Standard Responses Causing Duplication Issues
-
Hi Guys
We have a Q&A section on our site which we reply to customers using standard responses which have already been approved.
This is causing a lot of duplication errors, however due to the nature of our business we need to use these responses. Is there anything that we can do to stop this?
Matthew
-
_Rather than copy and pasting the same thing over and over again, you can create a FAQ section in your website and each answer should have a dedicated landing page. Once done, whenever you see someone has posted a question that matches with FAQ section, you can place the URL and ask the asker to gather more information from there. _
-
If it is not word for word, it shouldn't be that big of a problem. If it becomes too much, you can always compile them into one single thread/question.
-
Sometimes the page titles and descriptions are the same as these are user generated and sometimes the same questions get asked over and over again, there is a search function but people like to create a question before searching to see if its already been asked.
-
If the standard responses are the same, I don't think you need to worry about it.
That is assuming the title of the question and question description is usually different.
Just because a body of a text has some duplicate text, doesn't really affect it too much because the title of the question, description of question.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tricky Duplicate Content Issue
Hi MOZ community, I'm hoping you guys can help me with this. Recently our site switched our landing pages to include a 180 item and 60 item version of each category page. They are creating duplicate content problems with the two examples below showing up as the two duplicates of the original page. http://www.uncommongoods.com/fun/wine-dine/beer-gifts?view=all&n=180&p=1 http://www.uncommongoods.com/fun/wine-dine/beer-gifts?view=all&n=60&p=1 The original page is http://www.uncommongoods.com/fun/wine-dine/beer-gifts I was just going to do a rel=canonical for these two 180 item and 60 item pages to the original landing page but then I remembered that some of these landing pages have page 1, page 2, page 3 ect. I told our tech department to use rel=next and rel=prev for those pages. Is there anything else I need to be aware of when I apply the canonical tag for the two duplicate versions if they also have page 2 and page 3 with rel=next and rel=prev? Thanks
Technical SEO | | znotes0 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
Duplicate Content Issues
We have some "?src=" tag in some URL's which are treated as duplicate content in the crawl diagnostics errors? For example, xyz.com?src=abc and xyz.com?src=def are considered to be duplicate content url's. My objective is to make my campaign free of these crawl errors. First of all i would like to know why these url's are considered to have duplicate content. And what's the best solution to get rid of this?
Technical SEO | | RodrigoVaca0 -
Is this considered Duplicate Content?
Good Morning, Just wondering if these pages are considered duplicate content? http://goo.gl/t9lkm http://goo.gl/mtfbf Can you please take a look and advise if it is considered duplicate and if so, what should i do to fix... Thanks
Technical SEO | | Prime850 -
Duplicate Content Errror
I am getting a duplicate content error for urls for the "tags" or categories pages for my blog. These are some the URLs that SEOmoz is saying are errors, or duplicate pages. http://sacmarketingagency.com/blog/?Tag=Facebook http://sacmarketingagency.com/blog/?Tag=content+marketing http://sacmarketingagency.com/blog/?Tag=inbound+marketing As you can see, they are just the pages that are aggregating certain blog post based on how we tagged them with the appropriate category. Is this really a problem for our SEO, if so any suggestions on how to fix this?
Technical SEO | | TalkingSheep0 -
Drupal issue
Hi seomozzers again, One of my clients uses DRUPAL(cms) and I have an issue when editing any pages. I access the edit section of the page, try to insert meta description tags, save and view the page source and NO meta description tags appear!! Why is that? Is there a specific setting that I need to implement? Under Meta Tags, apparently DRUPAL likes to put canonical tags by default(unless i can tweek one of the settings), and I would like to remove them. The weird thing is that even there are no canonical tags set, when viewing the page source I can still locate a canonical tag. Is there a setting that allow me to remove the canonical by default? Thank you mozzers:)
Technical SEO | | Ideas-Money-Art0 -
RSS Hacking Issue
Hi Checked our original rss feed - added it to Google reader and all the links go to the correct pages, but I have also set up the RSS feed in Feedburner. However, when I click on the links in Feedburner (which should go to my own website's pages) , they are all going to spam sites, even though the title of the link and excerpt are correct. This isn't a Wordpress blog rss feed either, and we are on a very secure server. Any ideas whatsoever? There is no info online anywhere and our developers haven't seen this before. Thanks
Technical SEO | | Kerry220 -
Duplicate Pages Issue
I noticed a problem and I was wondering if anyone knows how to fix it. I was a sitemap for 1oxygen.com, a site that has around 50 pages. The sitemap generator come back with over a 2000 pages. Here is two of the results: http://www.1oxygen.com/portableconcentrators/portableconcentrators/portableconcentrators/services/rentals.htm
Technical SEO | | chuck-layton
http://www.1oxygen.com/portableconcentrators/portableconcentrators/1oxygen/portableconcentrators/portableconcentrators/portableconcentrators/oxusportableconcentrator.htm These are actaully pages somehow. In my FTP there in the first /portableconentrators/ folder there is about 12 html documents and no other folders. It looks like it is creating a page for every possible folder combination. I have no idea why you those pages above actually work, help please???0