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Hi Michael, a slight correction here. That crawl test will crawl a site and list any potential issues, but it does NOT add a URL to Open Site Explorer. They are two different, independent crawlers.
Eoin, Moz doesn't have quite the server farm that Google does, and we're not able to crawl as much of the web, and thus can't report on all of the links that are out there. It can also be a few weeks for a new URL to show up. As long as Google sees it, that's the important part.
David is spot-on here. You don't need to add any code, but Moz Analytics does work best if you connect it to your existing Google Analytics account.
Hello Harika,
Could you give the community a few more details so we can better help you? Is it just one keyword, or several keywords? Can you share your keyword and website with us? What kind of off-page work were you doing?
We just noticed that problem this morning (it was working when I wrote that response, honest!). If you could instead open a ticket at http://moz.com/help/contact, we'll get everything figured out. Thanks for your patience!
Hey Kevin,
If you download the CSV report, we should list the referring page in the CSV. I know it'd be better to have it on the on-screen report, and it is on our wish list, but you should be able to see the info in an export.
Hi Brett,
Per your other Q&A response, I believe everything is now working, and you have the contact information for our help team. Let me know if this isn't the case.
Keri Morgret
Hello Brett,
I'm glad things are working for you now. During a birthday party, I responded to you on Twitter via my phone and directed you here, and checked several times and didn't hear back from you with further questions. I also responded to your private message on Facebook, and just again responded to you on Twitter (before I saw this, as your tweets didn't indicate things we working).
In the first paragraph of this Q&A, we do list the contact form for our help desk. I'll bold it to help make sure that the contact information is easier to spot.
I do apologize for the difficulties you've had, and glad things are working for you now.
I've been an employee of Moz for a year and a half, and contracted for over a year before that.
We had some intermittent issues all day today. I believe it's back to normal now.
We're back up and working now, and thank you for your patience.
It is an issue with Wowrack, and we have several people on our end that are doing what we can to get things running. We will keep you updated on Twitter.
Hi Eoin,
So sorry to hear about this. The best way to contact the help team is via http://moz.com/help/contact. Thanks for your patience!
There has been discussion of this before, and one thing that stands out to me is the legal requirements that are involved with the scholarship itself and making sure that it's not biased, breaking any state laws, etc. It sounds like you may already be passed this point, but just wanted to also bring that up.
Hi Ryan,
Have you followed up with the support ticket that Peter started? That's the best place for an individual issue like this. Thanks!
If you can give us some context as to where you've seen it used, we can help better explain what it means in that case. It could actually mean a lot of different things.
Hello Peter,
Welcome to Moz! I see that you have just joined. Q&A is not the place to advertise your business (there's actually no place on Moz for this), and we ask that you refrain from advertising your business in the future.
Regards,
Keri Morgret
On-site Community Manager
Moz
There is not a way to change to Google, as they've no longer made that data available, unfortunately.
We also had a post on the Moz blog about handling expired content that may be helpful.
For those who had a problem connecting in the last few hours, please try again. We did have a GA problem overnight that's been fixed. Thanks for your patience!
The Moz crawl will also identify 404s for you, and when you download the CSV, you can see the source of the 404.
Hi John,
We did have a problem with GA connections for a few hours, and it's just now been fixed. Please give it a try again and let me know if you're having any issues still. Thank you, and sorry for the troubles!
Keri
So sorry you're still having problems! The direct contact with our help team is via http://moz.com/help/contact
I'm not sure the reasoning, but we're aware that a large number of people have been looking for this tool, and it's on our list to make it more visible.
If you could go to http://moz.com/help/contact and open a ticket, and tell us what errors you're seeing, and as many details as you can, we'll be able to help you out that way. Thanks!
It is hiding! It's over at http://pro.moz.com/tools/crawl-test.
This subject often comes up in Q&A, both by people wanting to hire using this method, or sell their services with this method. All of your arguments here would make for a good YouMoz post if someone was interested in giving it a comprehensive treatment.
Three more days until I'm on vacation. I don't need it much or anything, ya think?
Let's broadcast this correlation far and wide and see how much money we can each get by selling our Rankin' Roger figurine to people in need!
We don't have any system-wide outages. Could you please open a help ticket via http://moz.com/help/contact so we can investigate? Thanks!
Hi David,
I'm looking at your profile, and see you do have a paid account (you can't ask a question in Q&A without having a paid account or 500 MozPoints). Sending an email to help@moz.com or visiting the Help Contact page at http://moz.com/help/contact is the best way to get in touch with us.
Keri
It's not available in Moz Analytics just yet, but you can switch back to Pro and still get your custom reports.
Moz doesn't have quite the number of servers that Google does (or even Bing), so we are not able to crawl as deeply into as many sites. If we crawled all of a site like YouTube, Twitter, or Facebook, we wouldn't be able to crawl anything else at all. It's likely that your links just don't have enough authority at the moment to be picked up. The important part is that Google should know they are there.
The site no longer exists? Then the link no longer exists, and there shouldn't be a problem.
The campaigns can take a few hours to a couple of days to migrate. If you're still not seeing them there in a couple of days, please email help@moz.com and we'll investigate for you.
If you've tried reconnecting and that hasn't worked, please send an email to help@moz.com and we'll look into your specific account details.
Often the questions we get are ones that other users are able to answer before a help desk employee can get to them, and this way several people can see the answer as well.
There are sometimes downsides, such as right now when there's an individual problem that needs direct attention by the help desk. However, often the question is more like "how do I unarchive a campaign" and the question will get an answer in minutes, even at 2 in the morning Seattle time, because another user is online and able to answer.
Could you send an email to help@moz.com so we can give you a personalized response regarding these campaigns? Thanks so much, and sorry for your troubles.
Could you send an email to help@moz.com please? We can best respond to you that way with information about your specific campaign. Thank you!
Hi! If you could email help@moz.com, we'll get that fixed up for you.
Right now we only integrate with Google Analytics. We do have a feature request forum, where you can add your vote for Piwik integration. There's already a thread started at https://seomoz.zendesk.com/entries/20870741-Piwik-Integration.
We don't have that feature right now. We are developing a multi-user feature right now, however, and will keep everyone posted when it is ready.
The ability for multiple people to use one account is in development, but is taking a little longer than expected. I don't have an estimated time on it yet, but it is our most popular request and we're all eager for it to be rolled out.
Thanks for coming back and letting us know what happened. Glad it finally got fixed for you!
So sorry to hear you're having problems! The best thing to do is contact our help desk at http://moz.com/help/contact and give these details so we can track things down for you.
Keri
We're working on supporting https websites, but don't have that online at the moment. I'm asking the help desk to come in and comment on this post and give some more details.
That is correct. OSE doesn't have the server power that Google does, and we can't find all the backlinks, but we do try to find the most valuable links.