It should already be marked as answered, since you selected answers as a "good answer".

We just deployed a new script today that emails people after one week if their question is still "unanswered", and there may be a bug there. We'll take a look. Thanks for letting us know!

Edit: I looked at timestamps, and I think we emailed you, then you came and marked several responses a "good answer", which marked the question as answered, and removed the "mark as answered" button the emails talked about.

Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.

Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).

Well, it is a bit late for regular office hours for most Moz staff, so you may not hear an answer until tomorrow. The answer may also include "remember, what the search engines think is what matters", but you should get an answer with at least some information in the next couple of days.

Hi Daniel,

You've gotten some good responses to your question. Do you have any additional questions or comments you would like to add?