Need your Opinion on Bounce Rate Analysis
-
I'm currently doing a bounce rate analysis for our resource pages. These are information article pages - mix of plain texts and those containing either images, infographics, videos or even podcasts.
By the way, I did search for bounce rate topics here, but I felt like i still need to post this. Unless I've overlooked a similar post, my apologies.
It's a first for me to do an in-depth BR analysis, so I need to clarify few things.
- What is a good or bad range bounce rate? Is there even a range comparison? Like when can you say a bounce rate is high for an information type page? I've read some stuff online but they're confusing.
- What other Analytics factors should I consider looking at together with bounce rate?
- For pages (which purposely educate visitors) with high bounce rate, can you guys suggest tips to improve it?
I would appreciate and value any advise. Thanks a lot!
-
Dedicate some time to exclude SPAM referral links from your bounce rate analysis. SPAM links are notorious for providing skewed data in these areas.
I would also look into average time on page and pages per visit depending on source/medium.
-
Thanks Kevin. This is helpful too.
-
Bounce rates will greatly vary based on industry/type of sites. Is a high bounce rate good or bad? Depends. If you objective of your marketing is to drive phone calls, a page may have a high bounce rate if the user found the correct content and calls you. So I would recommend do some additional data analysis via session recordings and phone tracking and analyze what the visitors do.
FYI, here some stats from custommedialabs:
- 20% – 45% for e-commerce and retail websites
- 25% – 55% for B2B websites
- 30% – 55% for lead generation websites
- 35% – 60% for non-ecommerce content websites
- 60% – 90% for landing pages
- 65% – 90% for dictionaries, portals, blogs and generally websites that revolve around news and events
Good luck!
-
Thanks Popidev. Will take a look
-
I found this recent Whiteboard Friday on bounce rates super interesting. Might be of some relevance.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do I need a separate Google Analytics ID for a subdomain on my website?
Hello Everyone, I would like to know if I need a separate Google Analytics ID for a subdomain on my website? I have a sub-domain within my website, and the software for the site on the subdomain is asking for a Google Analytics ID. Should I be using the same Google Analytics ID as the main domain or should I be creating a new Google Analytics profile or ID? Thanks. Ryan
Reporting & Analytics | | RyanUK0 -
Why few pages have more than 100% bounce rate?
Hello All, For my ecommerce site approx more than 30k products I have. In Google Analytic approx daily for few products approx 10-15 products bounce rate show 300%, 200%, 150%, 140%, 125% how? and what is the solution? Product page daily change. Thanks!
Reporting & Analytics | | Johny123450 -
Google Search Console (new GWT) - Does a language specific sub folder need its own GSC profile
HI I've got a clients site set which targets 3 language/countries: English via the main site on the domain.com Turkish via a Turkish language site on a subfolder domain.com/tr/ And German via domain.de The devs have set up .com and .de in GSC and is reporting data in both However there's no data in the domain/com/tr GSC profile ! Is that because its on a subfolder so data pertaining to it is being reported in the main domain.com GSC account ? Or does something more need to be done to set up the Turkish subfolder in GSC ? If so what ? All Best Dan
Reporting & Analytics | | Dan-Lawrence0 -
Bounce Rate Question - The percent calculated does not add up
Hello All, I'm attempting to see why organic search bounce rate has increased by 5% when compared to last year for a certain section of my website. I am using a custom segment to filter the specific pages I want to look at. Once the custom segment is set, I go to Acquisition - > Channels - > Organic. Then, I click the Landing Pages tab. Because we don't have keyword data anymore the only thing I can look at is the landing pages that contributed to the change in bounce. Finally, I set my date range and compare to the same date range as last year. Once I set the date range I am presented with a list of URLs and the percent change in bounce rate for each URL. This is where I get confused. If you look at the average bounce rate at the top of the column (example 1 attached) it does not add up with the data below it. If you export all of the data to excel, and then do an "Average" function in Excel, the data adds up to 17.29% instead of 35.04% for Sept. 2013. Why does this not add up? Isn't GA calculating the Average? Also, I always notice several URLs with only 1 session per URL. Several of these 1 session URLs have a 100% bounce rate. Since the bounce rate at the top of the column (example1) is a reflection of the average bounce rate, wouldn't these 1 session URLs significantly distort my data? I ultimately just want to see the pages that are contributing to the increased bounce rate when compared to last year. Having a hard time figuring this one out. Thank you all, Dave zMfAGls
Reporting & Analytics | | DaveGuyMan0 -
Tag Manager & Universal Analytics Code - Do you need both?
Hi Mozzers I've created a container for a domain in Google Tag Manager. Within that container I've created a tag for universal analytics with track type "Page view" and the firing rule "all pages". Can I then replace the Universal Analytics code with the tag manager code? Would it still track all the normal data in Google Analytics? There are no events setup up yet so that's not a concern but there are goals setup tracking which are triggered by a page view. Would they be affected? Thanks Anthony
Reporting & Analytics | | Tone_Agency1 -
Open internal links in a new tab increase bonus rate?
Hello! This week I used a simple method to reduce my blog Google Analytics bounce rate. My blog all the posts are guides, in order to follow them, user need to download a zip file (same zip file). Otherwise they can't. Therefore I added a separate blog post to download all the necessary files. As a result of that I can reduce my bounce rate from 62-70% to 45-50% level. Now I'm thinking to open that zip file download page in a new tab. If I open my blog zip file download page, in a new tab. It will again increase my bounce rate? I reduced my bounce rate using that zip file download page. Thanks!
Reporting & Analytics | | Godad0 -
If a page bounces in the woods, can Google Panda hear it?
I have read that after the Panda update a site's bounce rate is an important ranking metric. However, can anyone confirm whether all pages count equally? For instance, my home page gets 5000% more traffic than Deep Page X. If Deep Page X has a poor bounce rate, does it matter as much as if my Homepage has a bad bounce rate? I am guessing not, but wanted to open it up for discussion. If not, it has me wondering on what to do for some of my database driven content. I have some dynamically created pages that have higher bounce rates and minimal unique content. They aren't pure spam or junk, but are likely only about 1% unique from one another. Sounds like a no brainer change post-Panda, right? Well, what if I was the only one targeting the keywords for these pages? The pages pull from info I stored on the U.S. government stimulus program (related to my industry). It then has just about every city, state and county combo in the country for my product. For instance, a page <title>might be "Flemington, NJ Widgets - Somerset County". Something that no one else is targeting and drives minimal traffic.</p> <p> </p> <p>Do I take this content down? I didn't have any affects, positive or negative from Panda, so I am hesitant to take down thousands of Google cached pages.</p></title>
Reporting & Analytics | | TheDude0 -
Low bounce rate; need help troubleshooting code
I've had an outside developer do a bunch of custom work in Google Analytics to get my site to integrate with Foxycart and accurately report sales in the ecommerce section. With a foxycart upgrade came more GA tweaking, and now my bounce rate is at 1-2%. I know this isn't right, and suspecting there is something triggering GA a second time, causing a second page load, or something. Could someone that loves code look at http://www.strikemodels.com/ and tell me if they can easily spot what's obliterating the accuracy of my bounce rate calculations? Or do I need to go back to my dev and up the can of GA worms to troubleshoot things? As you can tell by the code, I'm running the latest version of WP with a few plugins, Thesis 1.8, and on Apache.
Reporting & Analytics | | KeriMorgret0