Multiple Businesses in One Location + In One Google Places Account Under Review
-
HI,
My Problem: Multiple businesses in one location, under one Google Places account, one being reviewed.
My Question: see very bottom of this post
Background: I am trying to help a client get both of his businesses ranking in Google Places. The problem is the office building has multiple doctors/practices in the same building and gave no business suite numbers to doctors that rent office space. Here is the list of the other businesses in the office: http://www.fullcirclefamilycare.com/health_care.htm. The problem escalates because the doctor I am trying to help has a chiropractic business & a spinal decompression business, both legal entities, both different registered company names, different phone numbers, and websites, but both located in this office building. He rents two offices (they should be suites) in the building. The problem escalates even more because the doctor has registered both locations (see below) in his Google Places account:
Westchester Spinal Decompression Center
1241 Mamaroneck Avenue, White Plains, NY 10605 (914) 421-1502 Joint Effort Chiropractic
1241 Mamaroneck Ave., White Plains, NY 10605 (914) 368-7668
jointeffortchiro.comThe first (spinal decompression) was registered a long time ago and ranks #1 for "spinal decompression white plains NY." The second he just confirmed the Google Post card a few weeks ago and has been under review since.
More research so you can help me better:
The "The Shop for Holistic Health / The Shop at Full Circle", a businesses location in the same office building has verified their account and ranks #1 for "women's health care white plains NY" and "midwife white plains NY." Another business,in the same office building "Keras-Donaghy Melissa S", has not claimed their listing and ranks #1 for "Women’s Health physical Therapist white plains NY" Another business, "Kuhl Josephine MD," has not claimed their listing ranks in the top 10 for "Adolescent Psychiatrist white plains NY."
My Question: What do I do, wait it out and see if Google will remove the "under review" under his current Google Places account or do I add a suite number now and see if Google will send another post card? Or do I create a new account, add the business, add a suite number this time, and see if they will confirm it. I don't want to do this because the doctor already has 12 reviews on this Google Places account. If I do do this, what do I do with the Google Places account under review?
-
When you say major sites, are you talking yelp, citysearch, etc.?
With those there is no problem with getting reviews on a Dr. Name. On Google, you will even see XYZ Clinic, Dr. Smith, XYZ clinic Dr. Jones, etc. so the clinic ends up with multiple places listings by also listing the docs.
Check out optometrists Houston 77006. There is a clinic called Eye Excellence and they have a site local listing with three individual optometrists listed as Eye Excellence - Dr. A, Eye Excellence Dr. B, and Eye Excellence Dr. C. Two of these even have the same phone number and all display the same photos, etc.
If there are other review sites that you are speaking of, let me know.
-
HI Robert,
And when you choose to promote the doctor like you suggested, how do you work citations on major sites...since most are listing Company name, Address, Phone Number.
Jeff
-
This is not uncommon, there are a couple of ways you can work around what you have. First, have you checked with a Google rep (are you doing any PPC, etc?). You might find a bit of assistance there, if so.
Assuming you don't want to continue the trudge, you keep the spinal decomp listing.
Create a Places account for the Dr. : Dr. Crack Backsnapper, D.C. address, suite 102, etc. Use new phone number. You can still link to his website. The only thing will be that he will show up as Dr. as opposed to Joint Effort Clinic. Now, in case there is a fear around the name, branding, etc. I would seek to disavow it. One of my clients is a DC in a large city. He is the Chiro for a pro baseball and a pro football team. He had a clinic name as yours does, but no one searches on that name. They are searching for the doc. When you refer a friend, it is rare you say Joint Effort Clinic, but rather, Dr. Backsnapper.
If, by chance, Google lets the clinic name through in spite of the decomp, you will have to make a decision on the Dr. Versus Clinic issue.
Hope this is helpful.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google+ advice
I am in the process of finalizing G+ pages for our financial institution's 70 locations. So far, the only things I see in my control (set-up only) are the basics - address, phone number, website, description, categories, etc. I do have some great information for additional information (drive-through hours, products, services, etc.), but I see that there's not a place for those. So aside from ensuring accuracy, choosing the best categories provided by Google, uploading quality pics, writing an effective/optimized description, and making sure my pins are correct, any other tips for making these the best pages the best I can? The only thing in my scope is page set-up. Our social media coordinator will be mitigating reviews and posting content. Thanks!
Image & Video Optimization | | SSFCU0 -
Taking control over Google Places and Google+ Pages?
Hi we have a client who has about 40 different stores around the country. Most of the stores have their own Google+ Pages or Google Places. We want to take control of all 40 stores from a centralized location. So we can control their Google+ Pages/Google Places to improve them, and keep them uniformed with each other.How/Can can we do this? Does Google provide any way to do this? Thanks, Mark
Image & Video Optimization | | MBASydney0 -
Old location in Google Places/Google Local
So I started at my company around six months ago. I claimed the company's Google+ page, and have been actively updating it. I also took the step of claiming the company's location in Google Places as well (yes, I know Google is shutting down Google Places in favor of Google+, but I figured it was a logical step to take anyway). Here's my dilemma: the company moved locations 2-3 years ago. That old location is still appearing in Google Places, and it also has its own Google+ page. Is there a recommended way to redirect that old location to our new office in Google Places and Google+?
Image & Video Optimization | | ufmedia0 -
Google Local pulling incorrect business name
A client mistakenly put her business name in one of the directories with "In" after the name for" incorporated". She wants to remove the "In" because it just looks weird, but we cannot figure out how, its showing up in google local too now. She did update her infousa listing but that didn't help.
Image & Video Optimization | | handsun0 -
City/Town content pages for a local business
Earlier this month I asked a private question on the use of schema for service area pages on a home improvement contractors website. The question led to Miriam Ellis giving me some great ideas about creating content for pages specific to the clients service area. The goal here would be to rank for [roofing contractor + city] using a URL similar to: mycompany.com/service-areas/city-state A great idea Miriam gave me for creating content for these pages: Showcasing a previous project in that city/town with a well-written project description, photos, videos and client testimonials. Her advice is excellent and I wanted to share it with you. I also wanted to open up the discussion and see what others have had success with. If the company is relatively new, and doesn’t have the work history to create pages such as this, what would you do?
Image & Video Optimization | | WilliamCarr0 -
Can you get in trouble/get results by sub-dividing one physical address into suites for local search?
We have a client in our area that offers a multitude of home services -- plumbing, HVAC repair, landscaping, etc. -- out of one physical location. It makes it difficult for them to rank highly for all of their services in local search since many of the competitors that rank highly only offer one of the services that they do. They have come to me asking if they could create a Google place page for each service by making imaginary suites for their main address. So, for example, plumbing would be located at 100 Main Street, Suite A; and HVAC repair would be located at 100 Main St., Suite B; etc.? Seems like this is either a great idea or could get you into some Google trouble. Has anyone experienced anything similar? Thanks
Image & Video Optimization | | monkeeboy0 -
Google News
So, hi mozzers! I have a website with press release, and i like to add the rss feeds to the google news of published press release. All press release on our website, are revied from journalists of press firm here, and than published. Can you tell us, more steps about the submission to google,msn and yahoo news? What kind of terms and conditions, etc... and where to add. Thanks
Image & Video Optimization | | leadsprofi0 -
Local Keyword vs Business Name in URL
I am working with a local business owner who has purchased multiple domains. One includes the geographic area she serves and the type of business she runs. The other includes her business name and the type of business she runs. She is unsure of which domain she would like to use as the main URL for her business website. When choosing a domain for a small, local business, would you consider it advantageous to have the main geographic area that the business serves in the URL rather than the actual name of the business? What would be the best use of domain name which isn't selected from a SEO standpoint?
Image & Video Optimization | | Neustop0