Can I transfer my Moz Profile points to a new profile?
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I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account.
I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
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Hi there! Tawny from the Help Team here. I wish I had better news for you, but unfortunately, there's no way to transfer Mozpoints to a new account. I definitely understand that you’d like to keep the Mozpoints created in the account. Unfortunately, Mozpoints are tied directly to the account they were created under and are owned by the account itself. Because of this, they cannot be transferred between accounts.
We consider the account owner to be the person actively paying the subscription fees. If your company has been paying for the subscription directly, or reimbursing you for the fees, they would be the owners of all information in the account, including any Mozpoints awarded.
I know that’s likely not what you want to hear, and I wish I had better news there! You can certainly check to see if your company is willing to allow you to keep this account, and they create a new one, though few are willing to do that. For users who find themselves in this scenario, we usually recommend that they strongly consider personally paying for the future subscription themselves, so that a move between companies won’t force another account creation.
I hope this helps explain. Sorry that we can't transfer your Mozpoints for you!
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