Keywords showed volume before but now they say 'no data available'
-
Keywords showed volume before but now they say 'no data available'. And this is happening with common words like "prints" - I'm dead certain this keyword should not have 'no data available'. What's going on? How do I reset or fix this? I only have 12 days left of my trial and I can't even use the feature I need.
-
It sounds like there might be a glitch or an update issue with the keyword tool you're using. Try clearing your browser cache, or if possible, use a different browser or device. Also, reaching out to customer support for assistance before your trial ends might help resolve the issue quickly.
-
Sometimes, this is because of an Google algorithm update that is rolling out; such as the Google March update, when a significant Google core algorithm update is rolling out, you will not get the seo data until it's finished.
We often see that here at this seo agency, when Google are rolling out a major algorithm update, then it might be 48 hours before we start to see where our business have been positioned in Google after the algorithm update has finished rolling out.
-
Can I pause my trial while this issue is being worked out? It's currently going to waste without being able to use that feature as it's the one I need the most.
-
Hey there!
Thanks for reaching out to us!
I'm sorry to hear about this. Unfortunately our Keyword Explorer tool is experiencing some sort of bug - Our engineering team have been alerted of this and will be working hard on rectifying the issue. Apologies for any inconvenience this may have caused.
Please do let us know if you have any further questions in the meantime and thank you for your patience in this matter.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Homepage keyword Ranking
Can anyone shed some light on how a competitor can have over 500 keywords for the home page, which I can not see when I read through the page itself. I have looked at the page sauce "keywords and is lists less than 10,. So my question is how can Moz say it has over 500 when i cant see them or has the site hidden them. If they are hidden Google has not penalised them for keyword stuffing. Can anyone shed some light on this Thanks in advance
Product Support | | rubierae15240 -
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Howdy, I'm the record administrator on a Moz Pro record. I have alloted a seat to a consultant who's accomplishing some work for me and they state they can't get to a mission's rankings report? The deal with client's segment shows them as grabbing a chair permit? It's been given and acknowledged by them? Thanks vape juice
Product Support | | RajaGG0 -
I was charged $1 when I was on a 30 day free trial or right after. Why is this? I don't understand what I got charged for when I was under the impression that I was using a free trial.
I'm really concerned about this. I had canceled the free trial early. It didn't pass a month. I have no idea why I was charged.
Product Support | | rpgsummoner0 -
My data is stuck and hasn't updated from a few weeks back
My campaign settings are for 500 pages to be crawled which I understand means it will be done once per week. However my data is stuck from a few weeks back and still hasn't been updated. Can you help?
Product Support | | Vivid-North0 -
Can't add "Custom links" in my Moz Profile
Hi, I was trying to add a custom link to my profile but I got an error message: "There was a problem saving your custom URLs" Can somebody look into it for me? Kind Regards
Product Support | | Laurensvda0 -
I'm Not Being Charged Unless I Stay After the 30 day Free Trial
I wanted to be sure, im not being charged right now for signing up for the days days, correct? it says i'll be charged $99 after Dec 19? will i be charged?
Product Support | | Neo6ux0 -
Traffic Data Report Error: Anyone else?
I included a screenshot of the report. I had a 111 organic visits for last Mondays past week report, this Monday it is telling me I had 0. It's also telling me I have -10 non-branded keywords. I know the organic search visits isn't 0. Also, (this part I'm not sure about) but I don't see how I could have a negative amount of non-branded keywords. I would think it would just stop at 0. Has anyone had something like this happen? Or am I just missing something? Thanks for any help or comments. zK3FbG4.png
Product Support | | KempRugeLawGroup0