A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Will you get more 'google juice' if your social links are in your websites header, rather than its footer?
Hi team, I'm in the process of making some aesthetic changes to my website. Its getting quite cluttered so the main purpose is to clean up its look. I currently have 3x social links in the header, right at the top, and i would really like to move these to the footer to remove some clutter in the header. My concern is that moving them may have an impact on the domains ranking in google. Website: www.mountainjade.co.nz We've made some huge gains against our competitors over the past 6 months and I don't want to jeopardise that. Any help would be much appreciated as i'm self taught in SEO and have learnt through making mistakes. This time however, with Moz, i'd rather get some advice before I make any decisions! Thanks is advance, Jake S
Technical SEO | | Jacobsheehan0 -
Duplicate content. Wordpress and Website
Hi All, Will Google punish me for having duplicate blog posts on my website's blog and wordpress? Thanks
Technical SEO | | Mike.NW0 -
Need help please with url guidelines.
Hi SEO PROS, I have a website and I am planing to change all the urls. I need to know what is the right way of making the urls. Here is some information. We are based in Brooklyn NY and we sell our services to Manhattan clients and Manhattan has few names. NY, NYC, Manhattan and NY. So by looking at my service area I came up with this url. http://www.signsny.com/brooklyn-ny/awnings this is my current url. http://www.signsny.com/sign-types/awnings-canopies-brooklyn-NYC. This is what I am planning to change it to. Please guide me to the right direction, so in future I don't have to re-do them again. Thanks Abie
Technical SEO | | signsny0 -
Speed benefits from loading images from a subdomain
I have read that loading images from a subdomain of your site instead of the main domain will give you speed benefits on load time. Has anyone actually seen that to be the case? Thanks!
Technical SEO | | Gordian0 -
Joomla Title Help - Plugin?
I am currently working on a site in Joomla (2.5) and continue to run across issues with titles. Currently, the site is set to display the page title just over the content. Turning this off really is not an option, as it is necessary to keep these titles as part of the content. Right now, my page titles are not well optimized. What I would like to have is a separate meta title used for SEO purposes, similar to what a plugin like Yoast would do in WordPress - where there is a name for a page (often used in content as well), but a meta title that is used by Google. Hope that makes sense. If anyone knows of a plugin that may be helpful, that would be great. Thanks!
Technical SEO | | DeliaAssociates0 -
Help with Places Pages
How can we get our Google Place page to rank higher, and how can we then keep it there instead of seeing it bounce around? We seem to have trouble getting a decent ranking for our places page even though out website ranks well on Google for geographical phrases?
Technical SEO | | onlinechester0 -
Yoast settings help
I could use some real help here in my Yoast settings. I had some great settings before but we switched servers and it looks like we lost all our settings. I've taken some screenshots and I'm hoping someone can help! http://d.pr/i/chNQ http://d.pr/i/51TY http://d.pr/i/io7S http://d.pr/i/nak http://d.pr/i/acon The site is run by a couple guys. Please help!
Technical SEO | | ttb0 -
Yoast WordPress SEO settings please help
Hello 🙂 Can you please look at these screenshots of my Yoast WordPress SEO settings http://www.zaslike.com/files/h5149mi5435dspiswfm.jpg http://www.zaslike.com/files/5dlhmjxfh2j0hqswesha.jpg http://www.zaslike.com/files/fmx1pwih240gwiofh86s.jpg http://www.zaslike.com/files/w7tyvlhgr5vhv149b9a.png http://www.zaslike.com/files/l9lo37jfpeqmrpufke8.png are they good ? Do i need to change something or correct ? please help Thank you !!!! :))))
Technical SEO | | wolfinjo0