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Hrm. That's very odd since you changed your business stuff, it's not showing on your page as changed. Unfortunately, I'm not sure what exactly is going on. It looks like to me -- from reading Facebook's dev forums -- that you're not the only one with this problem and that Facebook itself hasn't come out with a solution or answered anyone's questions. I'll poke around some more and keep my eye out, but unfortunately, I'm not really sure how to fix this.
So I'm still seeing your category as "Travel & Transportation" not "Local Business." I've attached a screenshot of where you need to make it a "Local Business" in the categories in settings in order to enable check-in functionality.
You're welcome. Let me know how it goes! 
In order to have check-ins on Facebook, you must have the category of your page listed as a "local business." Currently, it's set at "Travel & Transportation." I'm not sure how long it takes once you switch it over to get back the check-in ability.
Hi Laurel,
It really depends on the quality you want of the live stream. It can be incredibly difficult to get a great live stream for a high-quality event. That is the primary reason that we don't do live streams for MozCon is because we'd greatly have to up our budget and amount of a/v people to keep the MozCon-quality.
You also want to take in consideration of how many people are there and how big the room is. What kind of experience do you want to have? Who are they paying attention to? For small events, Usestream or even a G+ hangout/event can work well. You'll get the best audio and video if there's a microphone plugged in to the live streaming system and a video camera focused directly where you need it to be.
I'm a big fan of outsourcing the a/v and bringing in a professional. Especially since it sounds like you have lots of other things on your plate. Taking care of a/v is a full-time job at an event.
Hi Noah,
There could be many reasons for your videos not being played. Unfortunately with Facebook engagement, it's somewhat of a Catch-22 in that the more engagement you get, the more people Facebook shows the post to get more engagement. This can be very frustrating. Your videos could not be showing because your past videos hadn't gotten any engagement. Facebook should show you how many people have seen your post and then how many have engaged with it.
One thing to know about it is that Facebook had some errors in its engagement numbers in June.
If your followers are seeing the posts, but not watching the videos, then it's likely for whatever reason your videos aren't resonating with your audience. Some things to consider:
Hope this gives you a good start.
Yay! You can mostly thank the people ahead of you on the waiting list who didn't grab the very cancellation-related tickets we had. 
See you at MozCon!
Thanks for the feedback.
I think the FAQs might say that we sold out in years past. But last year was our first year at the convention center and we didn't sell out by about 70 seats. This year, we upped the seats by a little over 100 and were unsure if we were going to sell out or not.
Hi Terry,
Thanks for reaching out. Unfortunately, it is true that MozCon is completely sold out. Every seat is the house -- 1,325 seats -- is booked. 
Your best bets are on the waiting list, which to be completely transparent is running 160+ people. Or searching "MozCon" on Twitter or joining the MozCon Facebook Group as I've seen a few people post about having extra tickets in those places.
Sorry to not have a better answer.
If you're thinking about joining us for MozCon 2015, super early bird tickets go on sale right at MozCon, so keep an eye on our Moz social feeds and blog as we'll be posting about it.
Awww. Thanks for your kind feedback. We're glad you dig the q&a forum here.
There are lots of tools out there for posting to G+ pages (not user profiles), such as: Buffer, Hootsuite, and SproutSocial. However, I am not sure about tools to post of G+ local pages. From what I can tell--though I'm not a Local SEO expert--you might have to merge profile and page together in order to be able to use the management tools.
Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.
So as you probably noticed, Facebook's algo has been hitting brand's pretty hard when it comes to post reach recently. The only thing I'm seeing across the board that actually works is paying for your post to be promoted, and then usually the organic rate goes up. Ignite did a big study where they found an exact equation for how much you pay and how it increases, not only ad views, but organic reach too. Despite what Facebook says.
That said, there are "tricks" that some people have noticed that help you more reach. I'd equate these tricks to SEO tricks back in the day, like keyword stuffing, only they're perhaps less annoying. 
These tricks will help you see a little increase, but eventually Facebook changes the algo to get rid of them or essentially fix a bug in their algo. One of these tricks is tagging your band in your post. My theory behind why this works is because Facebook finds a post with others tagged it more valuable (brands can only tag other pages). We tried this trick with Moz's account, and we saw only a negligible difference, much less than yours!
Hi Gareth,
Glad it's helpful!
For your Company Page, I have some bad news: there is no way to change your company page in a rebrand. At Moz, we tried reaching out to LinkedIn with no avail. And they have no process to apply for a name change or a merge. We have to create a new page from scratch, lose all our followers, and have all our employees go and change their own profiles.
I would suggest not worrying about them. You can block and report them, but that probably won't do much. I took a quick look at the accounts, and I didn't see them copy anything recently. I would suggest focusing on metrics that are more impactful than followers, such as relative engagement rates. You have 1 million followers, but on you're only getting a few replies and 20-40 retweets, which means for every 1,000 followers your amplification rate is only 0.04. You can read more about this here.
Hi! Moz Analytics Social section will dive into your most popular shared content and reach for Twitter, Facebook pages, and G+ biz pages. You can see more about what it does here. I'd say our social tools are very much version one. With your Moz Analytics account, you also get full access to Followerwonk, which is our Twitter tool that deep dives into finding more about your audience and curation of who you follow. More about Followerwonk.
As one of the members of Moz's community team who helps run our social media accounts, I'm a huge fan of Followerwonk when I doing Twitter stuff. We actually use some other platforms and some other calculations we make in spreadsheets for our own analytic reportings. (We're working with our product teams to make our social tools even better.) You can read more about what we do.
We love Pinterest and Instagram too! You cannot currently track either in our social tool, but our long-term plans are to definitely add Pinterest and likely Instagram. We don't have an ETA for Pinterest, but it's definitely on our roadmap. Thanks!
Most ESPs (Email Service Providers) will be able to break down the information you input in your customer forms so you can create custom lists based on them. For example, if you want to just email people who live in California, if you have that information, it can segment based on that. Different providers will do different types of automation, depending how you set it up. Some popular providers include: MailChimp, Bronto, and Exact Target. Pricing is usually based on level of software (SMB or enterprise), if you want your own whitelisted IP (recommended), and how many you send per month or year.
You can also use marketing automation software to send emails based on website triggers. To be transparent, I've never used software, but I know some popular providers are HubSpot, Bronto, and Marketo.
Some companies build their own triggers and marketing automation and then will maybe use a smaller email provider just to send emails and ensure deliverability. (This is what we do at Moz for say q&a emails and our ranking reports, but we use a full ESP for marketing emails.)
Hope this helps put you on the right direction!
With Twitter, you can do it all on your own. When Moz rebranded, we grabbed @Moz really early in the process so no one else would snag it. With Twitter, you can change your Twitter handle at anytime and still keep all your followers. Since we had both handles, we changed @Moz temporarily to something random, then changed @SEOmoz to @Moz, and the other one to @SEOmoz. And all our followers from @SEOmoz were then following @Moz. The only thing we had to reach out to Twitter for was re-verifying our Twitter handle. If you change your username and had a verified handle, it will de-verify it.
The best image size for Twitter is 880x440px and the best size for Facebook is 1200x627px.
If it's not working on Facebook, especially if it's a page you've updated, make sure to run the URL through the Facebook debugger tool.
Hi Gareth,
On Facebook, if you have over 200 "likes" for your brand, you cannot change your name without Facebook's help. When you go to edit page info, you can request a name change through Facebook's interface. This also will change your vanity URL to your page. Facebook 301 redirects your old vanity URL to your new one. You won't lose any of your page "likes."
Hope this helps!
Sucks to hear that they screwed up, but yay for not being hacked! Wow, you learn something new every day. I'm glad that things are getting sorted out, and you should definitely start seeing recovering in your rankings.
You're welcome!
So there are several ways you can do a 301 redirect. .Htaccess is just the most common and best practiced. (Hackers don't need best practices, I guess.) Since it's not there, it's likely that they've done it directly in their GoDaddy interface. They'd be using the domain forwarding and masking feature in GoDaddy's interface. The good news is since your hosting is separate, you really just need to reclaim your domain. (Though I'd reset all the passwords everywhere!)
The process I outlined above still should be what you do, just without having to mess with .htaccess files. GoDaddy is going to be the only one who can give you back your domain, which will as consequence either remove the 301 or give you the control to do so.
One thing I was thinking about this morning is that when you've been updating your site since the hack, if you're doing it through the WP interface, you're actually updating the files on JustinChina due to the 301s. So any recent changes you've made are most likely not showing in your Host Monster files. You'll want to make sure to keep those efforts to plug them back into your site.
I don't think you'll need to do a clean install of everything as it looks like it was a domain hijack, not a hack into the code of your site. But everything's always worth double-checking.
You can do it!
Wow, this is quite the pickle. The good news is that you are correct that justinchina.co.uk is causing your issues; the bad news is that it looks like your site's been hacked. Okay, first take a deep breath and have a hug. I've been there, and it sucks. But let's work through this. (I'm going to link to some resources as I'm not sure where you are in your SEO knowledge journey.)
Right now, your site www.petmedicalcenter.com is being 301 redirected (a permanent redirect and the source of why your rankings dropped) to justinchina.co.uk, which is giving a 200 or okay code. (Google is probably a bit confused as your WordPress SEO plug-in is showing www.petmedicalcenter.com as the rel=canonical page, which is in your favor.)
First, to completely verify that you've been hacked, I need you to go to your .htaccess file. This file is located at http://www.petmedicalcenter.com/.htaccess and currently blocked from my outsider view. I'm pretty certain in there, you'll see the code that's 301'ing it to justinchina.co.uk. You'll need to remove this code, just don't do it yet as we need to stop the hacker first. Since you've been able to log into the WordPress, the hacker hasn't change your passwords and such. (I highly recommend backing up your entire site so you have a copy before you do anything else!)
When I was digging into your site, I believe that your GoDaddy account was hacked and the 301 redirect was created that way, instead of your site being hacked. The reason I believe this is is because the IP on both your site and the duplicate are the same. This means that whomever is behind justinchina.co.uk has taken control of your domain too. I've attached screenshots, but you can look at the live data: http://who.is/whois/justinchina.co.uk and http://who.is/whois/petmedicalcenter.com. It's highly likely that the information for JustinChina is fake information.
First, you need to see if you can log into GoDaddy using your current credentials. If you can, you need to go into your account information and verify that your information is correct (email address, billing address, phone, etc.). If it not, you need to update it before you start doing anything else. (Don't send your password reset to the hacker's email!) Then you need to change your GoDaddy password. Next you need to contact GoDaddy and get your domain back. (I assume you also hosted with GoDaddy since that's where it's registered through.)
Where you might run into a problem is if your GoDaddy log-in doesn't work. Then you need to go directly to GoDaddy and give them all the information about who you are and what's happened to your site. If you are in this situation, you are at the mercy of GoDaddy's customer support to get your domain back.
Once GoDaddy gives you control back of your domain, then make sure to change all your WordPress or other domain-related passwords. (If you are using your GoDaddy log-in password for anything else, make sure to change it too!) Then go and remove that 301 redirect in the .htaccess file. And then make sure your WordPress, WordPress plug-ins, and WordPress themes are completely updated.
I took a look at your site's code, and I couldn't see any malicious code inserted into your site. The good news is that it looks like a pretty clean hack into your GoDaddy account and a 301 redirect, so once you have your domain back, there's less to do. But I do recommend going over your code with a fine-tooth comb, just in case.
Your rankings should recover over time. Unfortunately, it will just take time, but you can use it as a benchmark that everything's going good with your site.
I hope this helps you start cleaning up this mess and wish you the very best on sorting this out. Please let us know how it goes.
I took a look at it, and the Facebook page is definitely indexed for both your keywords. I did a search for both of the keyword and site:facebook.com. It's just not ranking very highly for the keyword anymore. I would focus on making sure your content is solid. It also looks like Google may be biasing against Facebook pages for these keywords. Since it's a service, you're in local SEO territory, and you'll want to focus most on ranking well locally over anything else.
So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.
I also suggest using a service like bit.ly for shortening URLs & grabbing your own custom, even shorter domain. At Moz, we have mz.cm, which lets us get even smaller on Twitter and the link.
Any traffic coming into your site, you can track on GA. You probably want to set up custom tags and do some filters for what campaigns you're running.
At their basics, URL shortners are a 301 redirect. So if you really wanted to do the extra work, you could have a 301 redirect of say http://example.com/awesome to http://example.com/mysiteisrad/everyonelovesit/youarecool. It's just easier to use a 3rd party -- and since you own the domain and are pointing the traffic to the site you own, you can track it in GA -- like bit.ly to do the heavy lifting for you.
You want to be careful about duplicate content doing that. Your site's going to be easier to control the meta tags and such. If you're going for just bigger audience exposure, more stuff to share, etc., you might consider deindexing those posts. I'd suggest reading Dr. Pete's post on duplicate content post-Panda. On the other hand, Tumblr's notoriously bad at SEO without major tweaks so it might be worth looking into where you're ranking (or if you are) for your Tumblr and then going from there.
Hi Muhammad,
Sorry to hear that your site's been blocked by Facebook. That's terrible!
I haven't dealt with this myself, but I did some digging and it looks like you aren't alone. Unfortunately, it looks like it's also very hard to get Facebook to unblock you. Facebook uses the companies Securi Site Check to make sure sites aren't scammy, spammy, or hacked. Securi looks like an aggregator of many security check sites, but that it will tell you which security check sites still have you on their blacklist and which ones you need to reach out to get whitelisted. You'll want to do this first before you do anymore outreach to Facebook.
After you are sure you're whitelisted with the security check sites, then contact Facebook. I found this case in Facebook's help threads about a company that was able to successfully unblock their site. Looks like he had his brand "like" all of Facebook's official pages to help businesses, which sent a trust signal to Facebook that the brand was legit. and then commented on all of them to get his page unblocked. Sadly, it looks like you have to be a very squeaky wheel to get anything done. If you have a Facebook ad rep, you also might reach out to them after making sure your site's whitelisted on those security sites.
Sadly, it does look like people did end up switching domains or doing some redirect action when Facebook wouldn't unblock their sites. But I'd use that as your very last resort.
Best of luck!
Unfortunately, not all the social networks can read 301 redirects. Everyone's hoping that as they grow, they will read 301s and keep social shares. Twitter seems to be able to read 301s, but not Facebook or the small networks. You actually have to change the code in the share buttons to leave them at the old URL. Read more about how to do this.
You may also chose which content is more important to keep those social shares and change the rest, just depending on your needs. Also consider how important showing those social shares are. If you only have a few, it might not be worth it and can actually harm people's opinion if your content has low shares.
Best of luck!
Yes, on social sharing -- when posting to Facebook, Pinterest, etc. -- OG tags will override your meta description tag. Best practice is to have both, and in most cases, you'll probably find that the information will the same for the page.
As far as the Moz Crawl Diagnostics, unfortunately, it doesn't read OG tags right now. We are working on improvements for better suggestions, and more types of meta information is definitely on the to-do list.
Andy got back to me, and you can find the examples here. Enjoy!
Hi Rich,
Not that I know of. Were you the person who tweeted at us this am about it? I've reached out to Andy. Thanks!
You'll get denied if the settings of the post aren't completely public. If for whatever reason that person doesn't share the post to the world, you won't be able to share it with everyone and it will have limited view on your wall.
Hope that helps!
As AutoBoof said, they're estimations from Google, not hard numbers. Ian from Portent did an interesting study with the numbers from GWT, where he laid out a pretty good case that GWT estimates are useless for your keywords.
Hi! We were having issues with this earlier, but it should be fixed now. Sorry about any inconveniences! Let us know if you're having any more problems.
Hi! Unfortunately, we're having known issues surrounding adding a G+ business page to your Moz Analytics campaigns right now. Our engineers have this in their top priority to work on, but I know it's really frustrating. You might try removing your personal page -- which was a bug when MA was first released and MA won't let you add a user profile anymore -- and then try adding your business page. Hope this helps!
Without looking at your exact maps, it's hard to say. I'd suggest reading through and watching Wistia's awesome documentation about Video SEO and seeing if anything pops out as not happening on your end.
Eventually that expired domain will be removed from OSE and won't show as a backlink to your site. Every time we publish an Mozscape index, it's completely fresh and reverified link information. Hope this helps!
Hi Dan,
If you go through Facebook for your name change, you do not lose any of your fans. They are all transferred seamlessly. Yes, your vanity URL pointing to your page will change, but with Moz's experience, Facebook did a redirect from our old vanity URL (seomoz) to our new one (Moz), so you'll still retain any links built to your Facebook page and the resulting traffic.
Best of luck o the rebrand!
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Hi Tim,
Unfortunately, there is no word. I was told maybe this week. Right now, it's not a matter of the videos, it's a matter of making sure that all you attendees get your free ones and that people can buy them if they weren't at MozCon. Our team says they're still testing this as they were running into bugs. I'd hate to release them, and then you not get them because of a weird bug. Sorry for the continued delay.
Unfortunately, I still don't have a date. To be transparent, most of our resources right now are focused on getting people into Moz Analytics, so we're a bit resourced-strained for getting this up. We've hoping soon, but that's really all I can tell you.
Though I can assure you that our speakers give really solid information and not fly-by-the-night techniques, so even if MozCon was a few months ago, the information isn't outdated.
Unfortunately, we currently don't have a release date. They are in the works. Sorry for the wait.
Just Discovered was created as a tool in response to the many folks asked "Why aren't my back links showing up in OSE?" when they either finding them in other places or building them and not seeing the link in our index.
Just Discovered indexs links that are tweeted as it crawls Twitter in search of links. It doesn't really matter how many times a link is tweeted, as long as that tweet is public and it happens once, Just Discovered should find it. More about Just Discovered.
I definitely agree with the others that Google's going to hit them with a spam algo issue. They are getting smarter about connected sites even if they aren't on the same domain.
That said, you can report people for spam to Tumblr. I'd say use it wisely. In experience, Tumblr support's been pretty quick to help out.
Though it maybe time for your company to jump aboard Tumblr. But do it the correct manner.
Okay, going to dig in more for your main question...
But to address Just Discovered links. It collects tweeted links, and I'm going to say that Tumblr may have a higher precent of links tweeted than other places. We do have some spam filtering (as so much of the net's spam & crawling takes time/monies), but I can't help but wonder if Tumblr may get passed them a bit more than other sites.
Yeah, unfortunately, the decision was made -- as part of the hype -- not to mix the message to say that PRO users didn't need to sign up for the waiting list.
Oh, we definitely want to know! You're not spamming in any manner.