Magento Help - Server Reset
-
Good Morning,
After rebooting a server, a magento based website reset itself going back to December 2013. All changes to the site and orders dating up until yesterday (6/19/14) have disappeared.
There are several folders on the root of the server that have files with yesterday's date but we don't know how to bring everything back and restore.
Any Magento or server experts out there ever face this issue or have any ideas or potential solutions?
Thanks
-
Thanks Prestashop.
I'll look into that and let you know. Appreciate the advice
-
In a situation like that my first guess would be someone changed the document root in apache but did not restart the server. I am not a Magento person, so you might have what I am saying checked out, because I don't know where things are located. What I would do is look in the databases on the server and see if there is one that holds the most recent customer information. Then I would look at the settings file that Magento uses to specify what database the application uses, see if they are the same. If not, then look around on the server for another directory that holds the most recent version.
If someone changed the document root and did not reboot, it would not take effect until the server was rebooted, thus changing the whole configuration of the site. One place you can have someone look to be sure is the apache logs. In the log it will have the complete system path of the resources accessed, see if there was a change at the time of the reboot.
-
yikes! not much help to you now, but you should really at least do weekly backups of the ftp and nightly of your database. And definitely always to a backup before you do anything major (like a reboot).
you should go to you host, they possible might have a back up of your server, fingers crossed.
-
We have no backup, that's the issue, the last backup is from 2013.
-
I agree with Paddy. Did you do a backup before the changes? If so, getting your site back to how it was will be very easy, especially if you are using Cpanel. When you do your server reboots, make sure you are using the "graceful" method.
Here is a video explaining this:
https://www.youtube.com/watch?v=PddZ3FwHFZw -
this is the right place to ask about this, you would get a better responce on the magento forums or you could look something like freelancer or pph and find an magento expert with a good review history.
Do you have a backup of your data base? if so you should be able to restore it, if not, check if your host company has a back up.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicate H1 Question & Landing Page help
Hi We have 2 H1's on this page http://www.key.co.uk/en/key/heavy-duty-shelving Our webmaster has put one as display:none - but isn't this just going to look like we're keyword spamming & trying to hide it? OK now I;m looking I am seeing more wrong with this page... The width buttons at the top as h2's...& they link to facet pages? Won't this just waste crawl budget? and every product title/user guide title etc are all H2's.... I just need to put a plan together to give to our dev team on what should be updated Any tips would be great. Becky
Intermediate & Advanced SEO | | BeckyKey0 -
Trying to pinpoint why 1 keyword moved down 100 positions in 2 weeks. Help me speculate?
Hi there, One of my client's sites, a very large and successful ecommerce website with great SEO performance, has seen a significant drop in rankings in the past 2 weeks. The rankings have begun to somewhat stabilize today, except one particular keyword with a search volume of 74k has gone from 1 to 100. Here is what has taken place in 2 weeks, sitewide: I revised and improved upon title tags and meta descriptions to make them more user-friendly and contain more optimized terms. Following all of Google's best practices, as always. Google still appears to be indexing these changes (has anyone seen an initial drop in rankings while this takes place?) The site has seen a very significant increase in 404 errors due to one feature of the site breaking. We got a message about it in Webmaster Tools, and this appears to coincide with when overall rankings dropped. The development team is working quickly to get this resolved. As of today, I am seeing the highest page-load time than any other day in 2015. With regard to the particular page/keyword in question: The keyword is no longer "exact match" at the beginning of the title tag, but rather broken up throughout the title tag so the whole title sounds better for users. **Have you found that this type of change is sufficient for a keyword rank to move down ~100 positions?? **(Either way, I have asked the client to revise the title to start with the exact match keyword, once again.) Google has indexed the page 2 days ago, but is still displaying the old title tag in search results. I have not found any instances of internal or external links to this page being removed. With all this information, does anyone see anything that seems like it could have reasonably caused such a huge tank in rankings? Is this a blip in time? Is there anything I am not considering? Should I just be patient?
Intermediate & Advanced SEO | | FPD_NYC0 -
Video SERP Help
Hello Friends,
Intermediate & Advanced SEO | | KINQDOM
I try to appear on search results of property related search terms with my property videos. Here is a sample property video
http://www.antalyahomes.com/videositemap.asp May you please check it and tell me what I do wrong? Thanks in advance for your time.0 -
Can some one help me find this Matt Cutts article on disavows?
Hey everyone. A while ago, I remember reading that Matt Cutts said that you can just disavow domains, and that the Google Webmaster Tools team doesn't read for comments (like if webmasters had been reached out to). Is this ringing any bells? I'm trying to find this tidbit again. Thanks!
Intermediate & Advanced SEO | | Charles_Murdock
Charles0 -
I need help!
Please select best theme for me, from the below themes. I want to create printing website. I select these themes after long research. http://us-themes.com/demo/?theme=ImprezaWP http://themeforest.net/item/salbii-responsive-multipurpose-wordpress-theme/full_screen_preview/6265876 http://themeforest.net/item/codeus-multipurpose-responsive-wordpress-theme/full_screen_preview/6906054
Intermediate & Advanced SEO | | AlexanderWhite0 -
About to launch a new e-commerce site need help with anchor text's
Hey guys, I need some advice regarding the keywords I want to target for a new website. The website is e-commerce and is about 60% done but i wanted some advice. home page - http://www.diamondengagement.com/ For link building purposes I only want to target the domain name for the anchor text "diamond engagement" and "diamondengagement.com" for internal pages like .... http://www.diamondengagement.com/engagement-rings/ I want this page to rank for "engagement rings" but that's a very competitive keyword. I was thinking for the first 3 or 4 months I only build links to this page with the domain name again "diamond engagement" and phrase anchor text's using "diamond engagement" than just out right building "engagement rings" or "engagement ring" to start off. What are your thoughts??
Intermediate & Advanced SEO | | harrykabadaian0 -
HELP - got the following message - Google Webmaster Tools notice of detected unnatural links
Hi All, While trying to grow we used several freelancers and small companies for guest blogging, article submissions etc. We lost about 90% of traffic from our peek at December. We don't know if it is related but we got the following message last week:
Intermediate & Advanced SEO | | BeytzNet
"Google Webmaster Tools notice of detected unnatural links to www.domain.com" Is it related (getting this message after two months of losing traffic)? What to do???? (P.S
We fired most of the companies we used months ago since we noticed they used bad methods. We didn't believe it can hurt us - just thought it would be useless...) Please Help...0 -
SEO value of Articles, Magento vs. Wordpress?
Our e-commerce site is running on the Magento platform while the blog for the site is integrated and is on the Wordpress platform. The blog is not on a separate subdomain, so it is on www.website.con/blog. What I wonder is how Google treats information on a Wordpress blog compared to pages created in the Magento CMS pages. Would a high quality content article posted as a blog post on the Wordpress have a lower SEO value than a page on the Magento? Thanks.
Intermediate & Advanced SEO | | ikomorin0