertion implementation on a new site. This site currently holds 40 geo specific microsites with several service pages each carrying unique content. These pages(about 400 pages) are seen by VP of marketing as hard to maintain and inconvenient when wanting to change content across these pages. The VP is looking to automate content as much as possible without hurting our local SEO efforts. The dev team will be asking me if dynamic keyword insertion could a viable strategy for these 40 locations without harming local SEO. Currently we have a robust local SEO strategy in place and wouldn't want to change it unless dynamic keyword insertion is a viable option and won't hurt all the seo efforts that are in place? If this is not a viable solution, any recommendations on any other solutions we could use to satisfy the VP? If you have used DKI for your local SEO efforts, please share your thoughts and results that you have seen. Any real case scenario data/knowledge would be really helpful. Thank you!
Local SEO | | Ideas-Money-Art0 -
How important is citations for an online business?
If you run an online business, just how important is citation building? Our client does not want to disclose her physical home address from where she operates and the campaign does not consist of any local keywords. Should we then focus on link building and growing the site's DA instead? As well as getting onpage elements optimised. Many thanks in advance for your input!
Local SEO | | Gavo0 -
Reduction in organic visits due to AdWord changes
Wondering if anyone else has noticed a change in site performance since Google has changed the way Adwords are displayed. We have a site that has been performing well, however this year visits have dropped by 20%. The performance of the keywords has remained the same and bounce rate has actually reduced. My suspicion is that with Google removing the Ad links from the right side of the page and placing 4 ads at the top of the page, this has pushed down the organinc results. Looking at some of the search results we now appear beyond the results page fold despite being the 1st orgainc result. The Ad results has site links and there is the Map with local results all pushing our first organic result of the screen. Has anyone else found this an issue or should I look elsewhere for the drop in visits? (The overall searches for our search terms has not dropped, just our percentage share has)
Local SEO | | smartcow1 -
How should i Get Max Traffic To my website
Hello Dear Moz friends, I am New to This Forum, I just Want to ask How should I get maximum traffic to My website??
Local SEO | | falguniwpi
As i Have done All The things Correct, But i am Not getting Good traffic To my website, Posted on Forums, regular facebook posting, G+, But Still i am Not Getting good visitors to my website. Please Suggest me some Good Traffic Generation Sources, Thank you0 -
What is the best SEO tool for tracking local rankings
Hi Can anyone recommend what they think the best tool is to track local rankings. I want to manage several small businesses' visibility and I am not sure which one is the best. I have been told that "Bright local" and "SEO PowerSuite" are the best in the business. Is that true? or is there something better out there Thanks
Local SEO | | coolhandluc0 -
How to market web design and SEO company locally
Hello, I'm looking for easy (yah right, correct?) ways to market locally my web solutions company. I do web design, E-commerce web design, and I start informational and E-commerce companies for people starting at $1000/month - only new companies, later I'll do a little more E-commerce stuff. Looking for inexpensive, fairly easy ways to market locally. Thanks!
Local SEO | | BobGW0