Editing Google Analytics eCommerce Javascript for Volusion

[jhooley]

Does anyone know how to edit the ecommerce javascript with Volusion dynamic variables? I thought I did it correctly but none of the information got recorded in GA. It recorded that there was a transaction made but not info on the purchase price, order #, etc. This is the current code I am using:

NOTE: In Volusions customer support center they provided this information:

Where Order-Specific Information is Generated

Order-specific information can be generated by JavaScript on the OrderFinished.asp page within Volusion. On this page, two JavaScript arrays will be initialized that advanced users may need to be aware of. The arrays and their contents are as follow:
Order Array Contents

Order[0] = Order ID
    Order[1] = Unused
    Order[2] = Payment Amount
    Order[3] = Affiliate Commisionable Value
    Order[4] = Sales Tax
    Order[5] = Total Shipping Cost
    Order[6] = Billing City
    Order[7] = Billing State
    Order[8] = Billing Country

OrderDetails Array Contents

OrderDetails[X][0] = Order ID
    OrderDetails[X][1] = Order Detail ID
    OrderDetails[X][2] = Product Code
    OrderDetails[X][3] = Product Name
    OrderDetails[X][4] = (unused)
    OrderDetails[X][5] = Product Price
    OrderDetails[X][6] = Quantity

Note that in the above example, X refers to a line item number (beginning from zero). Note that there can be multiple Order Details arrays - one for each item contained within an order.

I'm a newbie at Analytics installation and could really use any help.

Thanks!

[bjcbranding]

Thanks Gary! We've been looking everywhere and have tried several codes ourselves. Hoping this will work for our client's site.

[Fretmaster]

Hi Jessica, The URLs below should help you out. http://guerrillo.com/add-google-analytics-volusion-store/ http://traffikco.com/blog/add-ecommerce-and-google-analytics-tracking-to-your-volusion-site/ It is not super technical stuff as long as you know how to copy paste it in my opinion. Best Regards, Gary

[Volusion.com]

Hi Jessica, I work for Volusion and saw your question a couple of weeks ago. I sent you a private message but didn't hear back. There's a couple issues here.

As, Russ said above, you're referencing javascript variables inside single quotes, so the values for these variables are not 'seen'. If you take all references to Order[some digit]' out of the 'single quotes', google analytics should be able to 'see' the appropriate values. For example:

Where you have:

'Order[0]',           // order ID - required

Should show like (no single quotes):

Order[0],           // order ID - required

You would do this every time you see a reference to Order[some digit] and OrderDetails[x][some digit].

The second issue is a bit more complex. To send information about each product a customer may have ordered, you would need to loop through each set of products in the OrderDetails array. Because of the technical nature of the explanation, it would probably be simplest if you could privately message us your store url so we can make the updates for you.

Or, you could remove the existing google analytics you've implemented (general tracking and ecommerce tracking)...and use the recommended installation from the Volusion knowledge-base.

Hope this is helpful and please don't hesitate to reach out on a private message for more info.

Thank you.

[HiveDigitalInc]

From my first look, you are trying to call Javascript variables inside apostrophes. Should probably look like below, but I am just guessing.

_gaq.push(['_addItem',
 OrderDetails[X][0],  
 OrderDetails[X][2],
 OrderDetails[X][3],
 '',
 OrderDetails[X][5],  
 OrderDetails[X][6]  
 ]);

and the same would go for the other Order data.