Hrm. That's very odd since you changed your business stuff, it's not showing on your page as changed. Unfortunately, I'm not sure what exactly is going on. It looks like to me -- from reading Facebook's dev forums -- that you're not the only one with this problem and that Facebook itself hasn't come out with a solution or answered anyone's questions. I'll poke around some more and keep my eye out, but unfortunately, I'm not really sure how to fix this.
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Posts made by EricaMcGillivray
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RE: Why can't anyone check in on my Facebook Page?
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RE: Why can't anyone check in on my Facebook Page?
So I'm still seeing your category as "Travel & Transportation" not "Local Business." I've attached a screenshot of where you need to make it a "Local Business" in the categories in settings in order to enable check-in functionality.
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RE: Why can't anyone check in on my Facebook Page?
You're welcome. Let me know how it goes!
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RE: Why can't anyone check in on my Facebook Page?
In order to have check-ins on Facebook, you must have the category of your page listed as a "local business." Currently, it's set at "Travel & Transportation." I'm not sure how long it takes once you switch it over to get back the check-in ability.
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RE: Videos perform poorly on facebook...why?
Hi Noah,
There could be many reasons for your videos not being played. Unfortunately with Facebook engagement, it's somewhat of a Catch-22 in that the more engagement you get, the more people Facebook shows the post to get more engagement. This can be very frustrating. Your videos could not be showing because your past videos hadn't gotten any engagement. Facebook should show you how many people have seen your post and then how many have engaged with it.
One thing to know about it is that Facebook had some errors in its engagement numbers in June.
If your followers are seeing the posts, but not watching the videos, then it's likely for whatever reason your videos aren't resonating with your audience. Some things to consider:
- Who are your videos aimed at?
- Are they the right tone for that demographic?
- Are they too sales driven?
- Are the videos you sharing widely available elsewhere? Did they already see them in other places?
- Have you considered user-generated videos to engaged the audience with itself?
Hope this gives you a good start.
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RE: Roger, Can You Please Help Get Me in Mozcon?
Yay! You can mostly thank the people ahead of you on the waiting list who didn't grab the very cancellation-related tickets we had.
See you at MozCon!
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RE: Roger, Can You Please Help Get Me in Mozcon?
Thanks for the feedback.
I think the FAQs might say that we sold out in years past. But last year was our first year at the convention center and we didn't sell out by about 70 seats. This year, we upped the seats by a little over 100 and were unsure if we were going to sell out or not.
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RE: Roger, Can You Please Help Get Me in Mozcon?
Hi Terry,
Thanks for reaching out. Unfortunately, it is true that MozCon is completely sold out. Every seat is the house -- 1,325 seats -- is booked.
Your best bets are on the waiting list, which to be completely transparent is running 160+ people. Or searching "MozCon" on Twitter or joining the MozCon Facebook Group as I've seen a few people post about having extra tickets in those places.
Sorry to not have a better answer.
If you're thinking about joining us for MozCon 2015, super early bird tickets go on sale right at MozCon, so keep an eye on our Moz social feeds and blog as we'll be posting about it.
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RE: How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?
Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.
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RE: How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?
So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.
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RE: How to shorten URL adress?
I also suggest using a service like bit.ly for shortening URLs & grabbing your own custom, even shorter domain. At Moz, we have mz.cm, which lets us get even smaller on Twitter and the link.
Any traffic coming into your site, you can track on GA. You probably want to set up custom tags and do some filters for what campaigns you're running.
At their basics, URL shortners are a 301 redirect. So if you really wanted to do the extra work, you could have a 301 redirect of say http://example.com/awesome to http://example.com/mysiteisrad/everyonelovesit/youarecool. It's just easier to use a 3rd party -- and since you own the domain and are pointing the traffic to the site you own, you can track it in GA -- like bit.ly to do the heavy lifting for you.
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RE: Facebook Blocking Site
Hi Muhammad,
Sorry to hear that your site's been blocked by Facebook. That's terrible!
I haven't dealt with this myself, but I did some digging and it looks like you aren't alone. Unfortunately, it looks like it's also very hard to get Facebook to unblock you. Facebook uses the companies Securi Site Check to make sure sites aren't scammy, spammy, or hacked. Securi looks like an aggregator of many security check sites, but that it will tell you which security check sites still have you on their blacklist and which ones you need to reach out to get whitelisted. You'll want to do this first before you do anymore outreach to Facebook.
After you are sure you're whitelisted with the security check sites, then contact Facebook. I found this case in Facebook's help threads about a company that was able to successfully unblock their site. Looks like he had his brand "like" all of Facebook's official pages to help businesses, which sent a trust signal to Facebook that the brand was legit. and then commented on all of them to get his page unblocked. Sadly, it looks like you have to be a very squeaky wheel to get anything done. If you have a Facebook ad rep, you also might reach out to them after making sure your site's whitelisted on those security sites.
Sadly, it does look like people did end up switching domains or doing some redirect action when Facebook wouldn't unblock their sites. But I'd use that as your very last resort.
Best of luck!
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RE: My wistia videos are not being index by Google. Does anyone know what can be happening?
Without looking at your exact maps, it's hard to say. I'd suggest reading through and watching Wistia's awesome documentation about Video SEO and seeing if anything pops out as not happening on your end.
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RE: Changing FaceBook Username / url - do you retain your likes/fans
Hi Dan,
If you go through Facebook for your name change, you do not lose any of your fans. They are all transferred seamlessly. Yes, your vanity URL pointing to your page will change, but with Moz's experience, Facebook did a redirect from our old vanity URL (seomoz) to our new one (Moz), so you'll still retain any links built to your Facebook page and the resulting traffic.
Best of luck o the rebrand!
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RE: Will the Mozcon DVDs be available for sale?
Your discount for being a Subscriber - $299 vs $399 - will automatically appear in the shopping cart when you're logged into your Subscriber account. No promo code needed.
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RE: Any idea when the mozcon 2013 videos will be out?
Hi Tim,
Unfortunately, there is no word. I was told maybe this week. Right now, it's not a matter of the videos, it's a matter of making sure that all you attendees get your free ones and that people can buy them if they weren't at MozCon. Our team says they're still testing this as they were running into bugs. I'd hate to release them, and then you not get them because of a weird bug. Sorry for the continued delay.
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RE: Will the Mozcon DVDs be available for sale?
Unfortunately, I still don't have a date. To be transparent, most of our resources right now are focused on getting people into Moz Analytics, so we're a bit resourced-strained for getting this up. We've hoping soon, but that's really all I can tell you.
Though I can assure you that our speakers give really solid information and not fly-by-the-night techniques, so even if MozCon was a few months ago, the information isn't outdated.
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RE: Any idea when the mozcon 2013 videos will be out?
Unfortunately, we currently don't have a release date. They are in the works. Sorry for the wait.