Q&A alert e-mails no longer contain links back to the question referenced in the e-mail
-
How does everyone feel about no longer having direct links back to questions we may have answered or asked in the e-mails?
Until just recently when somebody commented on a question you had commented on easily you were able to click a link and see if it was maybe another question for you if you had not been clear enough the first time or if you needed to give more info whatever the need you had a link directly to The question referenced in the email.
Now all I can do is click on the person's profile which unfortunately does not get me back to Q&A to reply if needed to any questions.
I have to go through all the steps again and find it strange why you guys would remove the link going straight to the question being referenced in the email.
PS I love you and look the at new e-mails they look great. This is not anything big, but it was a nice advantage, and I will happily give up for all the great stuff you guys are giving us now. However if it would not be a burden I would love to see you back in their how does everyone else feel?
Sincerely,
Thomas Von Zickell
-
Hi Thomas,
If you could send a screenshot over to our help team, that'd be great. Thanks!
Keri
-
just so you know I don't get the go to question unless I hit review on Web in the e-mail client.
I also am not using Gmail I am using exchange 2010 hosted with Peer1
sincerely,
Thomas
-
thank you Keri!
-
On the first screenshot, I'm thinking that maybe images aren't loading. I'll make sure that we have links back to the question that are in text and not just images in the future, but not sure exactly when that rollout will be. Thanks for letting us know!
-
This is beyond strange iPhone five now not working to show the part I need. In addition to Microsoft outlook online and Spero mail for Mac along with Microsoft outlook 2011 for Mac
Regular email client Sparrow mail
https://www.box.com/s/u5ymcjf7625sgh76ezr4
iPhone 5
Web email client
https://www.dropbox.com/s/7nfy12s9immfltd/iPhone.PNG
Hi believe this shows that it is a problem maybe with my mail host? I turned off my spam filter and answer some questions and got the same though. I don't believe Peer1 Exchange mail 1 is at to blame however I will inquire with them if you guys think that is the Reason for this however I must say I've never had an issue with email like this before.
Any thoughts are more than welcome and I have tried three or four different mail clients now. It seems like the issue might be a little bit more complex. Thank you so much for any and all help
-
We can look at hyperlinking the question, as we'll be doing some more tweaks to the emails.
One of the feature we did add was having the question title in the subject line, so messages about different didn't get lumped together in gmail anymore.
-
On my iPhone5 (Gmail App), it shows up fine.
-
Worth checking that. I don't collect mail on any iOS device. However I do know that we deal with a hugely disproportional number of support issues regarding mail on iOS. Being polite I would say that it "isn't particularly robust".
It is publishers responsibility to test/fix that, as it is a popular enough platform. That doesn't make it any less annoying though.
Might not me that, but that's my immediate suspicion.
-
Earlier, it was the actual question that was hyperlinked. Now, as matbennett said, it's a button. The "Go to question" button.
I hope this helps.
-
Very good point, could be that it made might be my mail client. Using an iPhone five and it's also not showing up as well in sparrow a Mac mail application. It could be that thank you for telling me I'm going to try a different mail.
sincerely,
Thomas
-
I'm looking at some recent notification emails, and they all have the link back button for me. It is a button rather than a text link now though. I wonder if it isn't rendering correctly in your mail client or something.
Out of interest - what mail client are you using?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Disavowing links and disavow tool
Hello, I have had a look on webmaster tools and Moz and can see lots of bad links on Moz only. I am thinking whether to disavow them and was wondering if you could you let me know if it is possible to have a look at your current disavow file? I do not currently know what links were included the previous time. Is there a way to check if there are any links in the file at all? I thought I would raise this question as there is a lot of negative info about the disavow tool.
Moz Pro | | SEM_at_Lees0 -
Specific external links
So...we have an A+ rating with the BBB and have for some time. We have a link from their page. We also use sites like pricegrabber and reseller rankings and have links from those. What I can't figure out is why links from the BBB and Pricegrabber don't even show up in open site explorer but the reseller ratings links are everywhere. The BBB one is easily the oldest and the other two are roughly the same age (i.e. at least a couple years old.)
Moz Pro | | Greatmats1 -
I have a Forum, so as a result I have a lot of links Is that a problem?
I'm looking at my initial reports, and it says one of my problems is that I have too many links. should I be concerned? Because part of my site is a forum.
Moz Pro | | taychatha0 -
Campaign link not working?
I imagine most of the initial problems with the domain migration to moz.com will be cleaned up rather quickly. I did however notice right away my links to my campaigns from the dashboard were not working. I then click the campaigns tab up top and my campaign links worked from there. Just thought I'd share real quick incase anyone else is having the same issue.
Moz Pro | | CDUBP0 -
I am experimenting with Raven Tools and have a question
Since I am an in-house SEO I'm a little slower to adopt some of the paid tools out there, but I am thinking of jumping in and opting for the paid version of Raven Tools. Can anyone who's currently using Raven Tools suggest how and where is the best place to export backlinks info for import into the Link Manager? I want something that will give me as much of the data as possible already filled in (i.e. PR, domain authority, anchor text, follow/no follow information etc.). I don't mind if I have to rearrange it, I just don't want to have to be inputting things like PR and anchor text one at a time by hand. I do have SEOMoz pro and I see that I can pull a CSV of backlinks and do two separate reports, one for followed and one for not followed links, etc. I'm just wondering if anyone has any additional suggestions. How about Ahrefs.com? Is anyone using the paid version of that tool in conjunction with Raven Tools for Link Management? Is there a better tool out there for Link Management than Raven Tools? (I just found this link in a Q & A thread for an open source SEO panel to try...http://www.seopanel.in/ - anyone using that one?) Thanks all!
Moz Pro | | danatanseo0 -
No Local Directory links in Open Site Explorer?
Hi there, I just signed up for seomoz pro today and have been playing around in OSE looking at a number of local business websites that I manage SEO for. For all of them, I have put an endless amount of effort ensuring they have good quality, accurate business listings in all the local directories like yelp, yellowpages, hotfrog, tripadvisor, etc. For most of them, I did this months or even up to a year ago. However, I don't see a single link reported in OSE that is a result of my efforts here. Does OSE not report links from local business directories, or should I be concerned that I'm somehow not optimizing properly, or are these types of links of such little value that they don't get picked up, something else? Thanks for the help!
Moz Pro | | rianDS1 -
Link from home page
I see an abundance of websites that don't link out at all, and there is no data available to seoMoz for the sites, some like http:// regal - diving dot com (trying not to get moderated AGAIN Innocent need to show which link and its a competitor kind of) are not linking to anyone else just internal links. How come they dont show info to SEOMOZ Should I link out from home page, is this detrimental does ANY single link from home page show google that I am not a PROPER web business. thanks
Moz Pro | | landed0 -
OSE Linking Domains CSV Export Blank?
For some client domains, I've tried to do a CSV export from the OSE Linking Domains page, I get a CSV that contains the typical OSE header text, but no output records. Before I click the CSV link I always choose "show domains with links to All pages on the Root Domain". It doesn't happen with every domain I've tried this with, and when I've had the time/patience, some of the time if I try hours later, I get data. The problem though is I rarely have the luxury of running reports a second time during the audit cycle. Has anyone else experienced this? Is it a bug, or just an export fail due to system resources or something?
Moz Pro | | AlanBleiweiss0
